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Cook County Ford Inc
Adel, GA
300 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 300 reviews
September 18, 2023
Cook County Ford is The Best! ! Top Notch Service.......Always!! Excellent Customer Service Every Time!! ! Top Notch Service.......Always!! Excellent Customer Service Every Time!! More
by 10cann
Verified CustomerEmployees Worked With
September 02, 2023
Requested and received service within next day. Both pick up and delivery prompt. Always expect and receive great job from Cook Co Ford. Both pick up and delivery prompt. Always expect and receive great job from Cook Co Ford. More
by bennettvl
August 14, 2023
Truck is running good. Took them less then a week. Quick turnaround! Replaced the Engine. Took them less then a week. Quick turnaround! Replaced the Engine. More
by kameron.lamp
Employees Worked With
August 10, 2023
It gives me comfort to know these people will take good care of me and my vehicle. care of me and my vehicle. More
by Gail
July 24, 2023
Cook county Ford service is awesome! Always easy to make an appointment and quick service. The team there is great to work with and doesn’t force unnecessary service or products on you Always easy to make an appointment and quick service. The team there is great to work with and doesn’t force unnecessary service or products on you like some other places. More
by themason_5
Employees Worked With
July 21, 2023
Greatest place to buy a vehicle and for repairs. Staff from the top down is fabulous!! Staff from the top down is fabulous!! More
by RHANBACK
Employees Worked With
July 20, 2023
Great Job as always, All persons involed is the oil change tire rotation gave excellent service. change tire rotation gave excellent service. More
by longsc1
July 08, 2023
Always helpful and are willing to work with you and listen to your concerns. That’s why we purchase our vehicles at Cook County Ford. listen to your concerns. That’s why we purchase our vehicles at Cook County Ford. More
by ROSSNEW
July 07, 2023
Do not give this dealer any of your business. My boyfriend gave a bad review for recall work on our 2015 Fusion, where they list a part on our doir and in retaliation, they canceled a part that w My boyfriend gave a bad review for recall work on our 2015 Fusion, where they list a part on our doir and in retaliation, they canceled a part that was on order for my Taurus for warranty work. This warranty is now expired, and I am screwed to get it fixed. They do not care about their paying service customers. All they want is you to kiss their xxx when you buy a vehicle. This dealership has gone down hill since the son took over management. This was such a childish thing to do just because Ford Corp came down on the them about the review. I didn't do tge review, my boyfriend did. My Taurus is in my name only. This is hiw unprofessional they are. My boyfriend received an email from the GM that was addressed to me and said we were not welcome on their lot anymore. We were told by Wes that my camera part was canceled because of the review my boyfriend did. Again, I did not do it, and my Taurus is in my name only. Don't waste your time or money at this dealership. We were loyal customers for 10 years and you see how they treated us. More
by catgirlskid
Employees Worked With
June 30, 2023
I've bought at least 5 cars from this dealership and I have never been disappointed. There service department is very dependable and even if it does cost me a little more I trust them to service my vehicl have never been disappointed. There service department is very dependable and even if it does cost me a little more I trust them to service my vehicles more than anyone else. More
by biedermann218
