Continental Toyota

The sales manager is rude, disrespectful and should not be dealing with the customers. I have been in sales for over 20 years and have never been treated with such disrespect. Not only did he scream but be dealing with the customers. I have been in sales for over 20 years and have never been treated with such disrespect. Not only did he scream but he told me "lady, you do not understand how to buy a car". I bought a Lexus less than 6 months ago. Do not go to ths dealership More

Just picked up my 2007 Tundra from Continental Collision center. It shines like a brand new truck. Asst Mgr Chris McCormick took a bad situation and made it a very plesureable one. I had to have my truck r center. It shines like a brand new truck. Asst Mgr Chris McCormick took a bad situation and made it a very plesureable one. I had to have my truck repaired by 9/29 so we could leave on a planned trip. Chris went above and beyond to make sure they hit that date. I would highly recommend Continental Toyota for all your auto needs. I have purchased vehicles , had them serviced and now used there body shop and found the same High level of customer service in every department. More

from the smile on the greeters face that opened my door and directed me to the service writer, the entire experience was wonderful. Mark the service writer remembers my name and what has bee done to my ve and directed me to the service writer, the entire experience was wonderful. Mark the service writer remembers my name and what has bee done to my vehicle with out even looking at the service record. I am happy I have found Continental Toyota. My daughter bought her new Sieanna from Continental and she is very happy also. More

I came in on Tuesday afternoon and left later that day with the car I came to see. The beginning of my search: A few weeks earlier I found a Toyota Prius that I was interested in at another Toyota with the car I came to see. The beginning of my search: A few weeks earlier I found a Toyota Prius that I was interested in at another Toyota Dealership in Naperville and they weren't willing to work with me. I told them what I was willing to spend for it and they tried to get me into another car we talked about in the beginning even though after test driving it I was very interested in the Prius. I searched the internet for a Prius and I found a great price at Continental Toyota. Of the dealers in the Chicago area they had 4 Prius's available and all at great prices. I came in cold without talking to anybody Jim Francis introduced himself to us. I was very comfortable talking to Jim, his insight and easy going nature made the transaction. We drove around in a golf cart(all dealerships should have) to look to see if there were any new Prius on the lot. We came to the car I was looking for and it was in great shape. We drove it around and I knew I found the car that I wanted. We talked a little bit because I knew that the price was more than fair(more on that later). With a handshake we had a deal and I was very happy. If it didn't work out they still had 3 other Prius's for sale that met my need in mileage and price. The all around service was great. I left with a clean 2010 car. I will be keeping Jim's business card in my wallet and his phone number in my contacts. I will be recommending others to him and Continental Toyota. His experience and professionalism was first rate and made this transaction simple. You can relate to him and he will understand where you are coming from. Bill in financing is cool dude too(he knows good music!) The end result Continental Toyota sold me a 2010 Prius with 12,000 less miles on it for 4k less than what the other dealership had for a sale. A+++++ Rob More

WHEN HE WAS TALKING WITH US, I FELT, LIKE, HE CARE ABOUT US, NOT ABOUT A CAR, HE GOING TO SELL. HE REALTY CARES ABOUT HIS CLIENTS. US, NOT ABOUT A CAR, HE GOING TO SELL. HE REALTY CARES ABOUT HIS CLIENTS. More

I went in for a transmission flush on April 23 at Continental Toyota, 6701 S La Grange Rd, Hodgkins, IL 60525 and was ripped off. I was driving from Indianapolis to Carol Stream IL and I-294 wa Continental Toyota, 6701 S La Grange Rd, Hodgkins, IL 60525 and was ripped off. I was driving from Indianapolis to Carol Stream IL and I-294 was at a stand still due to an accident and there was a 2 ½ hour delay. Knowing the area I decided to stop in for a transmission flush. The SA was open and honest. The transmission flush was done quickly and I paid just over 155 dollars. A few weeks later I was driving and the transmission was not shifting properly from 4th to 5th gear and I was getting a funny smell. I pulled over at the next exit and found a repair shop. The service tech asked me did I every change the fluids in the transmission, I said yes. I went to the glove box and pulled the paperwork. The service tech said it was not done properly. I was pissed. The transmission fluid was a dark gray and was smelling like burnt eggs. So I paid the repair shop to flush the transmission again. I sat in the garage and watched the tech do the flush. I called Continental Toyota three different times and left a message for the general manager and service manager. No one called. First Time and last time. More