Coos Bay Toyota

Issue resolved I had written a less than wonderful review. It seems that the person I needed to speak with was out of town and could not get my problem resolved. Whe I had written a less than wonderful review. It seems that the person I needed to speak with was out of town and could not get my problem resolved. When he returned it was fixed to my satisfaction. Thank you Guy. I may be buying my 4th Toyota from you. I have many miles in mine, but still running great... More

Addendum It’s a long story: left our old Sienna as trade in, keys went missing, …, a long story cut short by one competent sales manager. In two minutes Glen It’s a long story: left our old Sienna as trade in, keys went missing, …, a long story cut short by one competent sales manager. In two minutes Glen fixed the problem that wasn’t his. For a new or old Toyota, you could not find a better dealership. More

A pleasant way to buy a car We bought a Sienna through the Costco program and had a very pleasant experience. Sheri shepherded us through the entire process with ease and grace. We bought a Sienna through the Costco program and had a very pleasant experience. Sheri shepherded us through the entire process with ease and grace. Steve finalized the purchase in a straightforward, thorough, and friendly manner. Amanda completed the financial details, and though required to describe the various options for extended service and warranties, she did so without applying any pressure. More

A pleasure to visit! Excellent service! Very friendly! Drove in with part of under carriage torn off. Left feeling that the experience was one of the best parts of my day Excellent service! Very friendly! Drove in with part of under carriage torn off. Left feeling that the experience was one of the best parts of my day instead of one of the worst. More

The whole service department goes above and beyond My family is from Eugene, so when it comes to stuff like buying vehicles and getting them maintenanced, that's where we go. I have a new camry that ne My family is from Eugene, so when it comes to stuff like buying vehicles and getting them maintenanced, that's where we go. I have a new camry that needed it's first oil change and did not have the time to travel to Eugene, so I made an appointment at the Coos Bay Toyota. I was surprised they could get me in that same day. Unfortunately I was about 15 minutes late to my appointment since I was held up at my son's doctor's appointment. I was afraid my appointment would be canceled, but they were so polite and told me they would still take care of me NO PROBLEM. Come to find out the gentleman worked through his lunch break to make sure my car got done. About an hour later my car was finished, and when I went to pick up the keys from the nice lady at the front desk, she told me her and the other woman at the front desk were the ones who went out and washed my car since they were so busy. I was so impressed! I didn't even know they washed your car for you when they were done changing your oil. Everyone was so kind, and they even called me the next day to make sure everything went okay. As a single parent working full time and going to school full time, they completely made my day. I will be taking my car to them from now on. More

Getting a run down on repairs for 92 Pickup I am impressed with the attention and respect I have been given as a customer. I have been directly followed up with and intermittently checked with t I am impressed with the attention and respect I have been given as a customer. I have been directly followed up with and intermittently checked with through out the process of brining my truck in to get it road ready. Thank you Paul! Thank you Toyota Coos Bay for having a team member with exceptional quality. More

Fantastic Buying Experience!!!! My Credit Union gave me the names of 3 dealerships they work with and I did a lot of online checking and reading evaluations. Originally, I planned o My Credit Union gave me the names of 3 dealerships they work with and I did a lot of online checking and reading evaluations. Originally, I planned on another SUV, but I'd ridden in a friend's Prius and at least three other friends had one so I chose the lift back since I use a walker at times. Summer was my Sales Representative and was so conscientious in making sure I knew the basics before even leaving the lot. I didn't have a particular color in mind so she brought me one in "Sea Glass Pearl" which is beautiful!!! Lots of compliments on that!. Doesn't show dirt easily, either! She offered me a Prius 3 originally, but I am cautious about too much technology and changed to a Prius 2, which was not a problem for her. There were incentives by Toyota and Rick Brown "crunched" the number to make sure I got the ultimate best deal. Have never before had such a pleasant car buying experience and will recommend Coos Bay Toyota to my friends!! And the reviews of other customers on their experiences was one of the reasons I chose to shop here. More

Overall Superior Purchase Experience Our purchase experience was best ever with clear information, fair negotiations, support to get the vehicle we wanted located and delivered in a timel Our purchase experience was best ever with clear information, fair negotiations, support to get the vehicle we wanted located and delivered in a timely manner. Dealership offers great follow up in a location that we enjoyed visiting prior to buying - it contributed to our trust of the dealership. Every employee from those at their endearing Laughing Dog food service bar to the vehicle service area and including the comfortable amenities of their waiting area (including the presence of well-behaved dogs and computers for customer use) are trained to make this a full-service dealership that keeps customer satisfaction in mind as a first priority. The greeters at the front door were always ready with a smile, our names once we purchased, and ready to get us in contact with staff we needed to talk with. With TV, comfortable chairs, a fireplace to take off any winter chill, tables and chairs for the eating area and plenty of room make visiting a pleasure. We also get a free car wash any time we wish. We actually stop in just for lunch! More

Amazing Customer Service! We bought a used Mazda 3 at this dealership and were very impressed with the price. Overall, this dealership had a great deal for us, however, it was We bought a used Mazda 3 at this dealership and were very impressed with the price. Overall, this dealership had a great deal for us, however, it was the customer service that really stood out! Our representative was named Summer and was very friendly and personal and was quick to help us out with anything that we needed. Amanda was also very helpful and clear with the information that she gave. The whole dealership had amazing hospitality and offered water and coffee as well as a free meal for my husband and I. I would highly recommend this dealership, especially to first time buyers like myself! More