Coos Bay Toyota

Perfect Experience with the Service Department! Our family travels to Bandon each year to spend a week with my brother, Ralph. This year, I noticed that my car was due for a service. Rather than go Our family travels to Bandon each year to spend a week with my brother, Ralph. This year, I noticed that my car was due for a service. Rather than go to an oil change facility in Bandon, I decided to come to Coos Bay Toyota. The gentleman (who greeted me in the Service Dept), the mechanic (who worked on my car) and the service adviser (who handed me my keys and offered to explain exactly what was done to my car) were polite, communicative and friendly. I would recommend your service department to anyone looking for a quality experience for themselves and their car. Thank you!!! And your waiting room is most pleasant. Nice to be hooked into wifi and have such a nice cafe! More

A must read: Hats off to Jerry Davis! We have owned five different Toyotas and have been long time customers of Toyota, both in purchasing and utilizing the service departments for work on We have owned five different Toyotas and have been long time customers of Toyota, both in purchasing and utilizing the service departments for work on our vehicles. Some time ago I went into the dealership for service. Unfortunately, one of the technicians overinflated a tire on my vehicle causing damage to the tire. Because of the damage, I would have been looking at replacing all four tires on my truck at a very considerable price to me out of pocket. I brought my vehicle back into Coos Bay Toyota and told Jerry Davis the service manager about the issue. Jerry then proceeded to do something that you just don't see too much of anymore; he took responsibility and was accountable for the situation. Jerry replaced all four tires with brand new tires that were original to the vehicle at no charge to me. The service I received that day was absolutely top drawer and could serve as a benchmark for other dealerships and businesses that provide like services. It's people like Jerry Davis that will make my wife and I life customers of Coos Bay Toyota. Best regards, Mark and Lora Roode Bandon, Oregon. More

Thanks, Ted! Ted Noble was the reason we bought our new Highlander from Coos Bay Toyota. We didn't need to be convinced of the awesome qualities of the vehicle as Ted Noble was the reason we bought our new Highlander from Coos Bay Toyota. We didn't need to be convinced of the awesome qualities of the vehicle as we had put over 230,000 miles on our old Highlander! What we did need was to talk to someone knowledgable about the new product without feeling pressured to buy. That's exactly what Ted provided. He is very knowledgable about the new Highlander and all its amazing features and was very transparent during all the financial questions we had before we closed the deal. He never once made us feel pressured and simply gave us all the information we asked for and answered all our questions. We are very happy with our purchase and experience we had working with Ted. More

Impressive Summer was our first contact with this dealership. It was how she handled the phone inquiry that encouraged our 150 mile trip to view a 2014 Tacoma. L Summer was our first contact with this dealership. It was how she handled the phone inquiry that encouraged our 150 mile trip to view a 2014 Tacoma. Low key but knowledgeable. I would hire her in a heartbeat. Our next encounter was with Ted Noble. Again low key and knowledgeable. We bought the truck principally because of Ted. He felt trustworthy, honest and gave us confidence in this dealership and our purchase. Amanda handled the transfer quick and efficiently. Hopefully the truck and the maintenence division will hold up to the quality we experienced with this initial contact. The Deli/Cafe is great. The waiting area is great. And, The Bathrooms--Great. More

"Awsome" We met Kelly Milburn outside to look at a newer car for my Wife Debra- From a Corolla to a Camry- Wow! My Wife needed Lumbar because she has seven r We met Kelly Milburn outside to look at a newer car for my Wife Debra- From a Corolla to a Camry- Wow! My Wife needed Lumbar because she has seven rods in her from a accident that we were rear ended in Ma. and this was our first priority and she deserved this beautiful car. From the start Kelly said he would do his best to work everything out and he new our concerns. He did above and beyond what he said. Also Amanda was very clear on going thorough ever thing Thank you all very much. More

Everything was great! Everyone we encountered at Coos Bay Toyota & 101 Budget Auto Sales were terrific! From the very welcoming and highly efficient greeter at the dealersh Everyone we encountered at Coos Bay Toyota & 101 Budget Auto Sales were terrific! From the very welcoming and highly efficient greeter at the dealership main entrance (my apologies for not recalling her name but she was very nice to us), to Melodee, Zach and Wayne at 101 Budget that helped us find a reliable vehicle that met our needs at a price we could afford, and even Alison Hatten at the cafe, everybody was professional, easy to work with and made our entire experience a very positive one. In addition, Melodee, Zach and Wayne really went out out of their way to help us and were willing to take as long as necessary (over several days!) to see that they could find a good vehicle for our needs. I think that Zach even came in on his day off to help and Melodee was an absolute jewel! We were never pressured and will most definitely recommend both 101 Budget & Coos Bay Toyota to everyone we know. We were also highly impressed with the remodel including the idea to include a cafe (a big help when needing to spend time at a dealership and the food was delicious, we ate there twice) and the dogs were a very nice touch, too. The whole atmosphere was outstanding! Your dealership is the best we have ever seen and as my wife and I are getting up in years, we have a lot of car buying experience over the decades to draw on and to compare your business with. Thanks so very much for everything. We will definitely be back! More

Poor treatment Went to CB Toyota on Friday to get my oil changed and software recall update. They wanted me to do a $380 service (30k miles) and I told them that was Went to CB Toyota on Friday to get my oil changed and software recall update. They wanted me to do a $380 service (30k miles) and I told them that was ridiculous; just change my oil and do the software upgrade. They didn't get to my car until 45 minutes after my 8:30 appointment time. They still weren't done with my car 2 hours later. I'd heard that you can get crappy service if you don't buy their expensive service plans and just want the basics. Plus, they were in no hurry to do the recall service either. How unprofessional; I won't be going back any time soon. More

I met Sheri Banes when I started looking at cars on line and she e-mailed me and during our conversations she gave me all the information I was asking for. She also called me to see if she could be of any m and she e-mailed me and during our conversations she gave me all the information I was asking for. She also called me to see if she could be of any more help. I was very appreciative of her concerns for me. She is the reason I changed my appointment from Kendall to Coos Bay Toyota. Andrew Martin was very patient as I changed my mind a couple of times. He was so nice and went out of his way (it seemed) to help me find what I wanted and needed. Very likable young man. I thank these two people, and Amanda, for their treatment. More