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Cook County Ford Inc

Adel, GA

Overview
Employees
Reviews
Vehicles
4.9
317 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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1000 S Hutchinson Ave

Adel, GA

31620

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Showing 317 reviews

April 19, 2021

Wes was very helpful. I got right in when my appointment was scheduled and didn’t take them long to service car and wash it More

by garnkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Cook County Ford Inc responded

We are glad that the plan came together flawlessly! We are new to the appointment game but I feel like Wes is doing a fine job managing our customer's schedules! Thanks for sharing! Come see us again! -Kyle H., General Sales Manager

April 04, 2021

Chuck and Wes have the Service Dept perfect. Flip a coin and move one over to sales Chuck and Wes have the Service Dept perfect. Flip a coin and move one over to sales More

by LITTLERIVERHUNTING
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Cook County Ford Inc responded

We are truly blessed to have the Warren boys manning the helm at our Service Department! They are a key asset to our business and comments like this one do not go unnoticed! Thanks for recommending them for sales too! We really do appreciate it! -Kyle H., General Sales Manager

March 29, 2021

My third purchase from Cook county Ford was as good an experience as my first I will continue to shop at CCF and highly recommend it More

by touchtonjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Williams
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Mar 31, 2021 -

Cook County Ford Inc responded

We appreciate your review, John! Thank you for all three purchases! We hope that you will continue to do business with us for many years to come! Thanks again! -Kyle H., General Sales Manager

March 29, 2021

Great Experience. I enjoyed working everyone at Cook County Ford. Very professional and friendly. I would recommend Cook County Ford to my friends and family. More

by cdaughtrey82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2021 -

Cook County Ford Inc responded

Thank you for your business and the recommendation! We promise to treat your family and friends to the same professional, friendly environment when they come to visit us as well! Let us know when you need anything again! -Kyle H., General Sales Manager

March 29, 2021

The staff is great. Knowledgeable and helpful. Very smooth transaction. Wish I could have received a better trade in price but was satisfied with sale price of new vehicle. More

by dudleytaylor64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2021 -

Cook County Ford Inc responded

Thank you for trusting us with your business! We do not take you for granted and our very thankful that you came to see us! -Kyle H., General Sales Manager

March 25, 2021

It is always a pleasure to work with Wes in the automotive department. He is thorough when explaining the issues with my car. Very polite. More

by LOUPEACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2021 -

Cook County Ford Inc responded

Thank you for taking the time to brag on Wes a little bit! We know that manners and a good personality come from his early childhood so we have to give the credit to his Mama! Shout out to Mrs. Pam for this one! Thank you again for your business, Ms. Louise! -Kyle H., General Sales Manager

March 22, 2021

Randy have always been our number one salesman. He does everything in his power to accommodate us. Once I asked for donuts he sent out for them. My HAT off to Randy always. More

by m.shepard0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
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Mar 22, 2021 -

Cook County Ford Inc responded

Thank you, Shep! What a compliment! Randy is known as "The man with the hat" so this review is beyond perfect! Thanks again! -Kyle H., General Sales Manager

Mar 22, 2021 -

m.shepard0 responded

Your are welcome but this is Mary. The wife. Shep had nothing to do with this deal. He was not even there. Just saying. Mary Shepard.

Mar 22, 2021 -

Cook County Ford Inc responded

You're absolutely right, Mrs. Mary! I am so sorry for my mistake! Please forgive me! Thank you for your business! Please come see us again soon so that I can apologize in person too! -Kyle H., General Sales Manager

March 22, 2021

Everyone has always been excellent! This is the 4th vehicle I have bought here and it could not be easier to buy a vehicle anywhere else. More

by toddallgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2021 -

Cook County Ford Inc responded

Thank you for all of your business over the years, Todd! We appreciate you and your family for coming to see us again! -Kyle H., General Sales Manager

March 01, 2021

My experience with our first service was great , knowledgeable employees and safety first with wiping everything down after the service for our safety with covid going on . More

by roy.fsu94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2021 -

Cook County Ford Inc responded

Thank you for sharing your experience! We hope that this visit was the first of many yet to come! Safe travels! -Kyle H., General Sales Manager

February 25, 2021

Very easy to deal with cook county Ford , no pushy salespeople laid back atmosphere would highly recommend cook county Ford to anyone looking for a vehicle More

by jwdasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2021 -

Cook County Ford Inc responded

Thank you for the recommendation! We are all about the customer's experience! With our place, it's easy to notice the true team effort all the way around! Please come visit us again soon! -Kyle H., General Sales Manager

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