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Continental Toyota - Service Center

Hodgkins, IL

4.8
350 Reviews

350 Reviews of Continental Toyota - Service Center

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November 16, 2022

Today I received the best customer service I’ve ever experienced. Mark P in service is one of the kindest most knowledgeable person I’ve ever met. He did an amazing job educating me on the work that More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
Nov 17, 2022 -

Continental Toyota responded

Thank you so much for this review! It's so great to hear that you had an amazing experience working with Mark Potrawski. We will share your kind works with Mark to let him know to keep up the great work. Let us know if we can help you out with anything in the future. Have a wonderful day!

October 26, 2022

Answered all my questions and requests! ! Really wanted a red color!! Loving my moon dust color!!! Been driving all weekend with a smile!!! Thanks Dave!!! More

by Mebalazs
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Domenic Nanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Proczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Nov 04, 2022 -

Continental Toyota responded

Thank you for taking the time to share your experience with us! It's so great to hear that you enjoyed working with Dave and that you are loving your purchase. We truly appreciate your business. Have a wonderful day!

September 28, 2022

Great Service was provided! Very happy with my rental. Customer service with quick and convenient. More

by jmk115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Carreon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Abdulhafeez
September 14, 2022

Went in for a "free" oil change and was told the battery on my Prius which is less than 3 years old failed a test and would need to be replaced. After getting the car back and home there is a scratch on the More

by jleipart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Ruvalcaba
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Service employees were friendly and knowledgeable. Elliott was very helpful. Service was timely. Very pleased. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

Great service from both Jim Francis and Deena Cassano in the service department as always. Happy Father’s Day to all the fathers out there working hard this weekend More

by Dfrancis815
Recommend Dealer
Yes
Employees Worked With
Jim Francis , Deena Cassano
Jun 21, 2022 -

Continental Toyota responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

June 12, 2022

Mark Potrawski provides the best customer service when servicing my vehicle. He’s knowledgeable, thorough and makes sure I understand what’s going on with my vehicle. More

by CDemchuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
Jun 13, 2022 -

Continental Toyota responded

Thanks so much for sharing your experience with us. Our goal is to make sure you're safe and happy driving your car. We look forward to your next visit.

June 05, 2022

Nick, he’s very helpful. He explained to me what is the problem of my car. It was nice talking to him. More

by maricor
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Continental Toyota responded

Thank you for taking the time to share your experience working with Nick! Our goal is to make sure you're safe and happy driving your car. We look forward to seeing you again!

March 18, 2022

I had a great and smooth experience with Elliott, he was very helpful and polite. I was very happy when I left the dealer this morning! Thanks for your service and professionalism. More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Continental Toyota responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and take pride in knowing you and your car are well cared for. Please let us know what we can do for you in the future.

January 29, 2022

Returned today for our first complimentary service on the Camry we purchased from Jim Francis. Hope to purchase a Tundra from him next year! More

by Kelly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackary Abu-Issa, Jim Francis
Jan 31, 2022 -

Continental Toyota responded

Thank you, Kelly, for taking the time to leave feedback with us! We value you as a customer and appreciate the confidence you have in Continental Toyota. Enjoy your Camry!

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