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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,186 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,186 Reviews of Copeland Chevrolet Hyannis

May 10, 2022

Very helpful great knowledge of products definitely recommend my salesman to my friends to go to Copeland More

by garyridenour57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Report | Print
May 10, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review, Gary. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

May 09, 2022

Really like this dealership for the personal attention from the sales department and explanation concerning a repair on my Bolt EUV. More

by Dan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Easa, George Mignosa, Hephzibah Harris
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Thank you, Dan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 09, 2022

The oil change was done in a timely manner. The service advisors were very helpful and friendly. More

by WRENCH567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides, Hephzibah Harris
Report | Print
May 10, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

May 08, 2022

Friendly checking. Over 2 1/4 hrs for oil change and battery replace. Had an appointment. Prices on the high end More

by BNJOHANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, and we're sorry that we fell short on this visit. While supply costs and labor shortages continue to plague us all, we are always looking at ways to get as many customers taken care of as quickly as possible while using only the highest quality, OEM parts. I'd like to set up a credit towards your next oil change so that we can take care of it at no charge. Would you mind sending me your invoice number so that I can access your service records and make the necessary notes in your file? Thank you for reaching out and for your support. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

May 08, 2022

One of the only Chevrolet dealerships I found in my months of searching for a HD Silverado that doesn’t charge a “market adjustment “ fee, they were also super helpful over the phone and made it so I j More

by MERRIMANDUO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Ben Whitney
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 08, 2022

Very nice experience with the sales team and the excellent customer service with my new lease. More

by HJM.CAPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Easa
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Here at Copeland Chevrolet Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

May 08, 2022

Awesome and very helpfull also kept us in touch with every outpost and did an excellent job with communicating us with the banks More

by MINTY11310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tomkinson
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

May 08, 2022

Engine light came on w/new truck and they found the problem- they lacked a loaner vehicle. More

by ANDERSON31
Recommend Dealer
Yes
Employees Worked With
Cami Petrides
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 06, 2022

Prices were fair. Customer service was good. They fixed what they said they would fix. They told me a couple of things I could fix later. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Cami Petrides
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, Nathan, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

May 06, 2022

The Staff was super friendly and professional. They are Always very helpful and informative. Thank you More

by K.HOLMES23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Report | Print
May 09, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

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