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Cook County Ford Inc

Adel, GA

4.9
300 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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1000 S Hutchinson Ave

Adel, GA

31620

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Showing 300 reviews

November 07, 2022

It was a pleasure doing business with Cook County Ford in Adel, Georgia. Thank you, Kay E. Rowell. More

by kayellenrowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Nov 10, 2022 -

Cook County Ford Inc responded

Thank you for your business, Mrs. Kay! We appreciate you for making the trip up to see us and hope that we've earned your trust for the next vehicle purchase too! -Kyle H., General Sales Manager

November 05, 2022

We were traveling through GA from TN and have been looking for a new vehicle! We noticed Cook County Ford was not too far off the interstate so we decided to visit! Dexter was very helpful and after More

by Jkmskm3
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kyle Hand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Cook County Ford Inc responded

I meant every word that I said in our short conversation Saturday. I am truly sorry that we do not have the new inventory to merit sales beyond our state but we must reserve our new inventory for our local customers. Hopefully, this situation improves at some point and I apologize for not being able to intervene prior to your test drive. Again, thank you for stopping by. I wish your experience with us had been under better circumstances. -Kyle H., General Sales Manager

October 07, 2022

Cook County Ford as usual did an awesome job. Chuck,Wes and Zach and all the service technicians went above and beyond this week to help us. More

by F-250 Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Cook County Ford Inc responded

We think our Service Department is the best around because of comments like this! Our guys go above and beyond to get our customers back on the road and back to their daily routines! We’re glad they were able to help and hope to see you guys again soon enough. -Kyle H., General Sales Manager

October 05, 2022

Incredible buying experience! Ease of doing business and hassle free is exactly why I have purchased my fourth vehicle from Cook Co Ford. Also the service after the sale is incr More

by KWATSON1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Cook County Ford Inc responded

Four vehicles, wow! Thank you for trusting us over and over again, Keith! We understand the importance of our relationship after the sale so we’re proud that you shared your experience! Let us know when you’re ready for number five!! -Kyle H., General Sales Manager

October 05, 2022

The entire team I met was helpful and courteous. Brandon walked me thru all of the vehicles options and helped me program it. Trevor had all documents prepared and ready to sign. Great experience. More

by DENAMANNINGANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Cook County Ford Inc responded

Dena, thank you for choosing us to help you with your new vehicle! We appreciate your support! Please let us know when you need us again! -Kyle H., General Sales Manager

September 30, 2022

Never disappointed at Cook Co Ford. Best in So. Georgia in sales and service. Great place to do business. More

by dickerson835
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Cook County Ford Inc responded

Thank you for your support! We appreciate the kind words about our dealership too! Please come see us again soon! -Kyle H., General Sales Manager

September 27, 2022

Professional staff! Easy paperwork and quick purchase! Highly recommend this dealership to others! Thank you so much More

by AUDREA.BRIGHTWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Sep 29, 2022 -

Cook County Ford Inc responded

Thank you for sharing your experience with us, Audrea! We appreciate you for getting your Tahoe from us and we look forward to helping you again in the future! -Kyle H., General Sales Manager

September 18, 2022

Offered a lonaner vehicle worked me in even though I didn’t have an appointment. Had part ordered and put on the following business day. More

by bannisterjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Cook County Ford Inc responded

Thank you for sharing! We appreciate your business and look forward to helping you again soon! -Kyle H., General Sales Manager

August 12, 2022

Kind and professional employees, nice waiting area, very knowledgeable and helpful mechanics. It was a very pleasurable experience I wouldnt use any other dealership for buying or servicing a ford vehicle. More

by Alex Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Cook County Ford Inc responded

We appreciate you for telling everyone about your experience with us, Alex! We are here for you so let us know when you need a hand again! -Kyle H., General Sales Manager

August 11, 2022

Quick efficient service thank you thank you and thank you again and again and thank you More

by Tweetybirdj37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Cook County Ford Inc responded

Thank you very much! We appreciate you for sharing your experience with us and look forward to helping you again soon! -Kyle H., General Sales Manager

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