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Cook County Ford Inc
Adel, GA
302 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 302 reviews
March 25, 2021
It is always a pleasure to work with Wes in the automotive department. He is thorough when explaining the issues with my car. Very polite. automotive department. He is thorough when explaining the issues with my car. Very polite. More
by LOUPEACE
Verified CustomerEmployees Worked With
March 22, 2021
Randy have always been our number one salesman. He does everything in his power to accommodate us. Once I asked for donuts he sent out for them. My HAT off to Randy always. everything in his power to accommodate us. Once I asked for donuts he sent out for them. My HAT off to Randy always. More
by m.shepard0
March 22, 2021
Everyone has always been excellent! This is the 4th vehicle I have bought here and it could not be easier to buy a vehicle anywhere else. vehicle I have bought here and it could not be easier to buy a vehicle anywhere else. More
by toddallgood
March 01, 2021
My experience with our first service was great , knowledgeable employees and safety first with wiping everything down after the service for our safety with covid going on . knowledgeable employees and safety first with wiping everything down after the service for our safety with covid going on . More
by roy.fsu94
Employees Worked With
February 25, 2021
Very easy to deal with cook county Ford , no pushy salespeople laid back atmosphere would highly recommend cook county Ford to anyone looking for a vehicle salespeople laid back atmosphere would highly recommend cook county Ford to anyone looking for a vehicle More
by jwdasher
February 10, 2021
We are always pleased with the great customer service whenever we come in for an oil change or service since buying our 2014 Escape at Cook County Ford in Adel GA. whenever we come in for an oil change or service since buying our 2014 Escape at Cook County Ford in Adel GA. More
by J_BOLDUC
Employees Worked With
Chuck Warren, Wes Warren
February 04, 2021
Painless buying experience. Friendly customer service. Not pushy at all. I was in and out fairly quick with exception of waiting on credit approval it was a fast process. The whole store was friendly and Not pushy at all. I was in and out fairly quick with exception of waiting on credit approval it was a fast process. The whole store was friendly and helpful and they never tried to sell me something I didn’t want. I felt in control of the car buying process. Thumbs up from this customer. More
by jluke515
January 25, 2021
From day one over five years ago, cook county ford delivers the best service possible. Friendly and fair and always striving to exceed expectations. Definitely worth a visit, you will be happy delivers the best service possible. Friendly and fair and always striving to exceed expectations. Definitely worth a visit, you will be happy More
by stevepope24
Employees Worked With
Other Employees :
Brandon Southerland
January 21, 2021
Love the smooth process and friendly staff & service. Went just to “window shop “ and left driving my brand new dream ride. Thank you for treating me like a friend not just a business transaction. Went just to “window shop “ and left driving my brand new dream ride. Thank you for treating me like a friend not just a business transaction. More
by AMYIEM
January 14, 2021
Great customer service. Very upfront, helpful and will get you into the car you want. Very friendly group of personnel! They we not aggressive at all! get you into the car you want. Very friendly group of personnel! They we not aggressive at all! More
by MHOLDER06
