Conyers Nissan

Sean was nice and friendly. I was kindly disappointed that I didn't get either 1.99 or 2.99 apr. Other than that, everything went great. I was kindly disappointed that I didn't get either 1.99 or 2.99 apr. Other than that, everything went great. More

Excellent customer service with a no rushed feeling. Quick and efficient and didn’t feel pressured. Quick and efficient and didn’t feel pressured. More

I was contacted by Ty at Conyers Nissan. Ty called and stated that Nissan wants my Nissan 2021 Sentra and what will it take to let them buy it off my hands. I asked what is they willing to gi Ty called and stated that Nissan wants my Nissan 2021 Sentra and what will it take to let them buy it off my hands. I asked what is they willing to give. Long story short. Ty told me I will recieve a guaranteed 479 or lesser payment on the car then I was already making. I asked him 3 times is he sure and he continued with certainty. I was told I’ll get 17000 for my car, Lower apr rate and car note. Well when I get arrived at about 12. We spoke they checked the car and things seemed to be good, but while talking to Ty I noticed a lot of inconsistency in how he’s was speaking. I started to bring the conversation up we had and he was changing a lot of things from what we spoke about on the phone. It went from get what ever you want to your car is worth 16000. Im like cool. I proceeded to pic what ever I want on the phone like I was told. No payment down but that’s when the conversation changed. Then it went from that to I only can get a Nissan Sentra. I was upset because at that point I knew I was finessed, but I said ok I’ll take then his boss came in all of sudden and changed my amount to 10000 for my car and stated that I may recieve the car but my carnote will be 600 amount. I was instantly furious because they asked me did I bring money to put down when Ty told me not to bring anything because I won’t needed. I expressed to them how unprofessional that was. I understand your job is to sell but not to lie to people and make them take the day off and became late to my grandmas 97th bday. I expressed to him how he should deal with customers better and be truthful when giving out guarantees to people. Moral of the story it was unprofessional and it need to stop. People have lives to. You should not give deals to people if you cannot actually give real deal without changing from what you actually said. More

Stephon was helpful and very down to earth. I love my pathfinder! This is my second vehicle from this dealership. I love my pathfinder! This is my second vehicle from this dealership. More

I'm not sure whether my sales guy Sean is sincerely incompetent or the general practice at this dealership is to be deceptive. But somehow I was charged for a $4k warranty that I did not agree too. Th incompetent or the general practice at this dealership is to be deceptive. But somehow I was charged for a $4k warranty that I did not agree too. The sticker price of the car also did not include certification as a pre owned vehicle. Overall I would never buy a car from this Nissan again. Customer service was also rude when I brought up the issue. Ohhh and I almost forgot...Sean saved the fact that there was only one car key available after I already bought the car. He then told me I should go to a locksmith to remedy the situation. Lastly he told me I needed to get the emissions on the car checked and that if I sent him the copy he would reimburse me for the charge. Not like I need $20, I just hate being lied to. More

This deals hip was wonderful to work with. When I told them what I was looking for they got onto right away. They also answered all of my many questions about it. The customer service was wo When I told them what I was looking for they got onto right away. They also answered all of my many questions about it. The customer service was wonderful. More

The sales and finance department were very transparent in their pricing and all the options available. The salesperson (Sean Mcqueen) even came in on his day off to meet me and ensure I left with the vehicle their pricing and all the options available. The salesperson (Sean Mcqueen) even came in on his day off to meet me and ensure I left with the vehicle I wanted! More

Very professional and good customer service. Did not have to wait. Got me in and out in a timely manner. Did not have to wait. Got me in and out in a timely manner. More

Salesman Carl made my car experience quick and easy. Thanks and I will work sending more business your way. Thanks and I will work sending more business your way. More

B,J. WALLS WAS VERY PROFESSIONAL AND COURTEOUS WITH ME AND MY BROTHER FROM THE TIME HE WALKED ON THE LOT TO SEE IF WE NEEDED ASSISTANCE, UNTIL WE COMPLETE WALLS WAS VERY PROFESSIONAL AND COURTEOUS WITH ME AND MY BROTHER FROM THE TIME HE WALKED ON THE LOT TO SEE IF WE NEEDED ASSISTANCE, UNTIL WE COMPLETED THE PAPERWORK AND LEFT. ANY QUESTIONS THAT WE HAD, HE ANSWERED AND EXPLAINED EVERYTHING SO THAT I COULD HAVE AN UNDERSTANDING OF MY PURCHASE, IN WHICH I AM VERY HAPPY AND SATISFIED WITH MY 2021 NISSAN ARMADA THAT PURCHASED. THE MAIN THAT THAT I WANT TO SAY ABOUT THE CUSTOMER SEVICE WITH B.J. WALLS AND THE ENTIRE NISSAN STAFF, THEY WERE VERY PATIENT WITH ME, UNDERSTANDING AND WORKED WITH ME. More