Coon Rapids Chrysler Dodge Jeep Ram
Coon Rapids, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I recently purchased a new truck from Chrysler Jeep Dodge Coon Rapids . Unfortunately the track light strip on the back of my Durango had a loose seal so it was filling up with water. Someone (not my sales p Coon Rapids . Unfortunately the track light strip on the back of my Durango had a loose seal so it was filling up with water. Someone (not my sales person Ben) ordered the part I believe from accessories and they informed me I'd be notified once the part was in. Over a week later, I called them for a status update. The first guy told me, Its been here for a week and they left a message. I have been waiting for this call and assured him I didn't receive anything. I let him know I've been stopped twice by the police because of the water it appears the light is out. The first guy was very nice, he apologized and transferred me to service. Craig Alhstrand answers, I explained my situation. He asks me if I could come in in two days. I asked him if he had anything today as I've been stopped twice already. He says "when can you get here then?" I told him 30 mins. He said "see you when you get here" and hangs up. I pull in at the service door, a gentleman greets me asking what he can do for me. Craig, comes over quickly and apparently wants to give me a piece if his mind. He says to me, "who ordered your part because on the phone you said they ordered it but I dont see it was ordered" I told him the guy that transferred me said it was in and had been in for a week or more. He was pissed and told me with a very nasty tone that he cant see it on his end but told me to go sit in the waiting area and he will need at least an hour. First of all, Im sorry that im inconveniencing Craig and he doesn't enjoy his job. But he definitely needs a lesson on customer service. He made me feel terrible as if I had done something wrong. If I have to deal with Craid Alhstrand I would never come back to service. Very disappointed and embarrassed! More
Great clean dealer, I reached out through the internet for a truck they just got on trade. Brett Corbin got back to me quickly. Great guy very nice and professional. Giving a 4 star only because I wish th for a truck they just got on trade. Brett Corbin got back to me quickly. Great guy very nice and professional. Giving a 4 star only because I wish they would give out some Mopar freebies like a hoodie or t-shirt. Look forward to future business with this dealer. More
I found a vehicle online and reached out the internet sales expert Ryan Lindfors. He answered all my questions and personally texted me additional photos. They gave me an excellent trade value. I was sales expert Ryan Lindfors. He answered all my questions and personally texted me additional photos. They gave me an excellent trade value. I was impressed by the dealership and all the staff there. Everything went perfectly smooth and I drove home in my new Ram 3500. Thanks Ryan! More
Excellent Dealership! Very nice people to work with, I would recommend them to everyone, Especially Ben Sobraske, He is an outstanding person to work with, beautiful dealership! would recommend them to everyone, Especially Ben Sobraske, He is an outstanding person to work with, beautiful dealership! More
Had a fantastic experience buying a new truck with Brian. He was very helpful and professional with any questions I had. Wonderful facility as well. He was very helpful and professional with any questions I had. Wonderful facility as well. More
Aaron Schmidt was really friendly and helpful. He wasn’t pushy and listened to what we wanted to in a new vehicle. The entire experience was so much better than we expected it to be. pushy and listened to what we wanted to in a new vehicle. The entire experience was so much better than we expected it to be. More
Very friendly & customer oriented. I got exactly what I wanted & I couldn't be happier! I thank Tony Jorgensen for all the help & the information that he gave me to make it the smoothest possible. wanted & I couldn't be happier! I thank Tony Jorgensen for all the help & the information that he gave me to make it the smoothest possible. More
Excellent service and great selection of nice used cars. I had a great experience buying my used Jeep nice low miles and a very well maintained Jeep. I had a great experience buying my used Jeep nice low miles and a very well maintained Jeep. More
Awesome Buying Experience Excellent buying experience. We wanted a specific Certified Pre-Owned and once the car was found Steve and Sean had us in and out within an hour. Excellent buying experience. We wanted a specific Certified Pre-Owned and once the car was found Steve and Sean had us in and out within an hour. More
We had a great experience this week with the lease of our new Jeep Cherokee! Amber G. is the best! My husband, son, brother-in-law, and sister-in-law have all worked with her. She was so helpful and patie new Jeep Cherokee! Amber G. is the best! My husband, son, brother-in-law, and sister-in-law have all worked with her. She was so helpful and patient, and made us feel like we were her only customer (even though we knew she was very busy!). We will continue to work with her for all of our vehicle needs! More