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Continental Toyota - Service Center

Hodgkins, IL

4.6
350 Reviews

350 Reviews of Continental Toyota - Service Center

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July 05, 2018

Service was very good and the staff excellent!!! Because I have been buying cars there for the past 14 years and I feel very comfortable when I need service or when I buy a vehicle More

by Frosty1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski, Bill Tomasek
Jul 05, 2018 -

Continental Toyota responded

Thank you for this review and your 14 years of continued loyalty to Continental Toyota! We appreciate you taking the time to share this with us and we hope you have a great day.

July 05, 2018

Great service. I went to get my 2014 Toyota Corolla serviced with an oil change and tire rotation. There were no difficulties. It was very busy but I was taken care More

by Agnes1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Lento
Jul 05, 2018 -

Continental Toyota responded

Thank you for sharing your experience with us. Our customers are our number one priority, so we really appreciate hearing about the five star treatment you received in our Service Department here at Continental Toyota. Thank you again and have an amazing day!

July 04, 2018

Great service and friendly staff I love this service department because they go above and beyond to make sure my car is taken care of. I always feel better when I travel because I kn More

by Lee’s Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Goodson, George Valker, Jose Carreon
Jul 05, 2018 -

Continental Toyota responded

Thank you for this amazing review and your kind words about our Service Department. We appreciate hearing about your continued five star experiences in our Service Department here at Continental Toyota. Thank you for taking the time to review us and have a great day!

July 04, 2018

A/C Evaluation 1998 Avalon Check in was simple and accommodated my personal schedule. The service personnel were congenial, helpful, and demonstrated technical proficiency, I More

by vixer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Memenga, Marla Ruvalcaba
Jul 05, 2018 -

Continental Toyota responded

Thank you for your review. Customer satisfaction is our number one priority here at Continental Toyota and we are happy to hear you had an easy time in our Service Department. Please don’t hesitate to reach to us if you have any questions or concerns. Thank you again and have a great day!

July 03, 2018

Professional attitudes and quick service It was easy to schedule the service for the next morning. Professional attitude of those involved with meeting with me before and after my 12 month se More

by Dan1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agata Gal, Jose Carreon
Jul 05, 2018 -

Continental Toyota responded

Thank you for taking the time to let us know about your experience in our Service Department here at Continental Toyota. Our customers are our top priority and we really appreciate your feedback. Thank you again and have a great day!

July 01, 2018

5000 mile checkup Service was quick, easy in and out. It’s a long way to travel and once the two year warranty period for service is over I probably won’t drive the dis More

by CLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s name all we’re good.
Jul 02, 2018 -

Continental Toyota responded

Thank you for this review. We are happy to hear you had a quick and easy experience in our Service Department here at Continental Toyota. Have a great day!

June 29, 2018

Good service Didn't have an appointment, but thought I'd take a chance to get an oil change before a long road trip. I was taken promptly, treated courteously, and More

by RAKmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Jun 29, 2018 -

Continental Toyota responded

Thank you for sharing this review with us. We are happy to hear you had a five star experience in our service department. Thank you again for this review and we hope you have a great day!

June 29, 2018

Nothing special about Service @Continental This is so in and out, only concern. .additional sell of "recommended " service. Once your out with your purchase, your a profit Cntr on basic ser More

by Marquex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff of "team Jeff ", Mostafa Atra
Jun 29, 2018 -

Continental Toyota responded

Thank you for reaching out, we would like to apologize for your experience in our service department. Please know this is not the ideal experience for our guests. Please reach out to our customer relations manager if you have any additional questions or concerns at 708-435-2516. Thank you!

June 24, 2018

He is really helpful for my service I had oil change and wiper change service,then He called me to pickup my car when I need .When I paid I forgot to use my coupon,it was my fault,but he More

by Ting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Jozef
Jun 25, 2018 -

Continental Toyota responded

Thank you for this great review and recommendation. We are happy to hear you had a five star experience and we look forward to working with you in the future. Thank you again and have a great day!

June 22, 2018

Oil Change I came in with an appointment for an oil change. At first, the wrong record was pulled and I was told I do not get a tire rotation as I purchased tir More

by Mazi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agata Gal, Marla Ruvalcaba, Alex Garcia
Jun 25, 2018 -

Continental Toyota responded

We appreciate this feedback, and are sorry to hear you were not fully satisfied when you were last in. We strive for each customer to receive an informative explanation of the work necessary, and would like to apologize this was not what you experienced. Please reach out to our customer relations manager at 708-435-2516 with any further questions or concerns. Thank you!

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