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Coos Bay Toyota

Coos Bay, OR

3.0
196 Reviews
Mission Statement: We are pledged to fulfill the vehicle needs of our customers to their complete satisfaction with a genuine smile and sincere dedication. We are committed to enhancing our customers’ experience, continuously improving ourselves, helping everyone reach their full potential, growing our business, creating value and making a difference. A company is only as good as the promises it keeps-we pledge to keep all our promises. Vision Statement: Loads and loads of happy, happy customers bonded with happy, productive and caring employees dedicated to “Truly Exceptional” service. Coos Bay Toyota started 34 years ago with 9 employees. In 2013 we built a brand new facility at 2001 N. Bayshore Dr., (Hwy 101) Coos Bay, Oregon. We are full line Toyota franchised dealership, with services, Toyota warranty, sales and parts. Our technicians are ASE Certified. We offer the same high quality parts your vehicle was built with, and we keep a large inventory of Toyota certified parts in stock at our facility. Our online dealership at www.coosbaytoyota.com was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us. Lee and Guy Hawthorne Owners
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2001 North Bayshore Drive

Coos Bay, OR

97420

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Showing 196 reviews

October 04, 2014

Truly Exceptional My visit to Coos Bay Toyota was absolutely the best car buying experience I've ever had. Ted Noble was very personable, knowledgeable and took pride i More

by dellyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Glen Arnsperger
Oct 18, 2014 -

Coos Bay Toyota responded

Dellyh we are so happy that you had such a great experience with Ted, he is definitely a great member of our team. We find it is easier to think clearly when your tummy isn't yelling at you, Ted calls that being hangry. =) We are glad you enjoyed the cafe and your whole experience with us.

October 03, 2014

Best Salesman ever I was so impressed with this dealership. I was met by Alan and he took me to several vehicles to look out. He was personable and a great customer ser More

by cowgrl57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 18, 2014 -

Coos Bay Toyota responded

Country Girl we are so happy that you where comfortable with our staff. We have a great team and we are happy to hear that Zach was able to find a vehicle that suits your needs and that you are very pleased with it. Thank you for the gold stars and the review itself. =)

Oct 18, 2014 -

Coos Bay Toyota responded

Country Girl we are so happy that you where comfortable with our staff. We have a great team and we are happy to hear that Zach was able to find a vehicle that suits your needs and that you are very pleased with it. Thank you for the gold stars and the review itself. =)

October 01, 2014

Excellent service After going to three other dealerships and test driving numerous cars, we just couldn't seem to get the type of vehicle we wanted for the price we wan More

by devinnnaomi.hockema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Brown
Oct 18, 2014 -

Coos Bay Toyota responded

Devin and Naomi, it sounds like you have experienced exactly what we are striving for. It is nice to hear. Your words mean a lot to us and you are welcome to stop in for a visit anytime.

September 30, 2014

smiling faces The service at Coos Bay Toyota is always of the highest quality! Each time I go into the smiling dog café I'm greeted at the door a very bight and sm More

by LorieJeffcoat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2014 -

Coos Bay Toyota responded

Thank you Lorie, We knew Caitlin was something special when we hired her. It is great to here that she is doing such great job and others see how wonderful she is too. See ya soon =)

September 30, 2014

Awesome Coos Bay Toyota is one of the best dealerships that i have experienced i would truly recommend this dealership to all and cannot say enough about the More

by harold Bramhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Brown
Oct 18, 2014 -

Coos Bay Toyota responded

Thank you Harold, not only for your review but for your recommendation to family. That is saying a lot in itself. We look forward to seeing you in the future.

September 28, 2014

Would definitely recommend What can I say about Rick and Andrew? Rick can work magic where no one else can, and Andrew is a very personable, friendly young man. Prices are great More

by Cynthia B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Martin, Rick Brown
Sep 30, 2014 -

Coos Bay Toyota responded

Thank you very much for the kind words for Rick and Andrew. It is always a pleasure to hear the good experiences our customers are having with our employees. I am glad to see it was a great one too. We look forward to seeing you in the future.

September 22, 2014

Amazing experience! I've always had my reserve when it comes to dealers. Because nine out of ten are horrible, just like contractors. Very, very difficult to find one tha More

by matt_butler2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Glen Arnsperger
Sep 30, 2014 -

Coos Bay Toyota responded

Wow Matt!! It make me very happy to hear that we were able to be that 1 to change your mind about dealerships. Ted is a great sales expert and we are glad to have him on our team. It is nice to know that you feel the same way about our team as we do. We are all here to assist you in any future needs, wants, or concerns. Again, Thank you very much for the exquisite review.

September 21, 2014

Customer This dealership is so great. They take care of me like I am a queen. Kelly Millburn is a great teacher and caregiver. No pressure just good informatio More

by Mcball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelly Miburn
Sep 30, 2014 -

Coos Bay Toyota responded

Thank you Mcball. It is always nice to hear how great our sales staff is taking care of our customers. I agree with you all the way. Kelly is truly an amazing team member an we are glad to have him. Thanks again.

September 19, 2014

Expections Exceeded I am extremely satisfied with my experience thus far. Ted Noble has gone above and beyond to be available for any questions or concerns. He answer More

by joceejone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sheri Banes, Rick Brown
Sep 30, 2014 -

Coos Bay Toyota responded

Joyce, you are very kind in your review. It sounds like you had a chance to work with almost everyone and to know that they all met your expectations. We look forward to seeing you again in the near future. Till Then take care.

September 18, 2014

Great Dealership, Sales & Service Staff! When we needed another vehicle the other day to replace an older 2002 Toyota Tacoma truck (which we had been very happy with) we again wanted another More

by CrowHaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2014 -

Coos Bay Toyota responded

Thank you Crow, making things easy for our customers is what we have been striving for. It is always nice to hear that what we are doing is working for you. Thank you again and we look forward to seeing you next time!

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