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Cook County Ford Inc

Adel, GA

4.9
300 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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1000 S Hutchinson Ave

Adel, GA

31620

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Showing 300 reviews

August 05, 2022

Cook County Ford got the Job done on my 2017 Ford Focus and they had my Car ready in 3 hours or less. Thanks Guys More

by DARLENEWALKER556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Cook County Ford Inc responded

Thank you for your business, Darlene! We respect our customer's time and love it when we hear from you about how short your stay was with us! Please come back again soon! -Kyle H., General Sales Manager

July 21, 2022

Great service and friendly staff. Clean.facility. What else can I say. I will be back, More

by FREIDAJOINER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

My wife loves her 22 Ford Edge and everyone was great in the dealership tops More

by pokey_ej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Harrell
Jul 20, 2022 -

Cook County Ford Inc responded

Thank you for ordering your Edge from us! We are excited to hear from you! Thanks again! -Kyle H., General Sales Manager

July 16, 2022

Only ford baby, Brandon is my man, Kirk is my dealership, Trevor is my Account and the Warren brothers also go the extra mile to make our family very happy. (Warren boys got one on me for sure 😉) Cook count More

by Suzie Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Cook County Ford Inc responded

Thank you for being such a local customer and great friend, Suzie Q! We appreciate the Folsom Family for all your support! Let us know when you need a hand again! -Kyle H., General Sales Manager

July 14, 2022

Everyone at Cook county Ford is amazing. We have had one of the easiest transactions ever. We look forward to continuing our relationship with these guys. More

by kbsoutherngirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Cook County Ford Inc responded

Thanks for sharing with us! We are also looking forward to doing business with you for many years to come too! -Kyle H., General Sales Manager

July 09, 2022

I had several things done which took some time. When I reached out, they were always very nice and professional. I had shopped around before selecting Cook County Ford and they were by far the most More

by SCOTT.BROWNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Cook County Ford Inc responded

Thank you for giving us the opportunity to earn your business, Scott! We are proud to be your dealer and look forward to helping you again soon! -Kyle H., General Sales Manager

July 07, 2022

This dealership was very disappointing, because our car was in the shop for 8 months due to a recall part, and they didn't offer us a loaner to drive. The experience was horrible because my daughter was w More

by PMTILLMAN
Customer Service
Recommend Dealer
No
Employees Worked With
Trevor Hand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Cook County Ford Inc responded

We are sorry to hear of your displeasure with your recent visit. We sympathize with you about the long delay but even Ford Motor Company would not provide a loaner vehicle for 8 months. We are in business to help our customers but like most businesses, we do actually charge for services rendered even with the current circumstances where parts to remedy recalls are not available. Again, I apologize for your disappointment and hope you got the satisfaction you sought by leaving this review. -Kyle H., General Sales Manager

Jul 07, 2022 -

PMTILLMAN responded

I wasn't seeking any satisfaction from placing this review. I was only expressing my feelings on the long delay. I wasn't expecting Cook County Ford to provide a loaner vehicle for 8 months, but however I expected them to offer some service that would have helped us. I also understand that the delay was out of the company control. Didn't realize this review would be public, so you can remove it.

June 28, 2022

This was a very good experience for me. Kirk, Kyle, Trevor, and the group at Cook County Ford are tops in the business. I would encourage anyone who has an auto need, do yourself a favor More

by KHarvey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Cook County Ford Inc responded

Thank you for sharing your experience with us! We appreciate the recommendation and hope to serve you for many years to come! -Kyle H., General Sales Manager

June 27, 2022

Friendly bunch of people Wes in the service department has always been the best with great service More

by SOUTHERJD
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Jul 07, 2022 -

Cook County Ford Inc responded

Thank you for saying that, JD! We appreciate your business and look forward to seeing you again soon! -Kyle H., General Sales Manager

June 17, 2022

All around good experience good people all went as expected no unwanted surprises and a nice waiting area to sit in while work was being done More

by robertmcdonald22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Cook County Ford Inc responded

Thank you for sharing with us, Robert! We appreciate your business and look forward to helping you again soon! -Kyle H., General Sales Manager

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