Cook Automotive - Aberdeen
Aberdeen, MD
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Adam, steve and Sam made buying our first truck a great experience! Was very friendly. Would definitely purchase from again! Great price and the perfect truck! experience! Was very friendly. Would definitely purchase from again! Great price and the perfect truck! More
Salesman was nice then it all went down hill. Went to buy a reliable affordable car for my son. Found one he liked and the internet price was $11,700.00 which was a very good price for the vehicle Went to buy a reliable affordable car for my son. Found one he liked and the internet price was $11,700.00 which was a very good price for the vehicle. Did not ask for anything off that price. When he came back with the final on the road price it was over $14K. They included a reconditioning fee of $1,495.00 plus other charges that had nothing to do with taxes, tags and title. I couldn't get out of there fast enough. What a joke of a dealership, My advise is do not waste your time at this bogus dealership. There are too many good ones. More
Excellent service Howard was fantastic! Very helpful and honest. I would recommend them to anyone needing a new or used car. I bought two from them and will buy from th Howard was fantastic! Very helpful and honest. I would recommend them to anyone needing a new or used car. I bought two from them and will buy from them again. More
Best service at an auto dealer that I have ever experienced. I purchased a used vehicle at Cook Volkswagen had 2 major issues that needed to be serviced. Took the car to Cook Dodge and they provided the best ser I purchased a used vehicle at Cook Volkswagen had 2 major issues that needed to be serviced. Took the car to Cook Dodge and they provided the best service that I have ever experienced. Kept in contact with me during the entire process. Gave me a loaner car to get back and forth to work. Al and his entire service department should be commended for doing excellent work. More
Excellent Customer Service from everyone. Loved the service. I gave the rating because the customer service was very excellent and everyone was very friendly, helpful, and very courteous. I would recommend them I gave the rating because the customer service was very excellent and everyone was very friendly, helpful, and very courteous. I would recommend them to anyone because they go above and beyond to help people and fix people cars and I appreciated everything they have helped me with and they fixed my car in a timely manner. Really love the service and the people. Everyone there should get a bonus for being so nice and very helpful. More
BEST Dealership I’ve been to Really great dealership. I get amazing customer service every time I am there! The workers are so helpful and work to get me the most bang for the buc Really great dealership. I get amazing customer service every time I am there! The workers are so helpful and work to get me the most bang for the buck! Highly suggest this dealership to everyone!! More
Maintenance service Every service visit has always been a good one. I'm always greeted when I arrive and my car is always ready at a reasonable time. I appreciate update Every service visit has always been a good one. I'm always greeted when I arrive and my car is always ready at a reasonable time. I appreciate updates during and after my visitor. I have not had any issues and been getting my car serviced at Cook for years and will continue. More
Should receive 2 sets of keys Purchased a 2018 Nissan from them and only received 1 key and key fob. The manager refused to get me another. I had to go to a Nissan dealer to get th Purchased a 2018 Nissan from them and only received 1 key and key fob. The manager refused to get me another. I had to go to a Nissan dealer to get them costing over $200. More
Great dealership to buy your vehicle. Convenient, fast, courteous service. 5* dealership First ram truck I have owned. great buying experience and service experience. Highly recommend Convenient, fast, courteous service. 5* dealership First ram truck I have owned. great buying experience and service experience. Highly recommend you give them a look before going elsewhere. More
Durango SRT purchase I found a truck I have been looking for at this dealership. After some negotiation over the phone and via email we came to a good agreement for my tr I found a truck I have been looking for at this dealership. After some negotiation over the phone and via email we came to a good agreement for my trade and the new Durango SRT I was intending on purchasing. They honnered every aspect of of our agreement over the phone when I arrived and I was out of the dealership with my new vehicle Whithin a hour. My salesman Amada was fantastic along with the general manager John Lewis More