Conyers Nissan

I recently purchased an 09 Frontier, the salesman was really great when i got to the dealership, it was quick to find the one I liked and I was in and out of finance in less than 30-40 mintues. The whole really great when i got to the dealership, it was quick to find the one I liked and I was in and out of finance in less than 30-40 mintues. The whole process was quick and painless, and an overall great experience. I would return here to buy a car. More

After looking on the Internet and trying to shop online After looking on the Internet and trying to shop online and getting fed one sales line after another,Jake sent us an email that was easy to read with After looking on the Internet and trying to shop online and getting fed one sales line after another,Jake sent us an email that was easy to read with no gimmicks. I had a great experience at this dealership. The staff was very nice. Jake was professional and knowledgable. We looked at a few differant cars. We ended up with a 2009 Nissan Altima.Jake let us know that they were offering 0% on Altimas. We got a great deal and a low payment. Susan Zill did our paper work. It was quick and easy.I would recomend this dealership to anyone. More

Wow- I sure wish I had investigated this dealership before ever calling them! Their reputation clearly preceeds them on the Internet & it is AWFUL! ... My husband and I have been looking for a particul before ever calling them! Their reputation clearly preceeds them on the Internet & it is AWFUL! ... My husband and I have been looking for a particular vehicle and doing a lot of research and pricing comparison. We knew exactly what we wanted & what we wanted to pay. We found a fantastic deal on this vehicle as an "Internet Special" at Conyers Nissan. We decided that if the vehicle was still available that day, we were going to drive the hour to Conyers to purchase it after work. So, my husband called, and the vehicle had miraculously made it through the weekend at this great price & it was still available, so we made an appointment for 7pm to meet with Ernold (yeah, spelled with an E, but not sure if this is the exact spelling). Ernold told my husband (in retrospect, curiously) that he would call if the vehicle sold. My husband joked that it better not sell before we got there, good-naturedly but firmly. So, after a full day of work and a LONG drive in Atlanta rush hour traffic, we finally got to Conyers Nissan. Outside was a SWARM of used car salesman literally blocking the front door. We walked up and asked for Ernold, and some other man said "Oh, he's out on a test drive and I'll be helping you. He said you wanted to drive the Jeep Liberty." We said no, we were not there for the Liberty, we were there for the Xterra, and handed him the printout from their ad. He fidgeted and said "I donlt know why he said you wanted to drive the Liberty".... Looking back, I see this all as clearly the build up to the bait and switch. So he has us come and wait inside. He comes back and says Ernold is out on a test drive in THE VERY VEHICLE we had driven an hour to come purchase. We waited another 10 minutes and I told my husband I wanted to walk the lot. Out front, interestingly, were some people who had just test driven a red Xterra...But the one we wanted was charcoal & it was not on the lot. Were those people bait & switch victims too? We waited outside and walked the lot. Only one car drove in and it was an Acura crossover. Then the salesman came back and said that the Xterra was SOLD. Now, how did this vehicle get sold when it never came back to the dealership? And how did it get sold when we never saw Ernold OR the SUV OR the purchasers? But, of course, the used car salesman had a printout of other vehicles for us to look at... NOT the great deal they internet advertised, since that car was clearly not on the lot, but others, including an Xterra that was 1 year older than the one in the ad and which had 5k more miles but was selling for the SAME PRICE.... Hmmmm. I told the salesman that I was NOT happy about wasting my time driving an HOUR to see this vehicle that I had an appointment for but was unavailable! He could see I was pissed & didn't even dare start on the page of crappy priced cars he wanted to "switch" with... And the "bait car" is still listed on a national auto trading website AND on their conyersnissan.com website!!!!!.... In short, I would not give them a penny of my money for even the "greatest" deal- they are unscrupulous. I work as a senior manager in the retail industry, and we all want to "make the sale", but NEVER at the expense of being decent and honest. These people are rotten. I had to waste my time (and gas- an hour there, an hour home- seething all the way) but YOU DON'T need to.... SAVE YOURSELF THE HASSEL AND SUPPORT BUSINESSES WHO PRACTICE FAIRLY AND ETHICALLY! I hope I can save you the frustration of being ripped off in any capacity. Stay away from Conyers Nissan!!!! More

I had my car in the services department about 3 months ago for a recall. My husband and I dropped the car off at 9:00 that morning. We were told that the car would be ready by noon. We arrived back aro ago for a recall. My husband and I dropped the car off at 9:00 that morning. We were told that the car would be ready by noon. We arrived back around 3:00 p.m. to pick the car up and no one could find the car. We stood in the service area at least an hour and half waiting for them to locate the car. The service man that wrote the ticket up had gone to lunch and they swore to me that no one else could check us out. A young lady in the service department got in the van and rode around the parking lot trying to find my car and never found it. She then proceeded to call the service guy on the phone while he was still at lunch. After me complaining, they finally found my car. We were not offered anything for our wasted time (no coupon for a free or discounted oil change or anything). They just acted like this was the way they do business everyday. #2 complaint - I had my car towed to the dealership yesterday around 11:30 a.m. First of all I called the service department, told them what my problem was and informed them that the wrecker would be bringing the car. The service guy got all the information from me (VIN number, name, etc.) He promised to call me when they found out what was wrong with it. I left my home phone number but realized that we would be away from home and called back and gave my husband's cell number as a contact number. At 3:00 p.m. my husband got a call from them saying that they could not find my car and the wrecker had not dropped it off there. I know that this could not have been true because someone had to sign for it. My husband got 5 calls from different people at the service department regarding my car. The last call came at about 3:15 saying that they had found it, ran a diagnostic, and I needed 4 spark plugs at a cost of $250. Needless to say, they also came up with another $3000 worth of work that needed to be done. My husband bought plugs, paid for the diagnostic and refused to have the other work done. I will never take my car back there for any service whatsoever. They are a rip off. More

My wife took her new Maxima in for the routine 30,000 mile service. I called to check on the vehicle and found that the service department had the cost up to $800. Apparently they routinely add a bunch mile service. I called to check on the vehicle and found that the service department had the cost up to $800. Apparently they routinely add a bunch of "dealer recommended" items to the factory maintenance schedule; about $400 worth. We were not asked if we wanted these added to the factory-recommended maintenance schedule. They were just added. These items are not on the factory maintenance schedule and appear to add a great deal to the A.D.P.M. (Additional Dealer Profit Margin). The next closest Nissan Dealer charges a flat rate of $395.00 for the factory service. I would not use them for any maintenance if at all possible. Their approach is unethical at best and dishonest at worst. How many people a day do they do this to and how many people fall for it and pay hundreds extra for unneeded service? Better to use a dealer who gives you a flat-rate for the service, does the required service without padding and has an ethical approach to customers. More