Cooper Chevrolet Buick
Anniston, AL
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Friendly and professional Cody was friendly and professional. He did an excellent job of making me feel valued as a customer. Tim was quick with the paper work. Keith went out Cody was friendly and professional. He did an excellent job of making me feel valued as a customer. Tim was quick with the paper work. Keith went out of his way to get us a deal. These guys were so friendly. If you are looking for people that will help you get what you want these guys will get you there. More
Great dealership First visit to Cooper Chevrolet in Anniston. Colton was friendly, helpful and very polite. Showed us the car we had contacted him about, answered all First visit to Cooper Chevrolet in Anniston. Colton was friendly, helpful and very polite. Showed us the car we had contacted him about, answered all our questions and showed us the ins and outs of the vehicle. Tim was also very friendly and eas able to get us a price we could agree with. Thanks to everyone, we love our new tahoe. More
Excellent service and assistance from Chris and Tim. Great guys to work a deal. Very knowledgable and willing to let me move at my own pace with no hassle or hustle. and assistance from Chris and Tim. Great guys to work a deal. Very knowledgable and willing to let me move at my own pace with no hassle or hustle. More
Was Such a Good Expierence!! We would like to say that this was such a good expierence! These three men Wayne, Keith and Tim were so helpful and did all they could to make this ex We would like to say that this was such a good expierence! These three men Wayne, Keith and Tim were so helpful and did all they could to make this expierence as easy as possible! They did not pressure us in any way and did all they could to help us with every question we had! So if you are looking for a new vehicle go by and see these three!! We just want to Thank All Three of You So Very Much!!!! Pray Gods Blessings on Each One of You In the Days Ahead... More
Awesome experience We got to the lot around 6 PM and closing time was 6:30 PM and on top of that it was raining. Wayne met us on the lot and began helping us and showin We got to the lot around 6 PM and closing time was 6:30 PM and on top of that it was raining. Wayne met us on the lot and began helping us and showing us the cars I had preselected online to look at as well as some others we liked. He never made us feel rushed or a bother. We found the car and began the purchase procedures and everything was handled very professionally and with the ultimate patience. Tim completed our process and was very detailed in explaining everything for signatures. We left there very happy campers at about 8:30 PM. Even though it was 2 hours past time for them all to go home they managed to make my moms car buying experience awesome. Thanks to everyone at Cooper and would recommend them for your car buying experience if for no other reason the customer service was off the charts. The car is great and the price was a deal also! More
Liars Went their for the sale. It was a pi usher, pull, drag, sale name your price it says on the flyer and on the internet. Test drove the Nissan rogue an Went their for the sale. It was a pi usher, pull, drag, sale name your price it says on the flyer and on the internet. Test drove the Nissan rogue and asked for a 250.00 month payment. Marc said why dont we get you into a new one for the price and we have all kinds of rebates. What a crock. Stay clear of this one he a clearly not an honest person we got my car appraised because it said top dollar for your trade they was only offering 1,000 for my car. Supposed to get 25.00 gift card we didnt even get that.i dont need their business I will take it elsewhere. More
Great Car Buying Experience! My husband and I recently bought a 2018 Buick LaCrosse Avenir at Cooper Chevrolet Buick. Our salesman, Justin Wade, was not only incredibly knowledge My husband and I recently bought a 2018 Buick LaCrosse Avenir at Cooper Chevrolet Buick. Our salesman, Justin Wade, was not only incredibly knowledgeable, helpful friendly, and caring, he was also easy to develop a rapport with. When we decided on price (which was easy) Justin gave us a lengthy lesson on using the car’s electronics. In addition he offered to give a follow up lesson 3 days later. Justin introduced us to Tim Bentley to discuss financing. He too was so knowledgeable, friendly and easy to work with (you must have to pass a “nice” test to work at Cooper!). We were extremely pleased with our experience at Cooper and will recommend them to our friends and acquaintances. Thank you Justin and Tim! More
Excellent! Salesman Alan Robinson and Finance Manager Tun Bentley was very attentive to my wife and I needs in purchasing out new Silverado Chevy Truck..they mad Salesman Alan Robinson and Finance Manager Tun Bentley was very attentive to my wife and I needs in purchasing out new Silverado Chevy Truck..they made the transaction very smooth. Thank you very much!! More
Personal car shopper I had a great experience at cooper. Cody was friendly and helpful. I was able to give him a list of must haves and he sent me home under my budget und I had a great experience at cooper. Cody was friendly and helpful. I was able to give him a list of must haves and he sent me home under my budget under the MSRP and with a lot more options than I asked for. I felt that I was treated fairly and with respect. Tracy also quickly resolved a discrepancy with my vehicle and did so at my convenience. When the wrong part was ordered he gave me a loaner and the new part at the lower price. Customer service has been really great. I genuinely like the employees here. They always smile and laugh with me. Tracy even drove all the way back to the service department after hours because I had forgotten my key. I would recommend this establishment to a friend. More
Poor Customer Service We thought we would be able to work with this dealership. They have no haggle pricing which is nice. However, working with all the other sales departm We thought we would be able to work with this dealership. They have no haggle pricing which is nice. However, working with all the other sales departments including the General manager and owner (both of which told me they would call us back and didn't) displayed anything but professionalism. Fortunately we were able to take our business elsewhere and have received wonderful customer service from another dealership. I have NEVER experienced such a poor experience when buying a car. More