Continental Toyota - Service Center

Excellent Customer Service My Tacoma was giving me steering troubles. I scheduled a service appointment with Mark. I was fearful that the repair may take a while so I reserved a My Tacoma was giving me steering troubles. I scheduled a service appointment with Mark. I was fearful that the repair may take a while so I reserved a rental. Since I was soon due for regular maintenance, I asked Mark to add the regular service. Mark walked me over to the rental desk where Aggie provided me a new Tacoma until repairs were complete. The next day, Mark called to advise my Tacoma was about done, but recommended a wheel alignment because some had to be dismantled for the repair. He applied a coupon to discount the alignment charge and advised it should be ready within a couple hours. Upon completion, I went to the cashier to settle my bill. While there, my fantastic salesman, Mike Hershkovitz walked up to chat for a minute. I appreciate being recognized as a loyal customer by the Continental staff. More

Service Problem explained in terms I understood. Work was started immediately upon problem diagnosis Work was done quickly, waiting room area comfortable. Problem explained in terms I understood. Work was started immediately upon problem diagnosis Work was done quickly, waiting room area comfortable. All personnel I dealt with were pleasant More

Routine maintenance service Have been a customer of Continental Toyota for a number of years and always received good service and professionalism from service staff. Questions I Have been a customer of Continental Toyota for a number of years and always received good service and professionalism from service staff. Questions I asked were answered and I received prompt service. More

Auto service experience My 7AM appointment for brake replacements went very smoothly. Service and Rental car employees were very professional and courteous throughout. Car wa My 7AM appointment for brake replacements went very smoothly. Service and Rental car employees were very professional and courteous throughout. Car war ready when promised. Enjoy working with your personnel that always provide excellent customer service. More

Great care in body shop Had my corolla in for a Collision Center insurance claim on Monday -Josh and Tina took great care of me ... I will highly recommend both of them for t Had my corolla in for a Collision Center insurance claim on Monday -Josh and Tina took great care of me ... I will highly recommend both of them for the great care they took with me and my car... the work was done promptly and they stayed in contact with me to let me know how to handle my insurance claim ... very appreciative of the fact they were concerned with me and my car ... great people !!!!! More

Excellent customer service Excellent Service, I bring my Lexus for maintenance and they took care of my vehicle, did inspection and gave valuable advice regarding vehicle servic Excellent Service, I bring my Lexus for maintenance and they took care of my vehicle, did inspection and gave valuable advice regarding vehicle service. Thank You very much. More

Great Service in a Timely Manner Had an appointment for an oil change, for which I was early, and they took me right away. I was told it would be done in an hour and took less time Had an appointment for an oil change, for which I was early, and they took me right away. I was told it would be done in an hour and took less time than expected while waiting in Contintal Toyota’s comfy waiting room. More

Professional, prompt, courteous,helpful assistance. I was very satisfied with the immediate service provided. The employees are very efficient, courteous & helpful with any questions. They attempt to an I was very satisfied with the immediate service provided. The employees are very efficient, courteous & helpful with any questions. They attempt to answer any questions. More

Great service I had a great experience. This time,, nice people. When I dropped my car. For a recall, and also nice customer service. For rental I didn’t eat too I had a great experience. This time,, nice people. When I dropped my car. For a recall, and also nice customer service. For rental I didn’t eat too long this time More

scheduled service appointment This was during a scheduled appointment for service (oil change and vehicle check). Though everyone appeared to be busy, Mark Potrawski, reached out t This was during a scheduled appointment for service (oil change and vehicle check). Though everyone appeared to be busy, Mark Potrawski, reached out to me asking me what I needed and how he could help. We exchanged details with Mark keeping me updated throughout the process with detail. Great great great public work on his part. Super effort on his part, even with a very busy environment. Thanks Mark. More