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Cook County Ford Inc - Service Center

Adel, GA

4.9
141 Reviews

141 Reviews of Cook County Ford Inc - Service Center

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August 15, 2019

EXCELLENT!!!! Chuck and Wes in the service department are awesome!!! Always friendly and great service at Cook County Ford!! I love everyone there!!! I have been do More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2019 -

Cook County Ford Inc responded

25 years!! Wow, how time flies!! Thank you for your business and continued support! It's always a pleasure! -Kyle H., General Sales Manager

August 08, 2019

FIVE STAR SERVICE Very friendly and knowledgeable staff! This is the only place in South Georgia to take your vehicle in for service. I love the car wash. More

by Melanie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Cook County Ford Inc responded

We appreciate your business and the high praise! Please come back to see us again soon! -Kyle H., General Sales Manager

June 14, 2019

a great time was nice and helpful. would love to hope others find it the same way. was not to long there. washed my car after it was serviced. More

by EGRI789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Jun 21, 2019 -

Cook County Ford Inc responded

Thank you for your business! We love taking care of our customers and look forward to servicing your ride again in a few months! -Kyle H., General Sales Manager

June 01, 2019

Great Service Department I have always had my service done there with all four of our vehicles. My truck has over 250K miles! I realized just how good I have it there when I r More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Cook County Ford Inc responded

Thanks for sharing this with us! We feel that our Service Department is second to none and are glad to hear that you trust our staff! We are always glad to help and thankful for your loyalty on all four vehicles! -Kyle H., General Sales Manager

May 14, 2019

Problems with 2009 F-150 Lariat Wes and Chuck are consummate professionals. They are very good at what they do and instill confidence in the customer about what is required to get t More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Cook County Ford Inc responded

First off, you are certainly not a pest. Thank you for your patience and understanding. We are excited about your outcome too! Thanks again for trusting our Service Dept! We’re looking forward to helping out again soon! -Kyle H., General Sales Manager

May 07, 2019

Excellence! Chuck and Wes have been nothing but exceptional in their service! They are patient with me when I have requests or questions concerning my vehicle. Th More

by khsurrency
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Cook County Ford Inc responded

Thank you for coming to see us! We are proud of our service department and love it when someone brags on them! Thanks again -Kyle H., General Sales Manager

May 02, 2019

Perfect I was working in area and I stopped by without appointment to change oil in my F550. Tyey got it done fast for very good price. Thank you, More

by Moe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Cook County Ford Inc responded

Thank you for trusting us with your service needs! If you're ever in the area again, please stop by! -Kyle H., General Sales Manager

April 17, 2019

Oil change fast and friendly Service Dept is super nice and very helpful. I work right up the road and Cook County Ford does all my service work. Wouldn’t go anywhere else. More

by Jenn.Edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Cook County Ford Inc responded

Thank you so much for your business and loyalty! We are glad that we can help when you need us! -Kyle H., General Sales Manager

April 15, 2019

Great service Took our F350 for service. All was done in a timely manner. Service dept manager was friendly. Everyone was courteous. They even washed the truck. More

by donnlg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Apr 16, 2019 -

Cook County Ford Inc responded

Thank you for trusting our dealership with all your vehicle service needs. We know you could've gone to a number of other places but we are grateful that you picked ours! -Kyle H., General Sales Manager

April 01, 2019

Great Job They do an outstanding job and will accommodate me to my schedule.They take the time to communicate with me and meet my needs. They will try there bes More

by stvnlynn56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Cook County Ford Inc responded

We appreciate the comments, Steve! You're right, getting our customers back on the road is the name of the game! Thanks again for your business! -Kyle H., General Sales Manager

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