Conyers Nissan

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! First, their advertisement on AutoScoop was a lie (Carl and Pat), I was lied to repeatedly and taken advantage of (Ace). They refused to give me the promis their advertisement on AutoScoop was a lie (Carl and Pat), I was lied to repeatedly and taken advantage of (Ace). They refused to give me the promised military discount. They will run your credit excessively even if you tell them not to. They will lie (Jerry) about the deal and triple team you, especially if you are a woman, in the military or have credit challenges. After two visits, and 12 hours of harassment, lies, shell games and constant in your face... I signed. By the way my trade is still not paid off and it has been almost 30 days. Do not make the same mistake, They do not honor what they promise. STAY AWAY WOMEN AND SERVICE MEMBERS!!! The bottom line is: 1-I was lied to about receiving a military discount (I was told that I could not get the 500, even though I am military) 2-the amount I would receive for my trade (the first time I was there I was told 14000 for my trade but later changed it to 11000) 3-the purchase price of the vehicle and invoice price (I was promised the invoice price but was lied to about the invoice price) 4-excessive time (this processs took over 12 hours and no matter how much I told them I needed some time they kept coming at me) 5-total disregard to customer service complaints (after my first bad visit there, Ace repeatedly called me to reassure me that they would be straight with me, no more games) No one replied to any of my reply emails (I emailed the owner, sales manager and sales person with my concens) Ace led me to believe that 'they' would make it right. They made it worse. 6-the deal (as if the deal wasn't bad enough, Jerry outright lied to my face about the deal being funded less than 12 hours after the sale. I am approaching 30 days and the deal just recently funded and my trade has not been paid off which is affecting my credit and causing phone calls from my previous lender. 7-Inquiries (the dealership ran my credit repeatedly even after I told them not too; Ace stated that they wanted to get me, the best deal. However I told him that I did not want a car that bad and those inquiries negatively impact me) They should havend stopped when I asked them too (deal or no deal). My first impression was that Conyers Nissan was the worse place for service members to purchase a vehicle but after two weeks of several calls per day from Ace, I went back out there in good faith and ended up making a purchase after 6 hours under pressure.. Do not make the same mistake. More

This was the second Nissan Frontier truck I have leased from this dealership. The price was great, and the service excellent. I was in and out very quickly, which is great. I will definitely come back to t from this dealership. The price was great, and the service excellent. I was in and out very quickly, which is great. I will definitely come back to this dealership and would reccomend to anyone. thank you More

My experience at Conyers Nissan was very pleasant. After searching for a used car online, I contacted the dealership to get more information. The call went to voicemail, and naturally, I assumed no one woul searching for a used car online, I contacted the dealership to get more information. The call went to voicemail, and naturally, I assumed no one would call me back. Salesman BJ Walls called me back less than 30 minutes later, answered some questions for me, and we made an appointment for later that day. BJ was very courteous and friendly on the phone and in person. He worked really hard to get me in a vehicle, although it wasn't the one I initially went to purchase. He had quite a challenge because of my low credit score, but was able to obtain the financing I needed to purchase a much needed vehicle. My only concern was the purchase price. I had not purchased a vehicle in 12 years, so needless to say, I had a case of sticker shock! However, I am very satisfied with my Nissan Versa, and I thank BJ for making this a very easy and painless experience. More

In the past two months, I felt that car dealerships I was dealing with were not sensitive to my needs and could not provided the quickest and most convenient solution to my search for the right vehicle from dealing with were not sensitive to my needs and could not provided the quickest and most convenient solution to my search for the right vehicle from their perspective. But not in this case. Mr. Walls handled my issues as and I am completely satisfied. My father and my sister are repeat customers of yours and now so am I. Mr. Walls ensured that he would do his best to reassure me of the car’s safety, price and warranty, was one of the best in the car industry. This was one less concern for me and I am deeply appreciative of his assistance and support. Mr. Walls stayed in contact with me without being overbearing and he was instrumental in my decision to take the challenge of purchasing a new vehicle instead of a used one. More

The team at Conyers Nissan was nothing short of amazing. I was skeptical about driving 5 hours to purchase a vehicle but it was well worth it. The Pathfinder I purchased was immaculate. The staff complete I was skeptical about driving 5 hours to purchase a vehicle but it was well worth it. The Pathfinder I purchased was immaculate. The staff completed the visit by making good on their offer for the trade value of my truck, as well as all of the finance options. This was the first time in my life that I purchased a vehicle and didn't feel like I had been "taken to the cleaners". Everything was very fair and the staff was courteous and friendly not pushy like most. Then on to the Pathfinder. Nissan has really outdone themselves. I came from a full size crew cab truck and there is literally no comparison. The Pathfinder's V6 has 30+ horsepower over my V8 and gets literally twice the gas mileage. The power is unbelievable. It doesn't matter if you are going 10mph or 80mph, you press the accelerator and this thing moves! The suspension is smooth, but incredibly responsive. It is an absolute joy to drive. There is also plenty of room. When you add power, room for 7, 22+ mpg, and good looks... I can't believe anyone drives anything else. More

I have bought at least nine cars from this dealership, I have always mainly delt with Carl, he is always been professional. I have bought cars here since they were Bill Newton Nissan, Carl has always been a have always mainly delt with Carl, he is always been professional. I have bought cars here since they were Bill Newton Nissan, Carl has always been able to work with whatever challenges to go above and beyond helping my family get into good running cars during the good times as well as the bad. Keep up the good work Carl .......from a Yankee in Ga !! More

The associates that assist me in the purchasing of my truck werevery dedicated appear to have excellent work-ethics. The staff greeting me when pulling into the parking lot and immediately sent Glenn dow truck werevery dedicated appear to have excellent work-ethics. The staff greeting me when pulling into the parking lot and immediately sent Glenn down to assist me although they were having their daily meeting, this did not stop the urgency to assist me. More

My wife and I both drive Nissans and bring them here for service and repairs. The entire staff is very courteous and professional. I never feel like we are being taken advantage of when we leave our cars he service and repairs. The entire staff is very courteous and professional. I never feel like we are being taken advantage of when we leave our cars here. More

Conyers Nissan is the worst of Dealerships I dealt with...4yrs ago I purchased a Pre-Owned (2003 Altima) less than a year the Engine went, I return the Car or Lemon, and was told their is nothing they with...4yrs ago I purchased a Pre-Owned (2003 Altima) less than a year the Engine went, I return the Car or Lemon, and was told their is nothing they can do about it. I spent in the ball park of $4500 to replace the engine, Did I mentioned the worst Dealership from Sales to Service. Lets fast forward, last week I went into the dealership to Tune up the car, Parts cost $700.00 Labor $800.00, Ok so I went ahead and had the job done, Today less than a week later My wife and Kids in the car, car shut off in the Middle of the highway, behind her an Eighteen wheeler, Thank God the driver was able to swerve away... This Dealership Is not concerned with the Safety for their clients, by selling these LEMONS, because that's what they sold me & I will tell you, if you Value the safety of your Family do not purchase Vehicles here its not safe More

Went to this dealership on 05/16/11 after emailing about a specific used 2010 Titan truck listed on their website for over a week. We even indicated that we would be coming on 05/16/11 specifically to look a specific used 2010 Titan truck listed on their website for over a week. We even indicated that we would be coming on 05/16/11 specifically to look at the truck. When we arrived, one of the staff/maintenance workers radioed to have a salesman come to the pre-owned lot as no salesmen were there. We had walked the lot for about 5-7 mins before being approached but weren't able to find the listed truck. When first approached by the salesman and inquiring about any used Titans on the lot, he replied that they didn't have any used ones at all (?) and asked if we had seen the brand new Titan (for $39k) sitting in the lots. We informed him we had test driven 2 other Titans already and were looking for a specific one that was listed on their site for the past 2 weeks (at least) and gave the color and mileage. He THEN decides to take out a folded list from his pocket and search for any Titans (why not do this when we first asked about any used trucks?). He immediately sees the truck we asked about and says he has to check inside to "find out where it is." We wait in the lot for another 5-8 mins....The salesman returns and tells us "Well, the truck has not been sold, but it's not here" and then launches into some explanation about logisitics and chasers taking inventory to other lots and "it might be on demo" and "it's a lot of car lingo" and blah, blah, blah.... HOW do you LOSE a WHOLE TITAN TRUCK? He claimed that he was checking with the used car manager to find out the exact location of the truck. We explained that we had driven from Nashville, so the trip was specifically to purchase this truck. We were prepared to buy outright using our credit union (after a little negotiation on the price) and leave with the truck. The salesman took our name/number and gave us his card with his handwritten cell number and told us he would call us once they found the truck ("We should find out within an hour and we'll call you since I know you came just for this truck"). Two days have passed...still no call or contact whatsoever. We received an email from salesman "Jake" AS WE WERE ON THE LOT asking if we were still interested in the 2010 Titan. We replied that we were interested in the listed truck and to contact us if we could purchase it. Two days later, still no reply. This became a wasted trip and showed the major disregard this dealership has for their customers' time and money. What reputable dealership gives you the runaround like this? If the car isn't sold, why don't you want to sell it? How do you now know where your inventory Trying to get customers in the door on a bait-and-switch is an old trick, but to continue lying when I'm at the lot just to make a bigger sale? Car salesmen must learn that today's customer is not the naive fool that they would prefer...We had done our research, knew what we wanted and knew what we wanted to spend for it. We're still not sure why this happened, but it was a bad experience all around. Cements some old stereotypes about shady car salesmen... More