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Cook County Ford Inc
Adel, GA
300 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 300 reviews
December 13, 2023
Nice employees. Treats you like family. I would recommend them to anyone who is looking for a new vehicle. Treats you like family. I would recommend them to anyone who is looking for a new vehicle. More
by lisacook1611
Verified CustomerEmployees Worked With
December 11, 2023
Cook County Ford Always has top-notch service, one of the main reasons I shop there,give those guys a raise!!! main reasons I shop there,give those guys a raise!!! More
by lloydcarter
Employees Worked With
November 25, 2023
They took me in with out knowing me I would highly recommend this dealership they treat you like family. I did not buy my truck from Cook County Ford but they have my business from here on. recommend this dealership they treat you like family. I did not buy my truck from Cook County Ford but they have my business from here on. More
by JONESRON20
November 18, 2023
Great customer service. The service department has a nice waiting area and complementary coffee to enjoy during the service. Friendly staff greeted me several times. The service department has a nice waiting area and complementary coffee to enjoy during the service. Friendly staff greeted me several times. More
by jabarber1995
November 15, 2023
Always top-notch service 2nd to None. Wess and the rest of the staff are so attentive to all my needs with my vehicle. Wess and the rest of the staff are so attentive to all my needs with my vehicle. More
by lloydcarter
Employees Worked With
November 12, 2023
Good experience as always, professional and no negotiation required. I have purchased several vehicles from Cook County Ford, one reason is the service department. Tha other is customer care negotiation required. I have purchased several vehicles from Cook County Ford, one reason is the service department. Tha other is customer care More
by PARMEDICDP
Employees Worked With
Other Employees :
Randy Kendrick
November 02, 2023
Cook County Ford is so easy to work with, and their service department is fantastic. They have fixed a handful of recalls on my 22 Lightning quickly and had the truck back the same day. They even vacuu service department is fantastic. They have fixed a handful of recalls on my 22 Lightning quickly and had the truck back the same day. They even vacuumed out the inside! I’ve now bought a 2nd car from them and they will be my dealer for life. Keep up the great work! More
by seth78
October 27, 2023
Great customer service! Promptly returned phone calls, had everything set up so all we had to do was sign and drive. Promptly returned phone calls, had everything set up so all we had to do was sign and drive. More
by the_firemann
October 20, 2023
Fantastic customer service, easy to work with, super responsive! We will definitely be referring our friends! Well worth the drive! responsive! We will definitely be referring our friends! Well worth the drive! More
by the_firemann
September 25, 2023
Every thing was very good and the service was excellent. I will not go anywhere else. I will not go anywhere else. More
by SFIVEASH
