Copeland Chevrolet

evryone was very helpful and work with me to get my car fix in a timely manner fix in a timely manner More

My Silverado with 80K miles had very loud front end noise. Thought it was a tire but the tires are relatively new and rotated with every oil change. So that left a wheel bearing. After making an appoin noise. Thought it was a tire but the tires are relatively new and rotated with every oil change. So that left a wheel bearing. After making an appointment, which was pushed out because of the chip shortage, they didn't have any loaner vehicles for me for a few days. On my way to the dealer, the water pump blew. Slight grinding sound then stopped because the pump seized and broke the serpentine belt. Antifreeze was all over the inside of the engine compartment. My extended warranty has a $100 deductible. Copeland Chevy replaced the entire water pump assembly (not just the impeller) belt, antifreeze and diagnosed the front wheel bearing was bad and had play in it so they replaced the drivers side left hub assembly. Over $1,500 of parts & labor and my charge, $100. I"m extremely pleased with the service I receive here and that's why I keep returning. I feel a water pump should last more than 3 years/80K miles, but that isn't Copeland's fault. Derek, Chris and all the guys in the service dept are great people and will do everything they can to get you back on track. More

This is the third vehicle I have been involved in buying from Copeland Chevy and my salesman Carlos has been the go to for all 3..... Overall great experience, would highly recommend this dealership. from Copeland Chevy and my salesman Carlos has been the go to for all 3..... Overall great experience, would highly recommend this dealership. More

Excellent personalized service, made the buying experience painless and hassle free. Every question and concern I had was addressed in a professional manner. Would certainly recommend to other pote experience painless and hassle free. Every question and concern I had was addressed in a professional manner. Would certainly recommend to other potential buyers More

Victoria was very honest when asked questions about inventory and pricing. We purchased a brand new Malibu midnight edition last year with my daughter and she was professional and knowledgeable. I woul inventory and pricing. We purchased a brand new Malibu midnight edition last year with my daughter and she was professional and knowledgeable. I would highly recommend her and the dealership. More

I had a great experience. They were straight shooters during my pricing research, very responsive, and willing to provide full and accurate information via email without pressuring me to visit in person during my pricing research, very responsive, and willing to provide full and accurate information via email without pressuring me to visit in person just to get accurate pricing, as some others had. No hard sells - they just offered the best deal. The dealership itself is very nice and well kept - plus every person I dealt with, from the receptionist to finance, was extremely friendly. Ended up leasing a Traverse which Tareq delivered today. Highly recommended if you're in the market for a Chevy. More

I had a first rate experience at Copeland Chevrolet dealing with Scott Shoemaker & Nick Bocavich. Both guys were very professional and easy to deal with. I highly recommend Copeland Chevrolet. dealing with Scott Shoemaker & Nick Bocavich. Both guys were very professional and easy to deal with. I highly recommend Copeland Chevrolet. More

I have a great service experience with Chris with each visit. He is always ready to answer my questions on the timing of service for my Colorado. As well, when the service team finds something of concer visit. He is always ready to answer my questions on the timing of service for my Colorado. As well, when the service team finds something of concern Chris will discuss the urgency of the matter before proceeding. This is what you expect from a Chevrolet representative.. More

***CAUTION-HORRIBLE EXPERIENCE**Absolute disgrace to all Chevy dealerships. I had an appointment to test drive a vehicle. Drove 2 hours for a test drive before I made the purchase (prequalified with cash in Chevy dealerships. I had an appointment to test drive a vehicle. Drove 2 hours for a test drive before I made the purchase (prequalified with cash in hand). William Smith (Bill) confirmed with me 1 hour before that I would be there for the test drive. When I got there no one helped me, Steve Buchanan then came out with no face mask on and rudely asked me what I was looking for. I explained to him I had an appointment to test drive a vehicle. He then proceeded to tell me that very specific car was sold. When I asked why Bill confirmed the appointment with me he said "Hey it's retail" and walked away. As I was walking out another customer was walking in and saw my frustration. Long story short they were there to speak to a manager about a car they had bought the previous week that had a laundry list of issues that the dealership was refusing to fix. DO NOT DO BUSINESS WITH THIS DEALERSHIP. More

Highly recommend. I did some research prior to our visit and found Scott highly referred. I made an appointment with him and was so glad I did. He was absolutely amazing, please go see him!!! This was not l and found Scott highly referred. I made an appointment with him and was so glad I did. He was absolutely amazing, please go see him!!! This was not like any sales experience we had before. Impossible to argue, he made the experience easy and in and out. More