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Continental Toyota

Hodgkins, IL

4.9
2,617 Reviews
Visit Continental Toyota in Hodgkins, IL to see our huge selection of New and Used Toyota models as well as Certified Pre-owned vehicles. Search our complete Inventory Line-Up to find the perfect vehicle for you, and don't hesitate to ask about our Internet specials. Our Service Department uses Factory-Trained Technicians. Our Dealership uses the industry's best Factory Trained Technicians along with the highest quality equipment to service your vehicle. 100% Customer Service Commitment. Our Dealership is focused on one thing only...Your Complete Satisfaction. Our Dealership specializes in Factory-Certified Parts. Don't trust your vehicle with parts that may not have been designed for your vehicle. When you purchase parts from our dealership, you can rest assured that you are getting the highest quality parts from experts that know your vehicle. Our Collision Center can repair vehicles of all makes & models. We are a Toyota & Lexus Certified Collision Center, and we know that accidents can be exasperating! If you're in need of body work big or small, contact our Collision Center for a stress-free repair.
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6701 LaGrange Rd

Hodgkins, IL

60525

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Showing 2,617 reviews

August 12, 2016

Excellent Service I recently bought a new Toyota Highlander from Continental Toyota in Hodgkins, Illinois. The salesman, Nathan Jozef was excellent, gave me a fair pri More

by mjh20
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Nanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Jozef
Aug 15, 2016 -

Continental Toyota responded

Thank you so much for this great 5 star review. We truly appreciate hearing back from our customers and how their experience went at our dealership. From everyone at Continental Toyota, we thank you again and we hope you are enjoying your new car. Have a good day!

August 04, 2016

Very Happy customer!!! I traded in my car for a brand new Toyota. The whole process since we walked in until we drove out was spectacular. Very nice treatment from everyone. More

by George Awi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Nanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hershkovitz, Sam Adam
Aug 05, 2016 -

Continental Toyota responded

Great to hear! Thank you for the 5 stars and taking the time to share your experience with us. We are happy to hear our team was able to assist you. We hope you are enjoying your new car. Have a good day!

August 02, 2016

Raving Fan My experience started with Amanda doing the sales leg work over the phone. She was outstanding, made me feel like I was not buying a car but having a More

by dew2265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Nanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Nelson, Ed Doerge, Amanda Woosley, Sam Adam
Aug 03, 2016 -

Continental Toyota responded

Thank you for your kind words, we are very happy to hear our staff was able to assist you. Please feel free to either stop on by or give us a call with anything we can assist you with in the future. We hope you are enjoying you new car, have a good day!

July 28, 2016

A new and Pleasant Experience I was interested in buying Toyota Corolla for my daughter who is in college. I got several dealership names from the internet. I called Continental More

by pv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karolina Lenart
Jul 29, 2016 -

Continental Toyota responded

Thank you so much for this great review! We are so glad you enjoyed the overall experience at our dealership. We try our best to provide everyone with a relaxing experience and it is always rewarding to see customers fully satisfied. Congratulations on your new purchase. Have a good day!

July 21, 2016

Great service from Mr. Jim Francis My father and myself loved working with Mr. Jim Francis. Mr. Francis is a very professional, intelligent, and knowledgeable person. He provided very More

by Iwona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Francis
Jul 22, 2016 -

Continental Toyota responded

Thank you for sharing your experience with us. We are glad Jim was able to assist you along the way. Congratulations on your new Prius, we hope you enjoy it! Have a good day!

July 18, 2016

Great Experience The staff was friendly and attentive. Chuck Gentile was a great salesperson - was not pushy, was patient and responsive. He answered all of our ques More

by happyhappy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Callada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Gentile
Jul 19, 2016 -

Continental Toyota responded

Great to hear! Glad our team was able to assist you on finding your new vehicle. Thank you for sharing your experience with us. Have a good day!

July 17, 2016

Collision Center The staff was incredible throughout the process of having my car fixed at the Collision Center. They happily answered all my questions and the car wa More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision Center Staff
Jul 18, 2016 -

Continental Toyota responded

This is one great review! Thank you very much for taking the time to write such kind words about our collision center. We are so glad to hear experiences like yours! Please let us know if there is anything we can assist you with in the future. Have a good day!

June 29, 2016

A wonderful and pleasant experience in buying a car. Continental's agent, Jim Francis, was by far the best agent I have had in over 50 years of buying cars. The information about the car was given, all More

by wenshdls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Francis
Jun 30, 2016 -

Continental Toyota responded

Congratulations on your new purchase. Continental Toyota will always do their best to give you a friendly and personable experience when visiting our dealership. We thank you for taking the time to write this review about us. Feel free to either give us a call or stop on by with anything we can assist you with in the future. Have a good day!

June 26, 2016

Pleasant experience I hate the car buying experience in general. Carolina was very pleasant to deal with and gave me what I thought was a fair deal. I was able to negot More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karolina Lenart
Jun 27, 2016 -

Continental Toyota responded

Glad to hear everything worked out for you and that Carolina was able to make the process as easy as possible for you. Please let us know if there is anything we can assist you with in the future. Have a good day!

May 18, 2016

It's great to compromise thanks Joe Miglio for helping sort out a glitch. The deal you gave to my daughter solved a problem. Your dedication to customer service and reten More

by rogerd8235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ficaro, Paul Leonard, Rich Memenga
May 19, 2016 -

Continental Toyota responded

Roger, thank you for providing this feedback. We sincerely apologize for your recent experience. While we were able to replace the front struts under warranty, we double-checked and unfortunately, the warranty does not cover tires. Please let us know if we can assist you with anything else. We appreciate your business.

May 19, 2016 -

rogerd8235 responded

It is more convoluted than written warranties. Sometimes compromise goes a long long way in retaining long time dedicated customers. Three Sieanna vans and one Tundra truck. If you sell tires and want to be that trusted tire store within your service department than you need to back your customers and contact the tire manufacturer to attempt to provide some type of compensation. Instead you told us to contact the tire manufacturer ourselves then only after 45 minutes on the phone we were told that you continental Toyota should have called them. They say all good things must come to an end to bad this one is an unhappy ending With a new Sienna in mind in the coming months it would be silly to shop at continental Toyota because it's not the sale it's the service after the sale. It's been a fight and a struggle to get things done at Continental Toyota. We got tired of fighting

May 31, 2016 -

Continental Toyota responded

Roger, thank you again for reaching out to us. We contacted your daughter, Tiffany, and came to what we considered was a mutually-agreeable solution about the tires. If you have any further needs, please do not hesitate to contact us. Thank you. Joe Miglio l General Manager l 708.354.5800

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