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Conley Subaru

Bradenton, FL

Overview
Reviews
Vehicles
4.6
982 Reviews
Call Dealership (941) 751-9900
View Awards

816 Cortez Rd W

Bradenton, FL

34207

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Showing 982 reviews

July 20, 2023

Would be five stars but I have not heard from the dealership about having my windshield repaired - would have liked to have heard from them this week to setup the repair date. More

by ParksNoMore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Driscoll
Report | Print
Jul 21, 2023 -

Conley Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Jul 27, 2023 -

ParksNoMore responded

I’ve emailed the salesman who helped me purchased the vehicle Cary, I’ve texted Bryan who told me to contact Matt Sons. I called and was on hold for 15 minutes and no answer. I’ve also emailed Matt a copy of the we owe and have yet to have the issue resolved. Please have someone contact me.

Jul 28, 2023 -

ParksNoMore responded

Glass company made contact with me and will replace windshield next week. Thank you.

July 19, 2023

Jessica was very friendly and welcoming. She explained everything and asked if we had questions or special service needs. More

by romoflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez, Jessica Reid
Report | Print
Jul 19, 2023 -

Conley Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica met your expectations. Thank you again for choosing Conley Subaru, we look forward to having you as one of our valued customers for many more years to come!

July 19, 2023

the employees are professional and very nice. very comfortable waiting area. they care about you and your car. More

by heyruth10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez, James Jones, Jessica Reid
Report | Print
Jul 19, 2023 -

Conley Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Conley Subaru.

July 17, 2023

Great service center at this dealership! Friendly, and very thorough! My car was taken immediately and finished quickly! More

by Janm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez, James Jones, Jessica Reid
Report | Print
Jul 18, 2023 -

Conley Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 17, 2023

Awesome service and they don't try to rip you off. Professional service and will continue. More

by kellimalley624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na, James Jones, Jessica Reid
Report | Print
Jul 18, 2023 -

Conley Subaru responded

Thank you so much for your kind words, Kelli, and for taking the time to leave us this wonderful feedback!

July 16, 2023

good experience, sales person was easy to work with and answered all questions the price was very good More

by larrysimmons07
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Bische
Report | Print
Jul 16, 2023 -

Conley Subaru responded

Thank you, Larry, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 15, 2023

Horrible experience in the service department. Service manager needs anger management classes. Cursed at my wife More

by tbrs97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Reid
Report | Print
Jul 19, 2023 -

Conley Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 15, 2023

The experience was great. The dealership and sales team. We’re great. Tom was very helpful helping me with the new technology. More

by nancyt682
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Brooks, Tom Redmond
Report | Print
Jul 16, 2023 -

Conley Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Conley Subaru!

July 15, 2023

Every time I go to Conley I am greeted kindly and treated professionally with great customer service. Angel completely answers all my questions as well as explain to me any issue which may arise with any ca More

by JJANDRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez, Jessica Reid
Report | Print
Jul 15, 2023 -

Conley Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel and the team met your expectations. Thank you for choosing Conley Subaru, we look forward to having you as a valued customer for many years to come!

Jul 16, 2023 -

JJANDRIC responded

Thank you to Conley Subaru, great in customer service, kindness and thoughtfulness for customer needs and questions. I enjoy my Forester and appreciate Conley for keeping it going.

July 15, 2023

Was treated very good and the entire process was done before I finished my coffee. More

by jmarquet55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez, Jessica Reid
Report | Print
Jul 15, 2023 -

Conley Subaru responded

Thanks for sharing about your experience with Conley Subaru. We appreciate your business and hope to see you again soon!

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