Coos Bay Toyota - Service Center

OMG Best Customer Service We are avid fans of Coos Bay Toyota, in Coos Bay Oregon. not only have we had an awesome experience with the sales dept. We have had awesome service w We are avid fans of Coos Bay Toyota, in Coos Bay Oregon. not only have we had an awesome experience with the sales dept. We have had awesome service with the Service Dept. Particularly Ted Noble & Paul Mecca, we are completely satisfied customers. and The Owners the Hawthorne Brothers really know the meaning of Customer Service. I advise any one and everyone to seek out their dealership if you are in the car buying or in need of a car service. Thank You Robert & Lori Nelson More

Great experience! Heather in the rental office was extremely helpful and professional. I rented a truck for a day, and I am completely satisfied! She is to be commended Heather in the rental office was extremely helpful and professional. I rented a truck for a day, and I am completely satisfied! She is to be commended! More

Great Service Experience :-) We like to Thank Paul and all those involved in the repair of our 2003 Saturn. We searched high and low for maintenance or repair for our 2003 Saturn. We like to Thank Paul and all those involved in the repair of our 2003 Saturn. We searched high and low for maintenance or repair for our 2003 Saturn. We always had a good experience with our Toyota Tacoma for service or repair. When ask if they did repair work on Saturn they said yes. So we decided to let coos bay Toyota do the repair work on our Saturn. And we are very Happy with the overall repair of our Saturn. Thanks again, Coos bay Toyota Service Center. More

Great car purchase experience! We want to express our gratitude to Ted for his professionalism and help in assisting us step by step through the purchase of our 2014 Tundra. He mad We want to express our gratitude to Ted for his professionalism and help in assisting us step by step through the purchase of our 2014 Tundra. He made the experience easy and enjoyable by taking the time to explain the whole process and clearly show us how to use the technology that comes with our new Tundra. We look forward to dealing with Ted in his new position. More

Heather makes renting a car easy! The great service I get from Heather when I rent a car keeps me coming back to Toyota. I have rented from her for both professional and personal reaso The great service I get from Heather when I rent a car keeps me coming back to Toyota. I have rented from her for both professional and personal reasons have not once been disappointed. She is easy to work with, explains things clearly and always makes me feel as if I am her favorite customer. Whenever I hear of friend or family member that has rental car needs, I always mention my great experiences with Heather at Toyota. - Dayna Inskeep More

Heather provides the best rental service in town! My name is Jessica Oxford and I rent at least 6 cars per year for business and pleasure. I love going to Heather at Coos Bay Toyota for all my rental My name is Jessica Oxford and I rent at least 6 cars per year for business and pleasure. I love going to Heather at Coos Bay Toyota for all my rental needs, she provides quick and friendly service. Anytime I have been delayed or needed to extend my rental a day or two, Heather has been completely understanding and always has a solution to meet my needs. I will continue to rent from Toyota and recommend them to all my friends and family. Thank you for your excellent customer service, economic pricing and reliable vehicles. More

Perfect Experience with the Service Department! Our family travels to Bandon each year to spend a week with my brother, Ralph. This year, I noticed that my car was due for a service. Rather than go Our family travels to Bandon each year to spend a week with my brother, Ralph. This year, I noticed that my car was due for a service. Rather than go to an oil change facility in Bandon, I decided to come to Coos Bay Toyota. The gentleman (who greeted me in the Service Dept), the mechanic (who worked on my car) and the service adviser (who handed me my keys and offered to explain exactly what was done to my car) were polite, communicative and friendly. I would recommend your service department to anyone looking for a quality experience for themselves and their car. Thank you!!! And your waiting room is most pleasant. Nice to be hooked into wifi and have such a nice cafe! More

A must read: Hats off to Jerry Davis! We have owned five different Toyotas and have been long time customers of Toyota, both in purchasing and utilizing the service departments for work on We have owned five different Toyotas and have been long time customers of Toyota, both in purchasing and utilizing the service departments for work on our vehicles. Some time ago I went into the dealership for service. Unfortunately, one of the technicians overinflated a tire on my vehicle causing damage to the tire. Because of the damage, I would have been looking at replacing all four tires on my truck at a very considerable price to me out of pocket. I brought my vehicle back into Coos Bay Toyota and told Jerry Davis the service manager about the issue. Jerry then proceeded to do something that you just don't see too much of anymore; he took responsibility and was accountable for the situation. Jerry replaced all four tires with brand new tires that were original to the vehicle at no charge to me. The service I received that day was absolutely top drawer and could serve as a benchmark for other dealerships and businesses that provide like services. It's people like Jerry Davis that will make my wife and I life customers of Coos Bay Toyota. Best regards, Mark and Lora Roode Bandon, Oregon. More

Poor treatment Went to CB Toyota on Friday to get my oil changed and software recall update. They wanted me to do a $380 service (30k miles) and I told them that was Went to CB Toyota on Friday to get my oil changed and software recall update. They wanted me to do a $380 service (30k miles) and I told them that was ridiculous; just change my oil and do the software upgrade. They didn't get to my car until 45 minutes after my 8:30 appointment time. They still weren't done with my car 2 hours later. I'd heard that you can get crappy service if you don't buy their expensive service plans and just want the basics. Plus, they were in no hurry to do the recall service either. How unprofessional; I won't be going back any time soon. More