Cooley Motors

I am a planner and therefore I like to figure out what my next vehicle will be before I am ready to purchase it. My needs are very specific and I narrowed it down to two cars, one of them being a Mazda 5. next vehicle will be before I am ready to purchase it. My needs are very specific and I narrowed it down to two cars, one of them being a Mazda 5. I have never been in a Mazda 5 and wanted to make sure it was going to be the right car for me. I also want it with a manual transmission. There are only 2 in the whole capital district. So I stopped over to Cooley to take the vehicle for a test drive to see if I would like it or not. I made the mistake of being upfront with the sales men, letting him know what my intensions were with my visit. Realisticly i would not be ready to buy for another 6 months. He looked out the window, pointed to the demo vehicle in the parking lot and told me, it should be unlocked and go ahead and check that one out. I was so insulted. No business card, no test drive and i never even got to see the vehicle that was advertized that I came to Cooley to see. On my way out the door, two Cooley empployees were talking to each other behind one of the cars on the show room floor, one of them eating a bannana. They had to move out of the way inorder for me to leave the showroom to see the demo Mazda 5. The demo was dirty and obviously used. It looked like it had been used for 5 years, parked in the parking lot and used as a demo. I hope I never have to deal with Cooley again. More

I bought a brand new Mazda 3. I made sure to let all involved that I buy a new car every 2 years so I did not need any extra fluff. I got a great payment to start but then sat with the "closer" for the involved that I buy a new car every 2 years so I did not need any extra fluff. I got a great payment to start but then sat with the "closer" for the fluff. He told me if I paid for the etching that my insurance savings would pretty much pay for the cost of that extra payment in my monthly payment. Once I got the car and talked to my insurance agent, that was not the case. They also told me they would give me a full detail package afterwards, which I asked for, and never happened. Seems like they all are all about the sale, and no follow up after the sale. They promise and seem to be just a shell of what they actually say. If everything was great with the car and not being upsold on something I did not need and I feel my payment is $40-$50 higher for something that is not worthwhile. More

I began my search in April 2011 and finally bought a Mazda 3 in August 2011. Brian remained in touch with me during that time, but he just checked in with me periodically and did not come across as bei Mazda 3 in August 2011. Brian remained in touch with me during that time, but he just checked in with me periodically and did not come across as being pushy. Brian was very patient with me throughout the whole experience. The purchase of my car was quick and easy. They offered the best price in the area and I found the manager to be easy to talk to and friendly. My car was clean and everything was ready to go when I came to pick it up. This made me extremely happy, since I had an awful experience with a local Honda dealer when I picked up my Civic years ago. Overall, I'm happy with my car and Cooley Mazda! More

I have a VW Passat and have only ever brought it to Cooley for service. Pete, the service manager, and Greg, the advisor, are always extremely helpful and knowledgeable. Kelsey is always a pleasure Cooley for service. Pete, the service manager, and Greg, the advisor, are always extremely helpful and knowledgeable. Kelsey is always a pleasure to deal with on the phone when making appointments, etc. Eric Cooley is there all the time and always takes the time to chat and see how things are. I would highly recommend Cooley for service or sales. More

We purchased our first " new "vehicle" at Cooley Motors , a 2007 Mazda 6 gt and we have had a Wonderful experience with the car..we have brought it back to Cooley for all inspections and tune Cooley Motors , a 2007 Mazda 6 gt and we have had a Wonderful experience with the car..we have brought it back to Cooley for all inspections and tune-ups during the 4 years that we have owned the vehicle...It was time to bring the car in for it's 25,000 mile tune-up and we started looking around in the show room and found ourselves really enjoying the look of the 2011 Mazda 6 SGT..in Sangria Red...we had often talked during the 4 years since purchasing the2007 Mazda that it might be smart for us to think about trading it in for a brand new model early into the life of the car but as we approached Cooley Mazda last week to drop off our 2007 Mazda 6....little did we think we would be considering the purchase of a new 2011 model before leaving the building...which is exactly what happened ...Joe Amash approached us in a friendly helpful manner...Not the slightest bit pushy-which probably would have had us "out the door" in seconds. He seemed to appreciate exactly where we were at in this decision making process and offered to just walk us through the numbers and gather information as to what we might want in a newer model of the car we were already so happy and pleased with...we went into his office and he pulled the Model up on the computer screen and we all went to work formulating exactly what car was for us....this all took place on Tues. and Wednesday nights and we had our brand New Mazda 2011 by Friday 11 am....Joe Amash was knowledgeable , friendly, courteous, throughout-taking the time to walk us through all of the fine new details and up grades that we were about to experience in our Beautiful New Sangria Red Mazda 6 SGT 2011...We would Highly recommend Joe Amash and Cooley Motors to anyone considering the purchase of a beautiful, reliable new vehicle...Thank You Joe and Cooley Motors !! More

We enjoyed a very professional and friendly experience. We would not hesitate to recommend Cooley Motors and Seamus Donnelly to our friends. Every question and concern was answered fully or was checked o We would not hesitate to recommend Cooley Motors and Seamus Donnelly to our friends. Every question and concern was answered fully or was checked out and a complete and detailed answer provided promptly . More

Only thought: when I received my "new" car, it had half a tank a gas. I think every car delivered, new or used, should be sent out with a full tank. However, a family member purchased a used car 2 had half a tank a gas. I think every car delivered, new or used, should be sent out with a full tank. However, a family member purchased a used car 2 weeks prior and felt that Cooley treated her fairly. That is why I went there. My experience felt the same way. thanks. More

Just got a 2011 Mazda3 today, like it a lot. Bill is a super nice guy also very straightforward and efficient, didn't play too much trick about the price like other sales people. Mike helped me with the super nice guy also very straightforward and efficient, didn't play too much trick about the price like other sales people. Mike helped me with the financial support, very professional. Overall, this is a great experience. More

Nagie was friendly he knew what he was talking about. We test drove the car he answered all our questions and he sold us on the car. After the purchase of the car he called to see how everything was going a test drove the car he answered all our questions and he sold us on the car. After the purchase of the car he called to see how everything was going and if we had any issues or questions about the car. We truly felt that he cared. Cooley's fiance officer however is a different story he made it sound like we were going to get the .9% interest rate at least that's what Nagie told us he was doing.He gave us a false sense of security the car was registered under our name the plates were put on, the detailing was done and the tank was filled and pulled up along side the building ready to go. They knew we wanted the car and that we didn't have much time to shop for a car, that's when after spending 7 let me state that again SEVEN hours waiting for the paperwork he (fiance officer)came out and said I did everything I could and unfortunately I could only get you the 4.9% interest rate. WHAT ARE YOU SERIOUS? It's my belief that the fiance officer knew immediately that we were not eligible for the .9% and should have stated it right away. Maybe we would have went another way maybe a used car or perhaps another dealership and another make such as a Subaru. I felt that choice was taken away from us. Now I'm suffering from buyers remorse and if I had to do it again I would talk to the fiance department first. Buyers beware how many times have you heard that? More

An absolutely great overall experience from beginning to end at Cooley. Initial contact was with Renee Gosselin on the phone who was very friendly and accommodating. The sales person I dealt with was Joe end at Cooley. Initial contact was with Renee Gosselin on the phone who was very friendly and accommodating. The sales person I dealt with was Joe Amash. He was excellent - very knowledgeable, friendly, experienced and never pressured or pushed me (that is key for me). He made my wife, son and myself feel very comfortable and at ease during the whole process. We ended up purchasing a Mazda 6 and are very happy with the vehicle. When we went to pick up the vehicle, Mike had all of the paperwork in perfect order and made the final steps of the sale completely painless for us. I would highly recommend this dealership to anyone that is in the market to buy a car. More