Continental Toyota - Service Center

Service is always an over 2 - 3 hour wait I’ve been coming to continental Toyota ever since there last location. I have always brought my Past Toyota and current Toyota to this dealership. My I’ve been coming to continental Toyota ever since there last location. I have always brought my Past Toyota and current Toyota to this dealership. My recent visit has been the final straw. I waited over 3 hours for the tech to replace a tire yes one tire under warranty. My car was pulled in 10 min after I had it check in and was on the technicians rack for almost 3 hrs. I myself work at a dealership as a tech and I have never took 3 hours to put on a tire especially on a Thursday night! I understand with the oil changes that it can get busy and I’ve always waited over 2 hours for them. Once my warranty is over I am out. I want to also add that the service advisor who I believe was new since I haven’t seen him before didn’t really want to take me he seemed like he was forced to check in my car which is pretty rude. Maybe the job isn’t for you then is what I believe. Then once I received my paperwork back it mentioned that all of my tires were at 6/32 when Ik for a fact that they were in between 7/32 and 8/32 in addition one tire should of been at 9/32 since I had replaced a few months back and the rest of the tires turned a year old. In the end I paid $165 for a $220 tire. Should’ve went somewhere else to get my tires. More

Professional, couteous, and efficient. I was very satisfied with the professionalism of the people I talked with, and satisfied with the time it took to complete the service. The overall I was very satisfied with the professionalism of the people I talked with, and satisfied with the time it took to complete the service. The overall experience was very good. More

Service I had a problem with Elmhurst Toyota I explain it to him he said to bring my Rav 4 2017 he looked at it come to find out Elmhurst Toyota DID NOT CHECK I had a problem with Elmhurst Toyota I explain it to him he said to bring my Rav 4 2017 he looked at it come to find out Elmhurst Toyota DID NOT CHECK MY CABIN FILTER LIKE THEY SAID BAD BAD SO Mr Joe Goodson fixed it I appreciate the time he took him to explained the problem he solved it thanks More

Service Always first class,helpful service. I will continue to bring my Toyota Highlander to Continental Toyota for service or repair as needed. I recommend t Always first class,helpful service. I will continue to bring my Toyota Highlander to Continental Toyota for service or repair as needed. I recommend them to all Toyota owners. More

The Best I brought my 2013 RAV4 in for an oil change and a routine checkup. As always I received excellent service from the time I arrived until the time I le I brought my 2013 RAV4 in for an oil change and a routine checkup. As always I received excellent service from the time I arrived until the time I left. Sure, there are other shops closer to me that provide the same service. Because of the excellent service I receive from the Continental Team it is well worth the drive knowing I'll be taken care of. More

Oil change that made my day I came here for an oil change knowing my money is tight but it needed to happen cause I try my best to take care of my car. Bill was extremely nice t I came here for an oil change knowing my money is tight but it needed to happen cause I try my best to take care of my car. Bill was extremely nice to me and understood my financial situation and because I've been a customer here for a looooooong time now he gave me the oil change for free. I don't know if he realizes how much he helped me out but it means the world to me. 10/10 will be coming back again More

Always Great Service! The service staff has always been courteous and friendly. When I bring my vehicles in, I'm given a detailed explanation of what needs to be done and The service staff has always been courteous and friendly. When I bring my vehicles in, I'm given a detailed explanation of what needs to be done and I am satisfied with the work performed. The sales staff is friendly and always willing to follow up with my past vehicle purchases. I recommend Continental Toyota to everyone for all their Toyota needs! More

Customer Service I found everyone I dealt with very polite and accommodating. Thorough in their explanations. Because of the time involved, I was given a loaner at no I found everyone I dealt with very polite and accommodating. Thorough in their explanations. Because of the time involved, I was given a loaner at no charge, which was helpful. More

Great customer service I brought my car in for maintenance. Edwin was very friendly, courteous, and took care of me right away as soon as I drove up. The Maintenance servi I brought my car in for maintenance. Edwin was very friendly, courteous, and took care of me right away as soon as I drove up. The Maintenance service was done very quickly. More

Bill nailed it Pun intended! Bill found a nail in my tire after he graciously offered to put some air in them for me and provide an inspection. The light had come on Pun intended! Bill found a nail in my tire after he graciously offered to put some air in them for me and provide an inspection. The light had come on the day before, but I had assumed the pressure was low due to cold weather and I would just fill them up a bit no problem. I was so fortunate that Bill offered to inspect my car and found the nail! They had my tire in stock and he had a new one put on that day within the hour, free under my current warranty. Bill is attentive and a dedicated professional. I would highly recommend him if you want quality service and a kind person to work with. More