Conley Subaru

We started out with Cary Driscoll and gave him all the info, after telling him our approximate drive time from Cape Coral, he called twice asking what time we would be there, both times i told him what ti info, after telling him our approximate drive time from Cape Coral, he called twice asking what time we would be there, both times i told him what time i would approximately be there, when i showed up he had me wait an hour, so i then asked for another sales rep. Jacob Trippy stepped right up and handled our transaction smoothly and i told him i wanted him to make sure he got the commission for the sale , we were there to buy a vehicle and did not feel that Cary met our needs after pestering me for a specific time for me to be there, the first time he stated he was planning on leaving early because it was new years eve, so i rescheduled for the following Monday, again he called and i told him i was coming after work and didn't know how bad traffic would be, i did not appreciate him trying to get a exact time of arrival since i was coming all the way from Cape Coral. Jacob Trippy did a fantastic job as will as the "Ted" i believe was him name. My wife and i were able to meet Gary Cooper service department and he also was a very nice and kind employee. Aside from Cary, the rest of the department was fantastic. More

Professional staff, timely servicing of my vehicle and pleasant waiting room area for waiting for my service. pleasant waiting room area for waiting for my service. More

My appt for oil change was on time and I needed to wait for my car. The waiting area was excellent, very comfortable. Took less time than I thought. Thank you. for my car. The waiting area was excellent, very comfortable. Took less time than I thought. Thank you. More

Recently had oil change, tire rotation, and recall A/C service performed on my Forester. Jessica and Angel are both attentive and knowledgeable. I had questions for the service tech who also did a great service performed on my Forester. Jessica and Angel are both attentive and knowledgeable. I had questions for the service tech who also did a great job of explaining what, how, and why they did what they did. The remodeled Subaru building is very nice with a comfortable, spacious customer waiting area. More

The transaction was great and the new vehicle arrived earlier than expected. Staff is very accommodating and eager to help with any problem or questions. earlier than expected. Staff is very accommodating and eager to help with any problem or questions. More

Staff are always pleasant and quick to provide needed service. Waiting area is very clean and pleasant service. Waiting area is very clean and pleasant More

Just average. Don't expect a Lexus service experience. Waiting area amenities are minimal and you won't have a washed vehicle when your vehicle is ready. Express Don't expect a Lexus service experience. Waiting area amenities are minimal and you won't have a washed vehicle when your vehicle is ready. Express service is a minimum one hour. More

Scheduling was easy, waiting area is comfortable, and explanation about my service was satisfactory. Time spent there was acceptable. explanation about my service was satisfactory. Time spent there was acceptable. More

I came in for an oil change. A week later the low oil light came on. I had to buy oil and bring the car back because it was leaking oil. I lease new cars because I travel an A week later the low oil light came on. I had to buy oil and bring the car back because it was leaking oil. I lease new cars because I travel and do not want my wife stranded. In the end it appears the mechanic did not tighten the drain plug. That is something I would expect at a cheap-lube place, not a the dealership! While the dealership did pay me for the oil. I had to wait for my check!!! When you make a mistake, that is when a demand check should be written or a cash placed in the customer's hand! More

All your people are so nice and Super helpful. You obviously have Trained your preople to treat your Customers with respect.. Thank You so much for the great service. Subaru owner for Life... You obviously have Trained your preople to treat your Customers with respect.. Thank You so much for the great service. Subaru owner for Life... Brenda Raysbrook More