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Cook County Ford Inc

Adel, GA

4.9
317 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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1000 S Hutchinson Ave

Adel, GA

31620

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Showing 317 reviews

June 12, 2023

They got me in and out very quick, and did a great job on my service ! Great Service, Great Attitude, Great People, Great Experience. More

by RCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
Jun 12, 2023 -

Cook County Ford Inc responded

Thanks again, Randy! We appreciate your business and for taking the time to share with us! Come back soon! -Kyle H., General Sales Manager

May 31, 2023

Worked around my schedule and performed what services I needed in a timely manner. Greatly appreciated. More

by MIKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Cook County Ford Inc responded

Thank you for sharing, Mikel! It doesn’t always work out where our schedules correspond but we are grateful that it did for you this time! Let us know when you need us again! -Kyle H., General Sales Manager

May 14, 2023

Oil change was quick thanks guys for your hard work. Waiting room was nice and peaceful More

by jmcmillan524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Cook County Ford Inc responded

Thank you for servicing your vehicle with us! We hope that you'll come back again soon! -Kyle H., General Sales Manager

May 03, 2023

Cook County Ford makes buying a vehicle an easy and enjoyable experience. I have purchased three from them in the last four years and each time the service was great. More

by MIKEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Cook County Ford Inc responded

Hey, Mikel. Thank you for your continued business! We appreciate every single purchase and are super excited to hear from you! Please let Brandon know when you need us again! -Kyle H., General Sales Manager

April 27, 2023

The Service is next to none. Not only are they excellent service people they have become friends and acquaintances. These people go out of their way to help me with purchases and More

by KENNETT.BRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Only reason for 4 stars is you don’t offer military discount. Over all good experience. More

by lifechange8792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Cook County Ford Inc responded

Thank you for your service to our country! We would love to offer a variety of discounts and we will take your recommendation into consideration for the future. We appreciate the feedback. -Kyle H., General Sales Manager

March 10, 2023

They’ve always treated us fairly. Today was great - finished the last couple additions from new truck purchase! Looks so Beautiful! More

by PJSGADOGS21
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Cook County Ford Inc responded

Thank you for sharing with us! We agree, the truck does look even more beautiful now that it's finished! We appreciate you guys, enjoy it! -Kyle H., General Sales Manager

Mar 14, 2023 -

PJSGADOGS21 responded

Thanks Kyle, we really do love it - even had to buy gas this morning! My pleasure! Really appreciate the great service Cook Ford has always given us through the years! We will definitely be back! ❤️👏😁👍🇺🇸💙

February 21, 2023

Everyone was so friendly and helpful. Great service and great staff! The whole process was a pleasure! Can't thank them enough for going above and beyond. More

by scarlettkemp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Cook County Ford Inc responded

Thank you for the kind words, Scarlett! We appreciate you for doing business with us! We look forward to helping you again soon! -Kyle H., General Sales Manager

February 11, 2023

The staff is courteous and knowledgeable. The service department is excellent and provides exceptional service. More

by tstamsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Feb 11, 2023 -

Cook County Ford Inc responded

Thank you for reviewing our place! We are proud of our excellent staff too! Please let us know when you need us again! -Kyle H., General Sales Manager

February 10, 2023

i was well please with the service I received I love the pickup and delivery service and it was free More

by PAUL.WITHERSPOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Cook County Ford Inc responded

We appreciate you, Mr. Paul! We enjoy making things easy! Please let us know when you are ready for us again! -Kyle H., General Sales Manager

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