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Conley Subaru

Bradenton, FL

4.6
981 Reviews

816 Cortez Rd W

Bradenton, FL

34207

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Showing 981 reviews

July 25, 2023

I can't rate Mr. Nadeau, did not meet him. Mr. Murillo was great, too. More

by tgberger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Brooks, Tom Redmond
Jul 26, 2023 -

Conley Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2023

Useless, the did work on the wrong car, messed up the vin numbers. The GM does not respond, they don’t take responsibility for their work. I’ll drive back to Virginia moving forward. More

by chefschoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Geisel
Jul 27, 2023 -

Conley Subaru responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jul 27, 2023 -

chefschoon responded

You have had several chances to respond and have not, I have even personally left you voicemails. I have had “parts” ordered since November of last year. I called when you did not properly replace an easy fix on my car. Nothing….now you want to respond. You have my info.

July 24, 2023

Most efficient and quick car service I’ve ever had! This was my first time servicing my new car with Subaru and it was a wonderful experience. More

by micheleshumaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Reid
Jul 24, 2023 -

Conley Subaru responded

Thanks for sharing about your experience with Conley Subaru. We appreciate your business, Michele, and hope to see you again soon!

July 24, 2023

Everybody we came in contact with at Conley was very friendly and professional. The entire car buying process was comfortable, quick and painless. They kept us informed on the progress of the car being More

by scatalano1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Besemer
Jul 24, 2023 -

Conley Subaru responded

Here at Conley Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 23, 2023

I needed something fast and although I thought my trade in was worth more they were awesome. More

by mheff0580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Brooks, Zach Avery
Jul 24, 2023 -

Conley Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Conley Subaru!

July 22, 2023

We have been treated with respect and kindness. Zach Avery was our salesman and did a great job. More

by Scotsmanxxx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob and Josh, Zach Avery, Jerame Nadeau
Jul 24, 2023 -

Conley Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Zach to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 21, 2023

Bob Zaleski's follow-up was exceptional. He found us the vehicle we wanted at another dealership and had it to us within a week. More

by 911girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Zaleski
Jul 21, 2023 -

Conley Subaru responded

We are very happy to hear that Bob provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2023

I had bad experiences the last two times here. The first time when I picked up the car in had fluid on the passenger side front floor. I had to wait another 45 minutes to have it vacuumed out. Th More

by hhoudini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Reid
Jul 27, 2023 -

Conley Subaru responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 20, 2023

I don't know if I'd recommend this dealership. Working with Bob Zaleski (sales) was seamless. He was responsive. We emailed, we had the numbers worked out, no haggling. Somehow closing the deal a More

by lisa.herlache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Zaleski
Jul 21, 2023 -

Conley Subaru responded

Lisa, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 20, 2023

Would be five stars but I have not heard from the dealership about having my windshield repaired - would have liked to have heard from them this week to setup the repair date. More

by ParksNoMore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Driscoll
Jul 21, 2023 -

Conley Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Jul 27, 2023 -

ParksNoMore responded

I’ve emailed the salesman who helped me purchased the vehicle Cary, I’ve texted Bryan who told me to contact Matt Sons. I called and was on hold for 15 minutes and no answer. I’ve also emailed Matt a copy of the we owe and have yet to have the issue resolved. Please have someone contact me.

Jul 28, 2023 -

ParksNoMore responded

Glass company made contact with me and will replace windshield next week. Thank you.

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