Connell Chevrolet
Costa Mesa, CA
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Great experience! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you! More
My car buying Experience at Connell Chevrolet was no less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting t less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting the stage for a professional and straightforward process. Tim Connell, who guided me though my purchase, was nothing short of phenomenal. He demonstrated an unparalleled level of expertise and patience, taking the time to understand my needs and preferences without rushing me into a decision. His product knowledge was impressive, providing detailed insights into each vehicle's features, performance, and safety, which helped me make an informed choice. The dealership staff made the buying process incredibly convenient, handling paperwork efficiently and transparently. They explained each step of the process in clear, understandable terms, ensuring I was fully aware of all my options without feeling overwhelmed by jargon or pushy sales tactics (which unfortunately I experienced while visiting other Chevy dealership in Orange County). Tim Connell and Connell’s staff demonstrated a commitment to excellence, making me feel valued and respected as a customer. It was evident that customer satisfaction is their top priority, and they go above and beyond to deliver a seamless and enjoyable car buying experience. I cannot recommend Connell Chevrolet enough to anyone looking for a new vehicle. A huge thank you to Tim Connell, Stephanie Leon and the entire team for making my car buying experience not just convenient, but truly exceptional. More
The absolute worst dealership I’ve ever done business with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 C with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 Corvette LT3 for our company less than a year ago and the vehicle has given us nothing but problems. This franchise is completely unaccountable. Especially the service manager John Calvert. I have already paid for diagnostics on this particular vehicle for the issue this car has been having and the dealership has yet to fix the issue. Yet I’ve bought the car back 3 times now. The second time they didn’t charge me for the issue. Now the car is still having the same issues and they refuse to work on the car because I am unwilling to pay another $222 diagnostic fee for an issue they did not fix. This is unacceptable and I will not be buying from Chevrolet again. More
Mike in Service is terrific! Thanks Mike. I know my vehicle has a sensor that was throwing everything for a loop but he went to GM to get answers. Thanks Mike. I know my vehicle has a sensor that was throwing everything for a loop but he went to GM to get answers. More
They were friendly helpful and honest. I really appreciate the patience and the help they provided for me along with going through the features it has. I really appreciate the patience and the help they provided for me along with going through the features it has. More
I set-up an appointment online. Was there on time. Took a few minutes before anyone acknowledged my arrival; a few more minutes before my assigned service associate came. He was Was there on time. Took a few minutes before anyone acknowledged my arrival; a few more minutes before my assigned service associate came. He was friendly. Dropped off my vehicle Thursday morning. My service associate was responsive to my texts, but wasn’t able to tell me anything really about my vehicle until the service technician got the info to him on FRIDAY. Didn’t receive any sort of status update Saturday. Closed on Sunday. Didn’t hear much Monday (originally I had been told I’d most likely be getting my vehicle back on Monday). Tuesday afternoon my vehicle was ready. I have a warranty on the vehicle, with rental coverage. If I didn’t have the warranty, I would most likely shop around for a better price. Again, everyone I personally dealt with was friendly and helpful. I just wish the service tech had been a bit more available. More