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Conklin Toyota Salina - Service Center

Salina, KS

4.8
130 Reviews

130 Reviews of Conklin Toyota Salina - Service Center

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June 08, 2023

We were on a road trip from Colorado Springs to Kentucky with our 2019 3/4 ton Chevy Silverado diesel when we experienced a number 4 cylinder misfire 400 miles from home. Now we are doing 35 MPH down the fr More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 15, 2023 -

Conklin Toyota Salina responded

So glad we were able to help and get you back on the road. Thanks you for taking the time to leave us this great review! Chuck Jones - Service Director Conklin Salina

June 03, 2023

Work was done in a timely fashion. Call back to pick up was confusing? Call on phone showed Hutch dealership so my phone sent it as unknown. Therefore didn’t get message immediately? C More

by RealDeal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony …. 5 stars
Jun 03, 2023 -

RealDeal responded

Tony in service dept always goes out of his way to please!

Jun 08, 2023 -

Conklin Toyota Salina responded

Thank you for taking the time to leave us a review. Please let us know if there is anything else we could have done. Chuck Jones - Service Director Conklin Salina

May 17, 2023

Appreciate the feeling of personal attention. Service advisor, Mike, was informative and friendly. Glad you are in salina. Thanks! More

by d.Middleton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 18, 2023 -

Conklin Toyota Salina responded

We really appreciate the great review and thank you for your business! Chuck Jones - Service Director Conklin Salina

May 05, 2023

They have always gone the extra mile to take care of me. I trust my vehicle in their hands. More

by romeyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronda Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Conklin Toyota Salina responded

We really appreciate your business and thank you for leaving us this very nice review! Chuck Jones - Service Director Conklin Salina

May 03, 2023

Listened to my concerns. did the work specified.also did checklist of routine items.will return. More

by nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
auto service rep Tafao
May 11, 2023 -

Conklin Toyota Salina responded

Thank you Nelson for your business and appreciate you taking the time to give us a review! Chuck Jones - Service Director Conklin Salina

March 15, 2023

Good service as always! They do a good job explaining what needs to be done and are friendly every time. More

by Tina Layton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Conklin Toyota Salina responded

Thanks you Tina for the great review! We really appreciate your service business! Chuck Jones - Service Director Conklin Salina

February 10, 2023

They review service to be done with recommendations. Then you choose what you want done that day. Final review with estimate cost for service. Sign and if you need a ride they have that free service. More

by 78joyful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Conklin Toyota Salina responded

Thank you for the awesome review and we really appreciate your business! Chuck Jones - Service Director Conklin Salina

January 28, 2023

I was very pleased with the service. Much better than the last time I visited! More

by Sngeske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Conklin Toyota Salina responded

Thank you for taking the time to leave us this 5 Star review! Gerard Smith - General Manager Conklin Salina

December 20, 2022

Wonderful store and easy to work with. Fast and efficient! Friendly staff and quality work. More

by kamxay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Knoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Xaysongkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Henoch
Dec 29, 2022 -

Conklin Toyota Salina responded

We really appreciate the great review! Gerard Smith - General Manager Conklin Salina

November 03, 2022

The service reps were friendly and courteous, the waiting room was spacious and comfortable, but the service provided was slow and expensive. More

by lindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Conklin Toyota Salina responded

We really appreciate your business Lindy and sorry to hear that we did not get this completed as soon as you would have liked. We do pride our service drive on being efficient and will look into any delay we may have had on your vehicle. Thank you - Chuck Jones, Service Director Conklin Salina

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