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Cook County Ford Inc - Service Center

Adel, GA

4.9
141 Reviews

141 Reviews of Cook County Ford Inc - Service Center

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February 03, 2020

Employees are always friendly and helpful. Service Department always tries to accommodate my schedule, when scheduling the service for my company and personal vehicles. They do a great job. More

by mfelts
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Cook County Ford Inc responded

We appreciate your business and are grateful that you took the time to leave us such a wonderful review! Thanks again for sharing! Let us know when we can schedule you for another service! -Kyle H., General Sales Manager

December 27, 2019

THE BEST!!! Cook County Ford is the best!! They have excellent employees. There is not a one of them that will not be ready and willing to help you in any way pos More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Cook County Ford Inc responded

Thank you for your business, Belinda! We appreciate the comments! You ARE Family! Let us know when we can help you again! -Kyle H., General Sales Manager

November 22, 2019

Service All good. Up front and nothing was hidden. Did what they were asked and did what they said throughout the process. Wash could be better but it’s fre More

by trey6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Nov 22, 2019 -

Cook County Ford Inc responded

Thanks for the review. I apologize for the wash job not being as good as you would've liked. Perhaps you could run it back by when you have a few minutes while the entire crew is out of school? We appreciate your business and look forward to helping you again soon! -Kyle H., General Sales Manager

November 22, 2019

Price, product and service was excellant! Chuck and Wes were great...I had to change part of the service at the last minute and it was no problem; they delivered my truck on time cleaner than More

by RAGREESON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2019 -

Cook County Ford Inc responded

This is great news, Mr. Greeson! We enjoy seeing you each you come for service and are always more than happy to help! Please come see us again soon! -Kyle H., General Sales Manager

November 19, 2019

Van trouble The alternator went out on our Ford Transit, and Cook County Ford was able to get our company vehicle on the road the next day. The service team at Co More

by joanne9480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Cook County Ford Inc responded

We can't promise that all situations will work out this perfectly every time but we can promise that we'll do our very best to get you back on the road and back to work as soon as possible!! Thanks again for trusting our Service Department to take care of you until next time! -Kyle H., General Sales Manager

September 21, 2019

Great service by Chuck and Wes,! The service dept is number one in my opinion. Never serviced my Ford anyplace else! Always a pleasure to visit Cook County Ford! Thank You! More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Cook County Ford Inc responded

Thank you for your business, Kay! We feel the same way about those guys too! The pleasure is all ours! Thanks again! -Kyle H., General Sales Manager

September 13, 2019

Job well done Always find employees and owner knowledgeable, efficient, friendly and easy to relate to. Have purchased from and dealt with Cook County Ford for yea More

by wbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Cook County Ford Inc responded

Thanks for taking the time to leave us a review. We are sorry that we couldn't earn a complete 5-star rating from you and would love the opportunity to find out what we could do to better serve you the next time. Please reach out to us at your earliest convenience, (229)896-7411. Thanks Again! -Kyle H., General Sales Manager

September 13, 2019

2014 F150 Service Always have a great experience at Cook County Ford. The service department is great to work with. They take care of all my vehicles needs. I totally r More

by steve.simmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Cook County Ford Inc responded

We appreciate your wonderful review, Mr. Steve! It's always a pleasure having you in the dealership! We look forward to serving you again soon! -Kyle H., General Sales Manager

September 10, 2019

F-250 service Service dept. as usual did a fantastic job on servicing my F-250. They are very professional! Chuck and Wes always go the extra mile to be sure the cu More

by F-250 Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Cook County Ford Inc responded

Thank you for your business! Great customer service is our dealership's top priority! Chuck and Wes certainly share that philosophy and it shows! Thanks again! -Kyle H., General Sales Manager

August 19, 2019

Excellent!! 10 start service Very friendly , the staff are always knowledgeable, excellent customer service. You can wait for your vehicle, complimentary coffee, drinks and TV. y More

by AURORA.ARIAS95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Aug 20, 2019 -

Cook County Ford Inc responded

It's always great to hear this from our customers! We appreciate your business and look forward to having you in our customer lounge again soon! -Kyle H., General Sales Manager