Coos Bay Toyota

Satisfied Coos bay Toyota worked with me and I certainly would recommended this dealership to anyone shopping for new or used vehicle. Owner Mr. Lee Hawthorne i Coos bay Toyota worked with me and I certainly would recommended this dealership to anyone shopping for new or used vehicle. Owner Mr. Lee Hawthorne is more then accommodating to assist you as well as staff. Having Smiling Dog Cafe in establishment is a bonus where you can relax, have a cup of coffee on the house, or have a bite to eat. I look forward to my visits, very different then my past experiences at dealerships elsewhere. More

Wonderful Paul Mecca was superb, today in assisting me with my Toyota Tundra. I needed to service my truck, and I had an emergency, he was able to assist me wit Paul Mecca was superb, today in assisting me with my Toyota Tundra. I needed to service my truck, and I had an emergency, he was able to assist me with another vehicle , while my truck was in service. More

My best auto and dealership experience We purchased a new 2016 Highlander in December 2015. Everyone involved in the purchase was very kind, professional and treated us as friends. I can't We purchased a new 2016 Highlander in December 2015. Everyone involved in the purchase was very kind, professional and treated us as friends. I can't thank them enough. We started the purchase process online with Bambi. Conscientious, professional, helpful, and no pressure. She is easy and likable to talk with on the telephone. When we met her and the owner (Lee) in person, it was like we had known them for months. The salesman Izzy was also great, explained everything about the vehicle and walked us through the purchase steps. My next vehicle will also be a Toyota product purchased from Coos Bay Toyota. More

Service experience I find the Coos Bay service department professional, courteous and do a great job on my 1999 RAV4. Having used their service for 15 years, I can't i I find the Coos Bay service department professional, courteous and do a great job on my 1999 RAV4. Having used their service for 15 years, I can't imagine going anywhere else. All their customer service reps are friendly and helpful, but Paul Mecca stands out as an exceptional service representative. He is always helpful, polite, takes the extra time to explain car repairs, and has solved my transportation issues while my car is worked on, more than once. I trust his judgement and appreciate his mannerism. The mechanics do a great job too!- , plus they wash my car after servicing it! Now that's Customer Service Excellence ---Cheryl. P.s. My car has 225k miles and it runs great! More

They were right Several friends said CB Toyota was the best place to buy a car. My experience was amazing. Got the car I wanted at at WOW price, treated professional Several friends said CB Toyota was the best place to buy a car. My experience was amazing. Got the car I wanted at at WOW price, treated professional by everyone. The General Manager Glen was very pleasant and keeps his team happy and moral up. You get a good feeling walking in. It's a positive experience in every way. If I could rate more than a 5 , I'd say that CB Toyota gets a 10. Thank you very much, Lindy Klein PS My beautiful used car is fantastic .snd runs perfect. More

First Car Purchase I absolutely loved working with everyone at Coos Bay Toyota. I was a first time buyer, who didn't know a ton about the buying process, and asked a lot I absolutely loved working with everyone at Coos Bay Toyota. I was a first time buyer, who didn't know a ton about the buying process, and asked a lot of questions, but the people there made me feel comfortable with asking even what I thought was a stupid question. When I needed assistance, lee jumped right in and assisted me. I look forward to recommending Toyota to everyone I know. More

great suprise i am new to this part of the country - where i come from you fear dealerships (florida) Paul @ Coos Bay Toyota, overlooked my gruffness & took me thr i am new to this part of the country - where i come from you fear dealerships (florida) Paul @ Coos Bay Toyota, overlooked my gruffness & took me through the whole process - heck, they even cleaned up my Rav 4 while it was there, these people will have me for life - i am not ez to please - yet i am delighted with the service i got there - if you take your Toyota there, you will get more than you pay for. More

Powertrain warranty truly amazing On a road trip my 2010 Mazda5 engine blew in the middle of Wisconsin. I spent thousands of dollars getting it towed back to Oregon to get the repairs On a road trip my 2010 Mazda5 engine blew in the middle of Wisconsin. I spent thousands of dollars getting it towed back to Oregon to get the repairs done at Coos Bay Toyota even though I wasn't sure if it was covered under warranty. I waited patiently for Toyota to review my case and decide if the repairs were covered under their Lifetime Power train Warranty. Amazingly, April called and said Coos Bay Toyota would cover the cost of a replacement engine. After replacing the engine other problems were discovered but in the end the only cost to me was a new battery! I can't thank them enough for all the hard work they have done to get my car back on the road. When the time comes I will definitely be purchasing my next vehicle here. More