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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,183 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,183 Reviews of Copeland Chevrolet Hyannis

February 20, 2023

Very friendly and helpful throughout the buying process! Really enjoyed the friendly staff and atmosphere! More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Feb 21, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review, Christopher. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

February 19, 2023

Overall, the dealership lacks communication with the customer which makes it difficult to want to continue to use them going forward. More

by SLUCAS1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Feb 20, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your service invoice number or contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

February 19, 2023

A professional operation in every sense of the word. I was treated incredibly well from beginning to end of the initial transaction and have been ever since. More

by electwillcrocker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Feb 19, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

February 17, 2023

This is my second purchase from Copeland and I’ll keep coming back. I worked with David Easa both times and he is top notch! The service department is great too - friendly people and great service. More

by plbendavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Easa
Feb 18, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

February 12, 2023

Always a pleasure to do business at Copeland Chevrolet. Drew was very helpful in finding me a vehicle. More

by SUSANCAPRIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Drew Tomkinson
Feb 12, 2023 -

Copeland Chevrolet Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Susan, for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

February 10, 2023

Nick is the man he knows his job. he can identify the car to fit your budget he all so explain all about the car you buy if I should send some one I would like Nick to be the sales per More

by daviswilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Thomas McCarthy, Nick Grille
Feb 10, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

February 10, 2023

They are Very kind also have knowledge about financing, very helpful people and they have good reputation More

by Frederick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Feb 10, 2023 -

Copeland Chevrolet Hyannis responded

Thank you, Frederick. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 10, 2023

Both Dave and Bill went above and beyond to help me with my new leased car purchase. I’m thrilled with the vehicle and also the service at Copeland Chevy. I will recommend to anyone looking for a new or use More

by gouldc15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sullivan, David Easa
Feb 10, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

February 10, 2023

Yes, I had an appointment on a Tuesday and I did not get my car back until the following Tuesday. I don’t believe they were following up on my car until last minute I understand with the job entailed, but t More

by DIMAUROBOYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Feb 13, 2023 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, and we're sorry to see that we missed the mark on this visit. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner

February 09, 2023

From beginning to end David in the staff at Copeland Chevrolet made the purchase and trade-in of my vehicle and amazing experience. Attention to detail, personalize service, and communication made the w More

by Jeffphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa
Feb 10, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

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