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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,183 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,183 Reviews of Copeland Chevrolet Hyannis

August 27, 2021

Brought my car in for a oil change. I asked if I could could do a State inspection also and they were able to fit me in. Everything done in a timely manner. Very happy More

by JBUTTS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Cami Petrides
Aug 28, 2021 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

August 27, 2021

Greg was very helpful and made it great buying from your dealership. I would give 10stars if I could, extremely pleased w/whole experience! Thanks More

by Bendunbar522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William J Sullivan 5 stars, Greg Remedis, Cami Petrides
Aug 27, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis, your feedback and rating mean a lot to us. We're glad Greg and the team were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

August 27, 2021

Excellent staff, very friendly, helpful and fair. Had plenty of vehicles in stock at reasonable prices, unlike most competitors at this time. Would for such come back again. More

by Charlesthomas8675309
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Seth Goldstein, Greg Remedis, Sarah Koumbouris, Gina Ripa, Cami Petrides
Aug 28, 2021 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

August 26, 2021

The service department was very friendly and helpful during these difficult staffing times! The customer service is worth the wait for the appointment and I know my service was done the right way. More

by RahRah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 26, 2021 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out and provide great customer service while assisting you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

August 26, 2021

My service advisor was so nice. She was very personable, and had my air conditioning unit fixed in record time. I will use your service in the future when on the cape! Thank you More

by Dmd4949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa, Cami Petrides
Aug 26, 2021 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

August 26, 2021

Excellent service. Great salesperson to work with. Would buy from them again. Only one issue with the truck that will be fixed soon. Easy buying experience More

by ERIC.RENO72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Aug 26, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Bryan Scarpellini Managing Partner

August 26, 2021

All of the work that I had done was completed in a timely manner. That being said, Covid-19 is definitely affecting some things like timely responses. More

by KAJUNKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Aug 26, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We appreciate your patience in these challenging times! Thank you for choosing Copeland Chevrolet Hyannis, we hope to see you again soon. Bryan Scarpellini Managing Partner

August 24, 2021

The service and customer support is the best available anytime you need them. I am totally committed to being a customer. I would highly recommend them to anyone. More

by Tightlines1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Gina Ripa, Cami Petrides
Aug 24, 2021 -

Copeland Chevrolet Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

August 24, 2021

Greg Remedis was very up front, efficient and a pleasure to work with. We look forward to working with him in the future. Great experience! More

by handerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Remedis, Sarah Koumbouris
Aug 25, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your thoughts about your experience with Greg here at Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

August 24, 2021

No communication. The sales rep was kind but not responsive. I know it’s summer and it’s busy, but my car was there for weeks and I wasn’t contacted throughout unless I called and called again. The More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Gina Ripa
Aug 25, 2021 -

Copeland Chevrolet Hyannis responded

Thank you for this feedback, Chris. We're very sorry to see that you didn't have the best experience at our dealership and appreciate your feedback. We have since installed a process to ensure that all customers with vehicles in our possession are contacted nightly as to the status of their vehicle, even if there are no updates to report. We thank you for sharing. Should we ever be able to be of any assistance, please don't hesitate to contact me directly. Bryan Scarpellini Managing Partner bryan@countoncopeland.com 508-534-2144

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