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Cook County Ford Inc

Adel, GA

Overview
Employees
Reviews
Vehicles
4.9
317 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
Contact Dealership

1000 S Hutchinson Ave

Adel, GA

31620

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Showing 317 reviews

February 01, 2023

Great friendly Service Definitely the place to go to for your car deals and service needs. More

by rantech69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
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Feb 06, 2023 -

Cook County Ford Inc responded

Thank you for your continued support! We appreciate you for choosing our place again and again! Please let us know when you need anything! -Kyle H., General Sales Manager

January 30, 2023

cook county ford inc is the best service center, for me, to date. very helpful and observant. More

by HANCOCKTAXSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Cook County Ford Inc responded

Thank you for reviewing our place! We appreciate your business and look forward to serving you again soon! -Kyle H., General Sales Manager

January 25, 2023

Brandon Southerland was very polite, very helpful, and very patient with us. From start to finish, the whole process was a pleasure. Thank you! More

by Brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Cook County Ford Inc responded

Thank you for sharing your experience with Brandon! We appreciate you for taking the time to review our place, Brenda. Please come see us again. -Kyle H., General Sales Manager

December 07, 2022

Cook County Ford was very accommodating when I needed an oil change. I just walked in and received service the same day. Thank you! More

by SYIANNAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Cook County Ford Inc responded

While it is rare to get same-day service in our industry, it can happen when everything falls into place. We're thrilled that it worked out for you and look forward to helping you schedule your next service with us soon! -Kyle H., General Sales Manager

November 28, 2022

Cook County Ford makes your buying experience quick and easy. Sales Rep. Randy Kendrick is well informed and a pleasure to deal with. More

by billXM387
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Report | Print
Dec 22, 2022 -

Cook County Ford Inc responded

Bill, thank you for rating us and for sharing your experience with Randy while you were here! Please reach out if he can help you again! -Kyle H., General Sales Manager

November 24, 2022

Service went well. It was quick. It appeared they damaged my tire rims. But they reviewed video and said they didn’t. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Cook County Ford Inc responded

Thanks for trusting our word, Rob. We really do appreciate your business and are grateful that you have that much trust in our staff! -Kyle H., General Sales Manager

November 13, 2022

Everyone at Cook County Ford is always friendly and professional. Fast, quality service every time! More

by SCHMIDTY55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Cook County Ford Inc responded

We appreciate the kind words, Schmidty! It's always nice to see you at our place! Please come back again soon! -Kyle H., General Sales Manager

November 07, 2022

It was a pleasure doing business with Cook County Ford in Adel, Georgia. Thank you, Kay E. Rowell. More

by kayellenrowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Report | Print
Nov 10, 2022 -

Cook County Ford Inc responded

Thank you for your business, Mrs. Kay! We appreciate you for making the trip up to see us and hope that we've earned your trust for the next vehicle purchase too! -Kyle H., General Sales Manager

November 05, 2022

We were traveling through GA from TN and have been looking for a new vehicle! We noticed Cook County Ford was not too far off the interstate so we decided to visit! Dexter was very helpful and after More

by Jkmskm3
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kyle Hand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Cook County Ford Inc responded

I meant every word that I said in our short conversation Saturday. I am truly sorry that we do not have the new inventory to merit sales beyond our state but we must reserve our new inventory for our local customers. Hopefully, this situation improves at some point and I apologize for not being able to intervene prior to your test drive. Again, thank you for stopping by. I wish your experience with us had been under better circumstances. -Kyle H., General Sales Manager

October 07, 2022

Cook County Ford as usual did an awesome job. Chuck,Wes and Zach and all the service technicians went above and beyond this week to help us. More

by F-250 Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Cook County Ford Inc responded

We think our Service Department is the best around because of comments like this! Our guys go above and beyond to get our customers back on the road and back to their daily routines! We’re glad they were able to help and hope to see you guys again soon enough. -Kyle H., General Sales Manager

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