
Continental Toyota
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Went to another shop with an on-going issue I had with my vehicle not starting. I decided to go to Continental Toyota and spoke to the manager Jordan and he was able take me in very short notice. Turns out t vehicle not starting. I decided to go to Continental Toyota and spoke to the manager Jordan and he was able take me in very short notice. Turns out the aftermarket remote start I got installed was causing my battery to drain (I don’t understand cars) They were able to remove it and I have not had an issue since! The technician also sent over a video explaining what he found which was pretty cool. Stew the other service manager was able to explain a little more in “non technician” terms to make me better understand things, which again, I don’t know cars but my car is fixed and I couldn’t be more relieved! Being stuck and not knowing what was going on with my car was such a stressful thing especially when I had my 3 kids in the car. Will be going back for future services! More
In all honesty, they don't even deserve 1 star. I was scammed out of $190.00 for a diagnostic test which they did not perform, instead they used a handheld obd reader (Autozone will do for free) t I was scammed out of $190.00 for a diagnostic test which they did not perform, instead they used a handheld obd reader (Autozone will do for free) to tell me what I already knew, which was "the electronic system is not communicating" (Reason why I was there in first place) They insisted that it was my battery and needed to be replaced. My battery was less than a year old and I had no problems with my battery, but I changed it anyway to a new one, believing them. But after replacing the battery, I came to find out it wasn't the battery at all. I called Continental Toyota and spoke to Nick, who calls himself a manager. He tells me he'll have a "master technician do the diagnostic test, btw, they're all master technicians there, lol, (kids in diapers). I went back to get my money's worth, what I paid for, and did not receive a "diagnostic test" that Nick had promised; btw, Nick took the day off on my scheduled return day. There is no master technician, and they can't provide me with a proper code with the reason why the electronic system is not communicating, nor would they give me a full report that they supposedly ran an appropriate diagnostic test. I asked for a refund for the test I paid for and did not receive, They refused; instead, they went back over years in history looking for excuses. Currently I am out of $500.00 due to there unexperienced mechanics and xxxxty customer service suggestions. They really should hire people who are certified mechanics and train their customer service kids to be honest with customers and not play guessing games with the customer's wallets!! By the way, avoid Stew and Jessica, they are trained liars!! For the record, Continental toyota worked on my electronic system 2-3 years ago, but according to them, they have no record of it... does this surprise you? How convenient for them that this record doesn't exist. More
Mickey was my salesman for my recent car purchase. He was very knowledgeable and helpful. I recommend Mickey for anyone who is buying a car. Thank you Mickey. He was very knowledgeable and helpful. I recommend Mickey for anyone who is buying a car. Thank you Mickey. More
Great service all around from the general manager Joe Miglio to the sales rep Abigail. Financing was painless with help of Chris Continental will always be my go to dealership Diane Pienta Miglio to the sales rep Abigail. Financing was painless with help of Chris Continental will always be my go to dealership Diane Pienta More
Smooth trade in and transaction. Everyone was very helpful. Callada and Leo were great. This was my second vehicle purchased here and I will continue to recommend it and buy here Everyone was very helpful. Callada and Leo were great. This was my second vehicle purchased here and I will continue to recommend it and buy here again in the future. More
Everyone is always respectful; they do not take advantage. That's why I return. Thank you! advantage. That's why I return. Thank you! More
The service here was professional and courteous. Wisam, Sadi, and Mostafa were awesome. They explained everything in detail, were patient while we considered our options, and helped seal the deal on Wisam, Sadi, and Mostafa were awesome. They explained everything in detail, were patient while we considered our options, and helped seal the deal once we decided. I'll be recommending this dealership to friends and family. More
Great deal and excellent service on a beautiful low mileage 4Runner, thank you Mickey C! mileage 4Runner, thank you Mickey C! More
Where they treat you like family, my experience was great been coming here for years not just for purchasing but also for service been coming here for years not just for purchasing but also for service More
I was delighted to leave with a new vehicle thoughtfully planned and supported by Abigail, Dominic & CJ at Toyota. So thankful for the help and definitely recommend seeing Abi, she’ll help you find the best planned and supported by Abigail, Dominic & CJ at Toyota. So thankful for the help and definitely recommend seeing Abi, she’ll help you find the best option worry free. More