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Cook County Ford Inc - Service Center

Adel, GA

4.9
161 Reviews

161 Reviews of Cook County Ford Inc - Service Center

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June 07, 2021

Yet another great experience with an awesome customer service team. Could not ask for a better service team anywhere! Cook County Ford is the best Ford dealer around and they believe in taking care of cu More

by CLAYGREENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Cook County Ford Inc responded

Thanks for the review! You nailed it, Clay! We love our customers as if you were a part of our family because to us, you are! Thanks again! -Kyle H., General Sales Manager

June 04, 2021

Everyone is so friendly and helpful there. They really make it easy to get your vehicle serviced, takes away from the hassle of going anywhere else. More

by cbochnia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Cook County Ford Inc responded

We appreciate your wonderful comments! Please let us know when we can lend a hand again! -Kyle H., General Sales Manager

May 28, 2021

As always, great service from CCF. These folks are always the best. We enjoy every visit. Too bad the current economic situation has limited your inventory so much. More

by CTB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Cook County Ford Inc responded

Thank you for visiting our place! We realize that there are some things that are beyond our control but providing our customers with great service is certainly all on us!! Our inventory will pick back up eventually! Please come see us again soon! -Kyle H., General Sales Manager

April 30, 2021

Quality work by a very knowledgeable staff. Had New leather interior and tonneau cover installed and the service staff did a Great job. Will use their service Dept again. Thanks More

by Mdbslb1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Cook County Ford Inc responded

Thank you for trusting our place! We look forward to the next time that we get to help too! Until then, enjoy the new truck! -Kyle H., General Sales Manager

April 29, 2021

Great job , quality work by a very knowledgeable staff. Brandon and Kyle did a Great job helping me purchase my second Cook County Ford . I drove to Adel from out of state TWICE to purchase at Cook Count More

by Mdbslb1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Cook County Ford Inc responded

Thank you for coming back to see us from so far away! We know that you pass several lots heading up to here to us, so it really does mean a great deal to us! Let us know when you need us again! -Kyle H., General Sales Manager

April 19, 2021

Cook Co Ford's Service Department works with you to minimize the inconvenience of servicing your vehicle. Drop it off and they'll take care of it. Professional, courteous service without a lot of glitz More

by mercerbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Cook County Ford Inc responded

We understand that time and hard-earned money are both precious and we try our best to respect that in how we treat our customers! Thank you for this excellent review! We appreciate your business and friendship! -Kyle H., General Sales Manager

April 19, 2021

This is my first Ford purchase in over 40 yrs. Cook County Ford customer service is excellent! I highly recommend this dealer. They are very professional and friendly. More

by olivia.walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Cook County Ford Inc responded

We appreciate this review, Mrs. Olivia! You've been away from them for quite awhile but we are excited to see you back in a Ford and know that you're going to love it! Thank you for making the switch! -Kyle H., General Sales Manager

April 19, 2021

Wes was very helpful. I got right in when my appointment was scheduled and didn’t take them long to service car and wash it More

by garnkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Cook County Ford Inc responded

We are glad that the plan came together flawlessly! We are new to the appointment game but I feel like Wes is doing a fine job managing our customer's schedules! Thanks for sharing! Come see us again! -Kyle H., General Sales Manager

April 04, 2021

Chuck and Wes have the Service Dept perfect. Flip a coin and move one over to sales Chuck and Wes have the Service Dept perfect. Flip a coin and move one over to sales More

by LITTLERIVERHUNTING
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Cook County Ford Inc responded

We are truly blessed to have the Warren boys manning the helm at our Service Department! They are a key asset to our business and comments like this one do not go unnoticed! Thanks for recommending them for sales too! We really do appreciate it! -Kyle H., General Sales Manager

March 25, 2021

It is always a pleasure to work with Wes in the automotive department. He is thorough when explaining the issues with my car. Very polite. More

by LOUPEACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Cook County Ford Inc responded

Thank you for taking the time to brag on Wes a little bit! We know that manners and a good personality come from his early childhood so we have to give the credit to his Mama! Shout out to Mrs. Pam for this one! Thank you again for your business, Ms. Louise! -Kyle H., General Sales Manager

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