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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,183 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,183 Reviews of Copeland Chevrolet Hyannis

January 22, 2023

Came in without appointment, was serviced right away, had a car done on less that two hours. Wonderful staff very personal and helpful, aside from expertise quality and speed of service, Very happy. More

by vladimirvolynsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Report | Print
Jan 23, 2023 -

Copeland Chevrolet Hyannis responded

Vladimir, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hephzibah met your expectations. Thank you again for choosing Copeland Chevrolet Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

January 20, 2023

Every time I come in to Copeland, I have a great experience. Great team all around. More

by Seandroyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mignosa, Sarah Koumbouris
Report | Print
Jan 22, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 18, 2023

I have always been b pleased with the service that’s been provided by all persons involved. More

by larrypiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 18, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Larry, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

January 18, 2023

Service is very very very . ......poor There is no communication between service members, no communication between sales and service. very poor dealership More

by MRGADGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini, Thomas McCarthy
Report | Print
Jan 18, 2023 -

Copeland Chevrolet Hyannis responded

Mr. Gadget, I'm so very sorry to hear that you didn't have the experience that most customers have come to expect from our team. I'd love the opportunity to help research your visit and help rectify any lack of communication that took place on this visit. If you would be so kind as to send me even just your invoice number, I'd be happy to look into this and see how we can help remedy any concerns that you may have. I look forward to hearing from you soon. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 15, 2023

Fast friendly service. Mr. McCarthy is very helpful every time I have come for service More

by Kathy Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 16, 2023 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

January 15, 2023

Very smooth,fast and efficient. Took my truck in on time and had it done quickly. Every one was friendly and kind. More

by Andrew OBrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Jan 15, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

January 11, 2023

I have dealt with 3 different people on buying my truck. Greg remedis was my salesman. I've had very little conversations with him. I mostly dealt with Dave and someone else. Dave was great. I still hav More

by Davegmph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa, Greg Remedis
Report | Print
Jan 12, 2023 -

Copeland Chevrolet Hyannis responded

Thank you Dave. We very much appreciate your feedback and your support. I apologize for having to involve a couple of individuals on this transaction while Greg was out but happy that David was able to help step in. Please reach out to me directly if you should ever have any trouble connecting or any questions that I may be of personal assistance with. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 08, 2023

Greg did a great job finding me the right vehicle for my needs thanks again! More

by Dave.z86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
Report | Print
Jan 09, 2023 -

Copeland Chevrolet Hyannis responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

January 06, 2023

put window washing Fluid In after an oil change? NO!! Probably didn’t change oil.😡😡😡😡 More

by CAPESKYLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Jan 09, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please reach out to me at your convenience and I'll be happy to send someone out to top off the washer solvent and verify the remaining items have been taken care of. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

Jan 09, 2023 -

CAPESKYLIMO responded

All set

January 05, 2023

Mr McCarthy was very knowledgeable about my problem and came up with a solution easily. More

by PBERGLES
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Jan 06, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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