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Conklin Toyota Salina - Service Center

Salina, KS

4.8
131 Reviews

131 Reviews of Conklin Toyota Salina - Service Center

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March 13, 2020

Got some recall work done. No explanation of work done or thank you for coming in. Anthony was not welcoming at all. Here’s your keys and the write up. No thank you for coming in. It seemed that I was More

by 05 civic
Recommend Dealer
No
Employees Worked With
Anthony
Apr 15, 2020 -

Conklin Toyota Salina responded

I am very sorry to hear about your experience and that is not what we want our customers to experience. I will be looking into this and please feel free to reach out to me directly at 785-825-8271 if you would like to discuss further. Gerard Smith - General Manager Conklin Cars Salina

March 12, 2020

Always friendly, attentive and Great Service! I appreciate that Conklins is in Salina and supports the community. It’s a great place to visit and nice customer service. Thank you. More

by tbenien
Recommend Dealer
Yes
Employees Worked With
Gerard Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Knoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service and rental staff, Larry Henoch
Apr 15, 2020 -

Conklin Toyota Salina responded

Thank you for taking the time to give us this great review. We appreciate your business! Gerard Smith - General Manger Conklin Cars Salina

March 10, 2020

The work was done in a timely fashion. A pleasure to work with of them. We enjoy the sales department also. We are thankful for all of them. More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Conklin Toyota Salina responded

Thank you Dennis for taking the time to give us this great review. We really appreciate your business! Gerard Smith - General Manager Conklin Cars Salina

March 06, 2020

They are great bought our Toyota there and service it there also! They also sponsor our local non profit for helping find a cure for children’s cancer. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Gerard Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronda Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Henoch
Apr 15, 2020 -

Conklin Toyota Salina responded

Thank you Mike for the great review and glad we were able to assist you with such a great cause! Gerard Smith - General Manger Conklin Cars Salina

March 04, 2020

Weary of Service of Non Chevy Cars Purchased a Chrysler T&C from Conklin in Salina and took it in for diagnosis. What they were not up front about was they do not have some specific to More

by JustBeHonest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the service guy's name.
February 12, 2020

I was happy with the service on my Honda. I went to the parts department and was especially happy with the service and help he gave me. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Conklin Toyota Salina responded

Thank you Mary for the great review and we really appreciate your business! Gerard Smith - General Manager Conklin Cars Salina

February 05, 2020

The technician did not do the work for which I was charged. Had to return to have work completed. Would not have known work was not completed but the problem was a major out of balance condition. I re More

by bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not think it was him...Young lady...did not get her name
January 25, 2020

Service rep was excellent. Part needed ordered but came in next day. Service was completed same day as part came in. My home town Toyota dealership always gives me discount on service based on custome More

by Scott5933
Recommend Dealer
Yes
Employees Worked With
Mike Diercks
January 25, 2020

Oil change I’ve only had service done at this dealership, I have been very pleased with their service. A good place to take your vehicle for service. More

by fairbanks1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D.
January 24, 2020

Great service and people. Reasonable prices and you always get a car wash which is a plus. Will keep bringing my car here in the future. More

by Taz
Recommend Dealer
Yes
Employees Worked With
Chuck Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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