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67 Reviews of Coos Bay Toyota - Service Center
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May 21, 2013
The Coos Bay service is the best. The office staff is very friendly; they always remember my name. The technicians do top work. Service Manager, Jerry Davis, really puts the customer first. I had a door very friendly; they always remember my name. The technicians do top work. Service Manager, Jerry Davis, really puts the customer first. I had a door rattle problem and Jerry even brought in the Toyota Service Rep to get it solved. Jerry goes above and beyond the call of duty to make things right. When he says he will solve the customers problems, he really means it! This is a super dealership. Oh yes, buy a car from them and they will wash it for you! Anytime... Great folks! ONLY Coos Bay Toyota will ever service my Tacoma. More
by scottmaccluer
May 21, 2013
Great service and great people. This is the second time I have had my 2010 Tundra serviced at Coos Bay Toyota. Both times the quality of the work done has been excellent. Getting an appointment to f time I have had my 2010 Tundra serviced at Coos Bay Toyota. Both times the quality of the work done has been excellent. Getting an appointment to fit my schedule was easy both times. Their people are all very friendly and accommodating, Their showroom/waiting room is very pleasant, spacious, and well designed. They allow and provide for taking your pet in the area. Their free car wash service includes vaccuming the interior and hand washing and drying the exterior. I recommend them and plan to continue using them for maintaining my Tundra. John Bonsangue Ophir, OR More
by mrpayroll
Employees Worked With
Summer McNerney
August 15, 2012
We were from out of town and had a wheel bearing going out. It's been a lot of years since we have experienced this quality of genuine service and courteousness. Jerry and the gang had us out of there in out. It's been a lot of years since we have experienced this quality of genuine service and courteousness. Jerry and the gang had us out of there in very fast order and on our way back down the road. These people are a "can do" team and I recommend everyone check them out first before going anywhere else. More
by Srandles
June 30, 2012
Rented a 2012 Yaris from Leslie today and she saved me $100. for a weekend rental vs. Enterprise. She is prompt and professional! Was in and out with my car in 10 minutes. $100. for a weekend rental vs. Enterprise. She is prompt and professional! Was in and out with my car in 10 minutes. More
by james v.
Employees Worked With
leslie (car rental dept.)
January 17, 2012
Great service!! I needed a new headlight. Coos Bay Toyota staff stayed past normal working hours to enable me to come by and get it installed before my long drive to Portland. Thanks so much! -Bill Toyota staff stayed past normal working hours to enable me to come by and get it installed before my long drive to Portland. Thanks so much! -Bill Bradbury More
by bbsalmon
Employees Worked With
don't know
January 04, 2012
Had to be towed 120 miles after being stranded by a bad inverter(recall boj) Jerry held his mechanic there on new year eve weekend for me to diagnose the problem, very friendly and reassuring. Got to eugen inverter(recall boj) Jerry held his mechanic there on new year eve weekend for me to diagnose the problem, very friendly and reassuring. Got to eugene later with a second tow. He was very helpful. Great attitude and service. More
by dancergirlnw
Employees Worked With
Jerry Davis, service manager
July 29, 2011
I am so pleased with the excellence in customer service at Coos Bay Toyota. From the ladies at the front desk to the parts department (thanks Mike) to the work by the service department I encountered high at Coos Bay Toyota. From the ladies at the front desk to the parts department (thanks Mike) to the work by the service department I encountered high standards, promptness and attention to detail all in a friendly, clean, orderly atmosphere (even the ladies room was clean and cheerful). I was especially impressed with Jerry the Service Dept Manager and the way he conducts his operation. The shop is busy and well-ordered - (no cursing - no sense of carelessness) and Jerry just feels like a wise, caring friend. The worked I required was done - plus they mounted my new license plates and returned the car nicely WASHED with no fanfare for their efforts. Jerry indicated;that's just what we do and our boss sets the tone for the overall business, I spoke with Mr. Hawthorne the owner and again was impressed with the quiet commitment to respectful service to the customer. The combination of courtesy, focus and modesty inspired my trust. I have been dreading buying another car because of the pressures and games that go on, however after my experience with Coos Bay Toyota servicing my car and after reading other reviews on this website, I feel comfortable at this dealership. Each member of Mr. Hawthorne's team helped inspire my trust in the dealership. This may very well result in the purchase of my next vehicle. I didn't meet a saleman, but I am sold on Coos Bay Toyota - the people equal the product. O. Kupka More
by AZ263 - Kupka
Employees Worked With
Jerry - Service Manager & Les Hawthrone Owner
