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Cook County Ford Inc

Adel, GA

4.9
302 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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1000 S Hutchinson Ave

Adel, GA

31620

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Showing 302 reviews

June 01, 2019

Great Service Department I have always had my service done there with all four of our vehicles. My truck has over 250K miles! I realized just how good I have it there when I r More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Cook County Ford Inc responded

Thanks for sharing this with us! We feel that our Service Department is second to none and are glad to hear that you trust our staff! We are always glad to help and thankful for your loyalty on all four vehicles! -Kyle H., General Sales Manager

May 22, 2019

Pleasant experience Nice and friendly staff. Loved the bottom line price. I got the car I have always wanted. If I ever decide to buy again, Cook County Ford will be my g More

by Lea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Jun 03, 2019 -

Cook County Ford Inc responded

Thank you, Lea. We are excited to hear about your recent experience and are so glad to be your new go-to place! -Kyle H., General Sales Manager

May 14, 2019

Problems with 2009 F-150 Lariat Wes and Chuck are consummate professionals. They are very good at what they do and instill confidence in the customer about what is required to get t More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Cook County Ford Inc responded

First off, you are certainly not a pest. Thank you for your patience and understanding. We are excited about your outcome too! Thanks again for trusting our Service Dept! We’re looking forward to helping out again soon! -Kyle H., General Sales Manager

May 13, 2019

Kind, Curtious, Professional, Friendly These people at Cook County Ford are very Friendly and Professional, they stuck to their word on was was agreed upon, the visit was very pleasing, the More

by Ellavillega1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
May 15, 2019 -

Cook County Ford Inc responded

We are glad that you made the trip down to see us! We appreciate your business and recommendation. We hope it was enough to get you to come back down to visit with us again next time too? -Kyle H., General Sales Manager

May 09, 2019

good People , Great service I gave the five star because the service s great and you don't get pushed into something you don't want. The crew also went above and beyond working o More

by Joanie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Mullins
May 09, 2019 -

Cook County Ford Inc responded

Thank you for the recommendation! We are glad that everything worked out for you and look forward to helping you again next time too! -Kyle H., General Sales Manager

May 09, 2019

Great Experience This is my second Ford purchased from Cookford. This time my husband was unable to accompany me so I did my research online first then talked with Joh More

by gbmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
May 15, 2019 -

Cook County Ford Inc responded

This was great news! We love "easy, simple, and fun" too! We're glad you enjoyed your experience and know you're also going to love your new Explorer. -Kyle H,. General Sales Manager

May 09, 2019

Great car buying experience Great sales experience. Everyone was very helpful and patient while we decided what we were looking for. Kyle was very knowledgeable and Mr Johnny we More

by dwl9296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
May 09, 2019 -

Cook County Ford Inc responded

Thank you for sharing your experience with us! No one's perfect but we try our very best! Thanks again for trusting us with your new vehicle purchase! We look forward to helping you again soon! -Kyle H., General Sales Manager

May 07, 2019

Very friendly sales group Everyone is easy to talk to if you need answers they have them. Plenty vehicals to look at. No matter what your looking for. Even if your just dreamin More

by Jet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
May 09, 2019 -

Cook County Ford Inc responded

You are very right, "Dreams do come true!" Thank you again for coming to see us time and time again! We appreciate you guys! -Kyle H., General Sales Manager

May 07, 2019

Excellence! Chuck and Wes have been nothing but exceptional in their service! They are patient with me when I have requests or questions concerning my vehicle. Th More

by khsurrency
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Cook County Ford Inc responded

Thank you for coming to see us! We are proud of our service department and love it when someone brags on them! Thanks again -Kyle H., General Sales Manager

May 02, 2019

First F150 purchase Best car buying experience I’ve ever had. In a world of constant battles it was nice to not have to haggle and negotiate with a sales person about how More

by Dmend5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Williams
May 09, 2019 -

Cook County Ford Inc responded

We appreciate you for sharing your experience with us! Thanks again for coming in to see Trent! It was our pleasure helping you! -Kyle H., General Sales Manager

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