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Cook County Ford Inc
Adel, GA
317 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 317 reviews
February 10, 2021
We are always pleased with the great customer service whenever we come in for an oil change or service since buying our 2014 Escape at Cook County Ford in Adel GA. whenever we come in for an oil change or service since buying our 2014 Escape at Cook County Ford in Adel GA. More
by J_BOLDUC
Verified CustomerEmployees Worked With
Chuck Warren, Wes Warren
February 04, 2021
Painless buying experience. Friendly customer service. Not pushy at all. I was in and out fairly quick with exception of waiting on credit approval it was a fast process. The whole store was friendly and Not pushy at all. I was in and out fairly quick with exception of waiting on credit approval it was a fast process. The whole store was friendly and helpful and they never tried to sell me something I didn’t want. I felt in control of the car buying process. Thumbs up from this customer. More
by jluke515
January 25, 2021
From day one over five years ago, cook county ford delivers the best service possible. Friendly and fair and always striving to exceed expectations. Definitely worth a visit, you will be happy delivers the best service possible. Friendly and fair and always striving to exceed expectations. Definitely worth a visit, you will be happy More
by stevepope24
Employees Worked With
Other Employees :
Brandon Southerland
January 21, 2021
Love the smooth process and friendly staff & service. Went just to “window shop “ and left driving my brand new dream ride. Thank you for treating me like a friend not just a business transaction. Went just to “window shop “ and left driving my brand new dream ride. Thank you for treating me like a friend not just a business transaction. More
by AMYIEM
January 14, 2021
Great customer service. Very upfront, helpful and will get you into the car you want. Very friendly group of personnel! They we not aggressive at all! get you into the car you want. Very friendly group of personnel! They we not aggressive at all! More
by MHOLDER06
December 02, 2020
Excellent buying experience. Brandon and Trent worked together to help my wife and I find the right truck. Kyle was very professional during the financing process. An A+ experience all around. together to help my wife and I find the right truck. Kyle was very professional during the financing process. An A+ experience all around. More
by newlifebcpastor
Employees Worked With
Other Employees :
Trent Williams
November 29, 2020
I brought my truck there for a oil change and dropped it off the team changed my oil and done a good job they were nice and friendly off the team changed my oil and done a good job they were nice and friendly More
by wwd1959
November 27, 2020
Great team of sales and financing. However, the shop mounted my brush guard so close to the bumper that you can not get your hand under the hood to open it. I rigged up a cord toward the passenger side mounted my brush guard so close to the bumper that you can not get your hand under the hood to open it. I rigged up a cord toward the passenger side, underneath the hood with just enough clearance that you can reach it and pull the cord to unlatch the hood as needed. Over all a very pleasant place to buy a vehicle. More
by CHUKNKAY
November 25, 2020
Great Team Work at Cook County Ford Adel. They are one of the best new and used dealers we have ever traded with, best prices on new autos and best trade values every time. They work hard to make your buying the best new and used dealers we have ever traded with, best prices on new autos and best trade values every time. They work hard to make your buying experience a great one. More
by frankiebell
November 21, 2020
I have always had excellent service when it came to having my oil changed and even having new tires put on. Everyone has always been friendly and polite. having my oil changed and even having new tires put on. Everyone has always been friendly and polite. More
by T_BOLDUC
