Continental Toyota

I originally went to Continental Toyota to purchase a few parts for my 1997 Toyota Corolla. When I arrived at Continental Toyota I was directed to parts counter by a nice man at the entrance to the service c parts for my 1997 Toyota Corolla. When I arrived at Continental Toyota I was directed to parts counter by a nice man at the entrance to the service center. I am not sure of his name but he was very helpful and showed me exactly where I needed to go. As I approached the parts counter I was greeted by Bart Placha. He introduced himself as Bart and asked how he could help me. I gave him a list of parts I was looking for and he promptly looked them up for me and gave me prices. I bought what I needed and had him place an order for one part that was not in stock. He took my information and informed me he would personally let me know when my part would be ready for pickup. A few days later he called me and told me my part was ready to be picked up and that i could come in anytime and gave me the hours of the parts department. I stopped by after work and he had the part waiting for me at the counter with a receipt! This was very convenient as I was in a rush to get home from work. I paid for my part and thanked him for being so helpful. Several months later I found myself in need of some more parts as I have another Toyota I use at Joliet raceway and am often in need of parts for. I immediately asked for Bart when I arrived at the dealership. I let him know what project I was currently working on which was custom and required parts from a vehicle I did not own. He was able to cross reference the part numbers and assured me they would fit my vehicle and even gave me a few pointer about the installation! WOW! This guy was a real genius because after I got home I did exactly what he told me and it was the perfect advice. Anyone who ever needs parts for their Toyota should ask for Bart right away he knew everything I needed and was very helpful and polite. I can't think of anything he could have done better. I hope everyone who needs parts gets to work with him directly he sure made my trips to the dealer a breeze! More

Best Experience Ever made it extremely easy I felt like they were fighting for me to get what I wanted, not just a sale. I was between two Toyota Rav 4's one fully loaded one not as much. I was about to s they were fighting for me to get what I wanted, not just a sale. I was between two Toyota Rav 4's one fully loaded one not as much. I was about to settle for the one I really didn't want because it was less expensive. They came through to me I'm so happy, I will refer to everyone. I have been in customer service for over 20 years and I hold it to tough standards they met them all. I did not feel like a dollar sign but a human being. I will go back time and time again!! There was a HUGE selection of all vehicles and I test drove a few I got what I wanted and am happy I was referred to them by someone else. If you need a car please see Ed,Mark, & Chris!!!!!!! More

Hassel free, informative and friendly service. Only problem, my credit report shows two queries, one by Continental Toyota and the second by Toyota finance. I wish Toyota finance managers come up with problem, my credit report shows two queries, one by Continental Toyota and the second by Toyota finance. I wish Toyota finance managers come up with the solution where one report can be used by both entities so it does not adversely effect the credit score of the buyer. Now I have to wait for two years before these two queries disappear from my credit report!!! More

Our salesman Bill from the moment we entered the showroom made us feel welcomed. He gave us a great deal and made sure we were happy with our deal. Thanks Bill! You rate a 10 in our books! made us feel welcomed. He gave us a great deal and made sure we were happy with our deal. Thanks Bill! You rate a 10 in our books! More

Ed really helped me out with the trade in. I highly recommend him if you are looking to buy a Scion. Great car and great service. recommend him if you are looking to buy a Scion. Great car and great service. More

From the first phone call to the dealership through the financing, this agency is by far and away the most professional dealership I have ever dealt with. The facility is spotless although some brighter financing, this agency is by far and away the most professional dealership I have ever dealt with. The facility is spotless although some brighter lighting would have helped my old eyes. I was promptly greeted upon entering the dealership and promptly introduced to the person I was to meet. She (Tasha) had been working with me on the phone and took me to my salesman, Ruben Gonzalez. Ruben was an absolute pleasure to work with. He listened to my needs, showed me the car, joined me for the test drive, answered all my questions and handled the transaction with absolute professionalism. He was pleasant and thorough. I would buy from him again and would recommend him to anyone looking for a car. Dominick Nanni could not have been better in handling the finance end of the business. He, too, was thorough and explained each of the documents he presented for signature. His manner was relaxing and reassuring. Great job. All-in-all, a very pleasant experience. More

Went to lease a car. Ended up buying it. While I was worried that I would get blindsided by cost not discussed. That never happened. Got answer to questions as asked even when the question was not worde worried that I would get blindsided by cost not discussed. That never happened. Got answer to questions as asked even when the question was not worded clearly. Got a very nice car. It would have been nicer to have a quicker wait time. But all in all I am very happy with my experience. More

I leased a '13 Corolla LE with Mickey at the end of August--he made it easy to trade in my used Corolla & walk out w/a new one! :) He was patient and genuine and helped me find the perfect car for my b August--he made it easy to trade in my used Corolla & walk out w/a new one! :) He was patient and genuine and helped me find the perfect car for my budget and circumstances. I had purchased my first Toyota with Elgin Toyota and hated that experience--the experience at Continental Toyota in comparison to Elgin is like night and day. The staff here, including Mickey are amazing. As long as I continue owning/leasing a Toyota, I will continue to make Continental Toyota my location of choice! More

It had been more than one month I was looking for a used car. Frankly saying, I didn't want to have any deal with a dealership but private sellers. Fortunately, I found one car on your website and required car. Frankly saying, I didn't want to have any deal with a dealership but private sellers. Fortunately, I found one car on your website and required additional info. Nicole was so persistent and nice by messaging and calling - I couldn't resist to come and see what differs Continental Toyota from other dealerships. And I don't regret because I was impressed by its high quality services. I was so pleased to talk and negotiate to Nicole, Bill and Gerry. I believe three of them are ones of the best at Continental. Hopefully, my Camry would be as nice and reliable as people from the dealership promised. For my nest purchase I would definitely consider Continental Toyota and call to some of those three "partners"))). Highly recommend this dealership!!!! Thank you More

The experience I had at Continential was excellent. I worked with Mostafa and Dennis...walked out with a great deal on a Toyota Prius. I would definitely recommend anyone to this dealer. worked with Mostafa and Dennis...walked out with a great deal on a Toyota Prius. I would definitely recommend anyone to this dealer. More