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Continental Toyota - Service Center

Hodgkins, IL

4.6
350 Reviews

350 Reviews of Continental Toyota - Service Center

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October 13, 2018

Service Best place ever to buy a car and then have it serviced there too!!! Very efficient and fast and friendly. You get a free car wash too! More

by Li Schiavitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Potrawski, Linnea Zamora
Oct 18, 2018 -

Continental Toyota responded

This is wonderful to hear. Thank you for the review.

October 13, 2018

Very good I appreciate the way Alex verified my back brakes besides purchasing my 4 tires (took time explaining the difference ryes) - then explained what was n More

by Dakota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman’s who drove me home and back to the dealership were very friendly and put you at ease, Alex Garcia
Oct 18, 2018 -

Continental Toyota responded

Thank you for the 5 star review. We appreciate your kind and honest feedback.

October 10, 2018

Regularly complete my service visits without any problems. Consistently good service at this dealership. I have been coming for over 6 years and my Prius V is working well. Miss the old coffee machine but it More

by Renata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Jozef
Oct 12, 2018 -

Continental Toyota responded

Thank you for the feedback. Our entire team truly appreciates it and we will use this to continue to improve.

October 10, 2018

Oil Change Went in for my oil change and tire rotation I would give 10 stars for great service, Joe was my service tech who called me when my vehicle was ready f More

by Cherise2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goodson
Oct 12, 2018 -

Continental Toyota responded

Thank you for the feedback, our entire team appreciates it. We will use this to improve our team.

October 09, 2018

My service review Went in for oil change & tire rotation & they found a leaky front boot. Makes me feel good they are on top of things! End of my review More

by Retiredpam1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 12, 2018 -

Continental Toyota responded

This is wonderful to hear. Thank you for the kind review. If you ever need anything please feel free to stop by or give us call. Have a great day!

October 02, 2018

Outstanding My interaction with Bill in service was pleasant. He is fair and informative! He also had me rest assured that my vehicle would be taken in a timely m More

by Jarlen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tomasek
Oct 12, 2018 -

Continental Toyota responded

This is wonderful to hear. Thank you for the kind review. If you ever need anything please feel free to stop by or give us call. Have a great day!

September 30, 2018

Service Dept. Employees Our experience was great with the Service Dept. employees, they all where courteous and knowledgeable what was happening to our Camary. The employee More

by Alan123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
From the girl in service dept, to service writer, and the employee that took us home. Sorry I don't remember their names, but they where all great.
Oct 10, 2018 -

Continental Toyota responded

Thank you for the very kind words! We truly appreciate your feedback. If you ever need anything please feel free to stop by or give us a call.

September 23, 2018

No respect to customer To change an oil it took them 2 hours and I had an appointment for that. When called in to check why it is taking so long, got yelled from ine of the More

by Knopke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Goodson
Sep 24, 2018 -

Continental Toyota responded

Hi Knopke, Thank you for leaving this feedback, we would like to apologize for the dissatisfying phone call regarding your service visit. Please know this is not the kind of experience we have in mind for our customers, and we want to thank you for reaching out to our Assistant Service Manager Joe Goodson to help resolve this issue. We are happy to hear you were able to voice your concerns to him. Thank you.

September 21, 2018

Great service Excellent customer service. I had Bill as my service rep. He was very knowledgeable and did a thourough job explaining issues and options for my car. More

by Karipeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tomasek
Sep 27, 2018 -

Continental Toyota responded

This is so great to hear! We appreciate your kind words.

September 20, 2018

Service Bought our Highlander at this dealership in 2015 and have it regularly serviced there. By far, they are the best dealership and service team we have w More

by CJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Awwad, Bill Tomasek
Sep 20, 2018 -

Continental Toyota responded

This is wonderful to hear! Thank you for the 5 star review.

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