350 Reviews of Continental Toyota - Service Center
Service Best place ever to buy a car and then have it serviced there too!!! Very efficient and fast and friendly. You get a free car wash too! Best place ever to buy a car and then have it serviced there too!!! Very efficient and fast and friendly. You get a free car wash too! More
Very good I appreciate the way Alex verified my back brakes besides purchasing my 4 tires (took time explaining the difference ryes) - then explained what was n I appreciate the way Alex verified my back brakes besides purchasing my 4 tires (took time explaining the difference ryes) - then explained what was needs to be done - I appreciate the honestly and how you are treated - I come back because work done is done correctly and treat with respect More
Regularly complete my service visits without any problems. Consistently good service at this dealership. I have been coming for over 6 years and my Prius V is working well. Miss the old coffee machine but it Consistently good service at this dealership. I have been coming for over 6 years and my Prius V is working well. Miss the old coffee machine but it was nice to get a warm cookie since it took almost 2 hours for a oil change. Thank you. More
Oil Change Went in for my oil change and tire rotation I would give 10 stars for great service, Joe was my service tech who called me when my vehicle was ready f Went in for my oil change and tire rotation I would give 10 stars for great service, Joe was my service tech who called me when my vehicle was ready for pickup he informed me of air filters I declined went to pick up my vehicle his service was exceptionally well. on a side note I went through the glass doors there were 4 people behind that glass 3 of whom were on the phone or assisting someone the 1 young lady with dark hair and I believe to me Mexican with orange nail polish failed to acknowledge my presence she just stood their looking around like she was lost not once did she ask me if she could help me I was there for about 5 minutes and a guy came out and happed to look up and saw me and asked if I had been helped I told him no he then proceeded to look up my name he went and got Joe and he took care of my paperwork and walked me to the cashier. More
My service review Went in for oil change & tire rotation & they found a leaky front boot. Makes me feel good they are on top of things! End of my review Went in for oil change & tire rotation & they found a leaky front boot. Makes me feel good they are on top of things! End of my review More
Outstanding My interaction with Bill in service was pleasant. He is fair and informative! He also had me rest assured that my vehicle would be taken in a timely m My interaction with Bill in service was pleasant. He is fair and informative! He also had me rest assured that my vehicle would be taken in a timely manner and that I would be in and out of the dealership! He made me feel appreciated and heard.. I was traveling with my 2 yo when i came into the dealership. My 2 yo was having a tantrum and Bill came by with a Teddy Bear for my 2 yo. It was such a pleasurable experience! Also, he didn’t try to sell me on unnecessary repairs as most places do, being that I am a woman and don’t know much about cars. Bill is definitely an asset to Toyota! Please give him a raise and recognition for excellent customer service! More
Service Dept. Employees Our experience was great with the Service Dept. employees, they all where courteous and knowledgeable what was happening to our Camary. The employee Our experience was great with the Service Dept. employees, they all where courteous and knowledgeable what was happening to our Camary. The employee who took us home was very courteous and a fine driver. Continental Toyota is a great dealership. More
No respect to customer To change an oil it took them 2 hours and I had an appointment for that. When called in to check why it is taking so long, got yelled from ine of the To change an oil it took them 2 hours and I had an appointment for that. When called in to check why it is taking so long, got yelled from ine of the service managers and he told me go to another place to take care of my car and Hang up the phone. the worst experience ever I had in my life compared to any other ones. Would never recommend this dealership to any one. More
Great service Excellent customer service. I had Bill as my service rep. He was very knowledgeable and did a thourough job explaining issues and options for my car. Excellent customer service. I had Bill as my service rep. He was very knowledgeable and did a thourough job explaining issues and options for my car. More
Service Bought our Highlander at this dealership in 2015 and have it regularly serviced there. By far, they are the best dealership and service team we have w Bought our Highlander at this dealership in 2015 and have it regularly serviced there. By far, they are the best dealership and service team we have worked with. Knowledgeable and friendly staff, efficient and a pleasure to do business with. We even rented vehicles there. Never a problem. More