Copeland Chevrolet Hyannis

Very helpful and friendly David Easa was very friendly, helpful, and knowledgeable! The vehicle that we purchased had some noticeable rust damage that was not in the descriptio David Easa was very friendly, helpful, and knowledgeable! The vehicle that we purchased had some noticeable rust damage that was not in the description; the dealership fixed it. The one knock I have is that the body shop said on a Friday that the vehicle would be ready Monday; it wasn't ready until Tuesday. Since we were driving down from Boston, that disrupted a schedule that was already being disrupted by having to buy a car in the first place. That was on the body shop, though, not on any of the staff with whom we dealt directly. More

Car Buying The Way It Should Be Steve Vesty greeted me when I walked thru the door and gave me his full attention while we looked at several cars. He was polite and attentive and ge Steve Vesty greeted me when I walked thru the door and gave me his full attention while we looked at several cars. He was polite and attentive and genuinely concerned with giving me the information I came in for, even helping with showing how various things worked during test drives. On my second visit Steve was still occupied with another customer so I worked with David Ferrera who, despite his busy schedule, also spent the time with me and shared the information that I needed to make my decision. When the car was ready for delivery I worked with Nancy Smith who made the whole financing/paperwork process clear, painless and actually pleasant - even encouraging me to ask questions. Steve has followed up several times since making sure there were no problems. Having dealt with two other dealerships in the past year, my experience here was clearly heads above the others. More

Very pleased with the dealership and staff Buying a new car has never been easier! Frank Nunziato and Nancy Smith were great to me and made sure I was very happy when I left. I had a little i Buying a new car has never been easier! Frank Nunziato and Nancy Smith were great to me and made sure I was very happy when I left. I had a little issue with the mylink which is the radio programming but it was resolved and under warranty. I love my 2015 Equinox and I would go back to Dick Beard. I have already recommended some friends to go in and do a test drive. Thank you again. More

Great review with one exception Our salesman ( Stephen Vesty) was attentive, informative, and accommodating. The reception staff and other sales staff around were very pleasant and Our salesman ( Stephen Vesty) was attentive, informative, and accommodating. The reception staff and other sales staff around were very pleasant and welcoming. That said, my husband and I had to meet with the financing individual (I believe her first name was Nancy). She was rude, not accommodating, and in no way respectful of our time and purchase! After we left the dealership with an appointment convenient for her and not us, called Mr Vesty and he arranged a more satisfactory time. More

Great dealership I had a great experience In purchasing my first Chevy at Dick Beard Chevrolet . Steve Vesty my salesmen walked me thru The buying process and answ I had a great experience In purchasing my first Chevy at Dick Beard Chevrolet . Steve Vesty my salesmen walked me thru The buying process and answered all my questions . Mr. Vesty made my purchasing experience very easy in trouble free . More

Top Notch Buying Experience I couldn't ask for a better buying experience than from Dick Beard Chevrolet and my salesman, Dave Easa. I was looking to buy a Chevy Volt and found I couldn't ask for a better buying experience than from Dick Beard Chevrolet and my salesman, Dave Easa. I was looking to buy a Chevy Volt and found Dave to be very knowledgeable about the car and very patient describing and demonstrating all the features. He also provided very useful information on the leasing option, which I ultimately selected. Even now after almost a year, he willingly answers any questions that sometimes come up about the car. His service doesn't stop with the sale! More

Service of my Buick bought elsewhere I think the service that Beard Chevy provides is first class. I can't say enough good things about Rick in the service dept. He goes out of his way I think the service that Beard Chevy provides is first class. I can't say enough good things about Rick in the service dept. He goes out of his way to be helpful, and I hope to continue a good relationship with the firm for many years. I have taken all of my cars to be serviced to Beard and been extremely happy with the results. At one service call, I was kept waiting an extremely long time for a simple service on my car, but the next trip, Rick saw to it that I got in and out quickly, and did not charge me.....That's real service! More

Best Dealership Ever!!! James and Mackenzie have outstanding customer service! They go above and beyond as a team and individually. I can honestly say I will never buy a vehi James and Mackenzie have outstanding customer service! They go above and beyond as a team and individually. I can honestly say I will never buy a vehicle from any other dealer! They treat their customers like family. (Especially me!) John in parts was super helpful finding my emblems for my truck. He was the sweetest guy! And the service team is great:) THANK YOU FRANK AND JAMES FOR YOUR HELP!! More