Back

Cook County Ford Inc - Service Center

Adel, GA

4.9
161 Reviews

161 Reviews of Cook County Ford Inc - Service Center

Sort by
March 01, 2021

My experience with our first service was great , knowledgeable employees and safety first with wiping everything down after the service for our safety with covid going on . More

by roy.fsu94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Cook County Ford Inc responded

Thank you for sharing your experience! We hope that this visit was the first of many yet to come! Safe travels! -Kyle H., General Sales Manager

February 10, 2021

We are always pleased with the great customer service whenever we come in for an oil change or service since buying our 2014 Escape at Cook County Ford in Adel GA. More

by J_BOLDUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren, Wes Warren
Feb 26, 2021 -

Cook County Ford Inc responded

Whether it's a sales or service visit, we aim to give you top-notch customer service every time! Thank you for your continued support! -Kyle H., General Sales Manager

January 25, 2021

From day one over five years ago, cook county ford delivers the best service possible. Friendly and fair and always striving to exceed expectations. Definitely worth a visit, you will be happy More

by stevepope24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Southerland
Jan 25, 2021 -

Cook County Ford Inc responded

Thank you for your business over the last five years! We appreciate your business and for the excellent review! Come see us! -Kyle H., General Sales Manager

November 29, 2020

I brought my truck there for a oil change and dropped it off the team changed my oil and done a good job they were nice and friendly More

by wwd1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Cook County Ford Inc responded

Thank you for your business! We are glad to help! Please let us know when you need us again! -Kyle H., General Sales Manager

November 21, 2020

I have always had excellent service when it came to having my oil changed and even having new tires put on. Everyone has always been friendly and polite. More

by T_BOLDUC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Cook County Ford Inc responded

Thank you for your business! We hope that you know how much we appreciate you for coming back to see us again and again! -Kyle H., General Sales Manager

November 13, 2020

I am extremely happy with the service I received from Cook County Ford when they changed my oil. I called Randy to ask if they could pick up my Ford truck to change the oil. I was on a zoom meeting for More

by BRENDAMOORE
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Cook County Ford Inc responded

Thank you again! We are always happy to help, Ms. Brenda! Please give us a call when we can accommodate you again! -Kyle H., General Sales Manager

November 02, 2020

The service department was friendly and did an outstanding job as always on servicing my vehicle and even picks it up and delivers it back to me with a free wash job. More

by LRAY.COOK911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Nov 13, 2020 -

Cook County Ford Inc responded

We appreciate your business! Thank you for trusting us with your vehicle! Please let us know when we can help you again! -Kyle H., General Sales Manager

October 21, 2020

Cook Ford has always been the only place to go for excellent sales service and friendship! We enjoy our new Ford Flex and hope to be in cook county Ford for all our service and other Ford needs. More

by CHERYLFISETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All that we worked with were great, Randy Kendrick, Trent Williams
Oct 21, 2020 -

Cook County Ford Inc responded

Thank you for your business and friendship! We're glad to hear that you love the Flex and look forward to seeing you again soon! -Kyle H., General Sales Manager

October 06, 2020

My Taurus had a few major problems that needed to be fixed right away. So I took it to the Dealership to see what they could do to correct the problems. No problem - parts were ordered and car was fixed More

by AMCQUEEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Cook County Ford Inc responded

This review is awesome! Thank you for bringing your car in to us! We appreciate your business! -Kyle H., General Sales Manager

September 22, 2020

My experience with cook county ford began about 3 years ago , bought several vehicles from them , and spent several trips to their service dept. This is a 5 star group of folks to deal with , they are noth More

by willie.thrift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Cook County Ford Inc responded

Thank you, Willie! We are always glad to help you when needed! You are an "exceptional" customer yourself and we appreciate you! -Kyle H., General Sales Manager

...
13
...