Coos Bay Toyota

Thomas was great. I had no credit history but I did have a decent trade-in and some cash. In about two hours, I drove home in a Lexus. It was a painless experience. The entire staff was most gracious. T a decent trade-in and some cash. In about two hours, I drove home in a Lexus. It was a painless experience. The entire staff was most gracious. Thomas is new. This young man's got a growing family, so why don't you help him out and buy a car from him? He smiles a lot too. He's not simple minded or anything, just friendly. Ha ha. D. H. Collins More

I brought in my used Tacoma truck (which I had purchased used from CBT) for a service and because I had experienced a minor backfire issue and rough idle when it was started when cold. I originally dealt wi used from CBT) for a service and because I had experienced a minor backfire issue and rough idle when it was started when cold. I originally dealt with Jerry the service manager. They were not able to determine the cause. I decided to leave the truck overnight so the problem could be diagnosed when the engine was cold. I was not provided with a loner and had to rent a vehicle so I could get home. I had also experienced problems with the vehicles transmission from the first day I bought it. The problem was that the manual five speed would shift harshly and at times was difficult to get into gear. I researched the issue on the internet and found a lot of Tacoma owners were having the same issues. I had a lighter weight transmission fluid put in the transmission which helped the problem. The next day when I returned to pick up my truck I was told that they could not find any faults with the truck after it had been scoped and cold started. I was very frustrated and a little bit angry. I was not upset with the staff or with Jerry just tired of dealing with the issues with the truck. So I spoke with Steve (who had sold me my Tacoma) and decided upon a used Corolla with an automatic transmission. Although I was not in a position to deal, Steve was able to get me into the Corolla with minimal issues and with a payment I was comfortable with, after trading in my truck. Steve was very nice and was always professional. I like the dealership and its employees and I have recommended the dealership to others. I will continue to do business with this dealership. More

I had a very positive experience at Coos Bay Toyota. I had heard of their good reputation for customer service and fairness, and I am able to confirm that. The salesman was knowledgeable and didn't press had heard of their good reputation for customer service and fairness, and I am able to confirm that. The salesman was knowledgeable and didn't pressure me at all in making my decision. I've returned a couple times for the complimentary car wash, which I greatly appreciate, and for routine oil change. The service is consistently professional and prompt. And I'm very happy with my PriusV! More

The customer service at Coos Bay Toyota was friendly from the first greeting. There was never pressure. Kelly answered all of my questions and took me on the test drive. I had loved the car the minute I sa the first greeting. There was never pressure. Kelly answered all of my questions and took me on the test drive. I had loved the car the minute I saw it, no poker face here. We went through the paperwork quite quickly and I drove it "off the showroom floor." I can't say too much about the price because I didn't compare with other dealers. I knew what I wanted and I knew where I wanted to get it. Kelly did help me get the payment where I wanted it, so I am very happy! More

Our purchase experience of a Toyota Prius was the best car buying experience we have experienced in 30 years. The folks at cb Toyota treated us very well. I highly recommend them! car buying experience we have experienced in 30 years. The folks at cb Toyota treated us very well. I highly recommend them! More

I need a small to mid size car for a replacement for a over used to large mini van so I went on line to see what they had to offer. Found a great selection, did a on line inquiry and was contacted really over used to large mini van so I went on line to see what they had to offer. Found a great selection, did a on line inquiry and was contacted really quickly the same day with questions on how they could help me. Went in the next day and Wayne was great and a very understanding on my test drive. Summer treated me almost the moment I came on to the lot and with a big smile and Lee kept every part of the deal flowing smoothly even when I couldn't make up my mind between two separate cars. My husband and I felt it was a very relaxing and enjoyable experience. Great job guys!!!! More

I found the service to be courteous and helpful in making my decision. The vehicle I purchased was just as described and only needed a few minor additions, such as a berliner, to suit my rural environment. my decision. The vehicle I purchased was just as described and only needed a few minor additions, such as a berliner, to suit my rural environment. J.Kelsey More

I bought a Toyota Tacoma using USAA auto buying service which caused Coos Bay Toyota to contact me. I live in Houston but need the truck in Oregon. My initial contact was with Sheri Banes. Over a couple which caused Coos Bay Toyota to contact me. I live in Houston but need the truck in Oregon. My initial contact was with Sheri Banes. Over a couple weeks time we concluded the sale via phone, email and wire transferred funds. Sheri and Ted are very courteous, friendly, and hard working. I would go to some lengths to attempt to use Coos Bay Toyota for future car buys. More

Buying a new car has always been a somewhat painful experience, Coos Bay Toyota was just the opposite. When the owner comes out first to greet you, it makes a difference. The whole crew was friendly, experience, Coos Bay Toyota was just the opposite. When the owner comes out first to greet you, it makes a difference. The whole crew was friendly, helpful, and walked you through every step of the purchase. Again many thanks Lee to you and your entire team.. Milt -- Mesquite, NV. More