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Cook County Ford Inc
Adel, GA
334 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 334 reviews
July 07, 2022
This dealership was very disappointing, because our car was in the shop for 8 months due to a recall part, and they didn't offer us a loaner to drive. The experience was horrible because my daughter was w was in the shop for 8 months due to a recall part, and they didn't offer us a loaner to drive. The experience was horrible because my daughter was without a vehicle, and we had to purchase another vehicle just so she can have something to drive. We purchased this vehicle new through Cook County Ford, and felt like they didn't care. I know other car companies provide loaner cars for their customers to drive, and I feel like Cook County Ford could have done the same. Finally picked car up June 30th, and then they had the nerve to charge us for something else that was fixed on the car. More
by PMTILLMAN
Verified CustomerEmployees Worked With
June 28, 2022
This was a very good experience for me. Kirk, Kyle, Trevor, and the group at Cook County Ford are tops in the business. I would encourage anyone who has an auto need, do yourself a favor Kirk, Kyle, Trevor, and the group at Cook County Ford are tops in the business. I would encourage anyone who has an auto need, do yourself a favor and visit Cook County Ford More
by KHarvey2
June 27, 2022
Friendly bunch of people Wes in the service department has always been the best with great service has always been the best with great service More
by SOUTHERJD
June 17, 2022
Excellent service department. Always friendly and timely. Great customer service. Chuck and Wes are alway willing to go above the call of duty. Always friendly and timely. Great customer service. Chuck and Wes are alway willing to go above the call of duty. More
by CARTER7
Employees Worked With
June 17, 2022
All around good experience good people all went as expected no unwanted surprises and a nice waiting area to sit in while work was being done expected no unwanted surprises and a nice waiting area to sit in while work was being done More
by robertmcdonald22
June 16, 2022
Buy all my vehicles there. Friendly people and service is great. That’s all folks!! Friendly people and service is great. That’s all folks!! More
by judygriffis
June 16, 2022
Always enjoy doing business with Cook County Ford. Everybody is so friendly and helpful. thanks Everybody is so friendly and helpful. thanks More
by JBIRD1870
June 13, 2022
Nicest place to deal with! Friendly staff! I came in at the last minute and they still managed to take care of my car! Friendly staff! I came in at the last minute and they still managed to take care of my car! More
by CASEYMURPHY14
Employees Worked With
June 10, 2022
you can count on Chuck and Wes in the service department. Greg and Brandon and the team will take care of you. Best Ford Dealer in the South East! Greg and Brandon and the team will take care of you. Best Ford Dealer in the South East! More
by BRIANRAYFIELD
Employees Worked With
Other Employees :
Randy Kendrick, Trent Williams
June 02, 2022
Great experience with Brandon the salesman and an awesome conversation, I highly recommend this dealership and will so to my family and friends.🙂 conversation, I highly recommend this dealership and will so to my family and friends.🙂 More
by RACHELSULLIVAN1
