Conley Subaru

Both the process for making an appointment and the service performed were top notch. The service manager we used kept me posted on how things were going. service performed were top notch. The service manager we used kept me posted on how things were going. More

Always great service and we love the new reception area. Much classier and comfortable. Keep up the good work Much classier and comfortable. Keep up the good work More

They do the work fast make it easy make you feel like family very friendly staff family very friendly staff More

We had made an appoint to drive 2 specific models. Both were onsite when the appointment was made. When we arrived neither of the vehicles were available. Sales person tried to sell us a car not the s Both were onsite when the appointment was made. When we arrived neither of the vehicles were available. Sales person tried to sell us a car not the suv styles we were looking for. More

Clear pricing and buying process, no surprises or unanticipated fees, they were not pushy, but rather helpful and took responsibility when there was an issue even after the purchase. unanticipated fees, they were not pushy, but rather helpful and took responsibility when there was an issue even after the purchase. More

Always quality and professional. Very pleased. Bought my Outback at Conley and would recommend this dealership. Very pleased. Bought my Outback at Conley and would recommend this dealership. More

Pleased with Subaru dealership/ service. The people who work there are very helpful and answered all my questions. The people who work there are very helpful and answered all my questions. More

The issues I still have with this purchase Seems everyone I try to talk to ignore my questions 4 TIMES Trying to resolve,NO CHRIS,,TEMP SALES MANAGE MAIN SHOW ROOM,KEN USED CARS,MATT AND HOWARD ? everyone I try to talk to ignore my questions 4 TIMES Trying to resolve,NO CHRIS,,TEMP SALES MANAGE MAIN SHOW ROOM,KEN USED CARS,MATT AND HOWARD ????????????.. More

No BS. Straightforward car dealership. Deal was a deal, we agreed on the terms and nobody tried to change it. A pleasant refreshing and unfamiliar approach Straightforward car dealership. Deal was a deal, we agreed on the terms and nobody tried to change it. A pleasant refreshing and unfamiliar approach to customers, compared to other dealerships. Thank you More

Brought my 2020 Forester Touring in for only its 4th oil change. Was advised that there was a Service Bulletin regarding the rounding of the Drain Plug that required that my oil pan needed to be replaced an change. Was advised that there was a Service Bulletin regarding the rounding of the Drain Plug that required that my oil pan needed to be replaced and that they would need to keep the car and provide me a loaner and there would be no cost to me for the loaner and the oil pan replacement. I did not approve this as it made no sense to me that the rounding of the drain plug would require a new oil pan. I later on checked the Service Bulletin details, and yes it asked the dealer ship to install a redesigned lager Drain head plug, but even the new plug was not a warranty replacement as the rounding of the existing plug could have been due to over torque. So they simply changed the oil and reinstalled the old drain plug, did not even install the new redesigned drain plug that was recommended to be done by Subaru's Service Bulletin, yet they wanted to replace the entire oil pan under warranty which obviously was not needed to be done. The previous 3 oil changed where all done by Conley, so if the drain plug was rounded it was done by them and the new redesigned plug should have been installed. More