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Cook County Ford Inc - Service Center

Adel, GA

4.9
150 Reviews

150 Reviews of Cook County Ford Inc - Service Center

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January 24, 2025

I have been using Cook County Ford for years, either when I purchase a new vehicle or need it serviced, they take care of it. When I do trade again it will be with them. Service with a smile on time and More

by RAYROWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Cook County Ford Inc responded

Thank you so much for your continued trust in Cook County Ford! We’re thrilled to hear that you’ve had such positive experiences with both our sales and service teams. We truly appreciate your kind words and look forward to helping you with your next vehicle purchase or service. We’ll be here when you’re ready for your next trade! Thanks again for being a valued customer. -Kyle H., General Sales Manager

January 22, 2025

Everyone very polite and explained in detail what had been done to the vehicle! Will be using this Dealership again More

by lloydwages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Wes Warren has been very helpful in helping me to keep our Ford Edge in good condition. Cook County Ford is a good example of how a dealer should support their customers. More

by Greg Mudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Cook County Ford Inc responded

Greg, thank you for the great review! Wes mirrors the mindset of our store as a whole! Without our customers trust and support, we are nothing! Come again soon! -Kyle H., General Sales Manager

January 10, 2025

This is my third tuck purchase at Cook County. I would buy there again in the future. More

by dshepard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Cook County Ford Inc responded

Thank you for all three purchases, David! We look forward to helping you with the fourth and fifth ones soon! -Kyle H., General Sales Manager

January 09, 2025

Service is always completed timely and professional. The team is great! Love Cook Co Ford! More

by mjpitts2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Cook County Ford Inc responded

Thank you for sharing your service experience with us! We look forward to serving you again soon! -Kyle H., General Sales Manager

December 21, 2024

I am very pleased with the professional service that I receive. for our Ford Edge.. More

by Greg Mudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

Thank you for choosing our place to take care of your Edge! We look forward to helping you again! -Kyle H., General Sales Manager

December 19, 2024

My oil change was completed in a timely manner. They came and hit my car from work to complete another upload for for my module and returned it before I got off work. More

by PFULGHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re glad that you were able to stay at work while we got your car all fixed up! We love it when a plan comes together. Thanks again! -Kyle H., General Sales Manager

December 19, 2024

Great service awesome place to bring your vehicle in for routine/regular maintenance work staff are extremely nice More

by jameskeeffe8457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We appreciate the kind words, James! It really means a lot! Come back soon! -Kyle H., General Sales Manager

December 12, 2024

Service was terrible. They did not fix what was broken on the car. Lack of communication More

by ntjchamp62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re sorry that you had an issue with your first visit to us because of a defective part. Now that we replaced it under warranty, please let us know if you have any more issues. -Kyle H., General Sales Manager

November 29, 2024

Excellent service from excellent people! ! We are always pleased when we deal with both the service and sales department! More

by moorerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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