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Conklin Toyota Salina

Salina, KS

4.8
417 Reviews
Everyone who visits our family-owned Chevrolet, Honda and Toyota dealership in Salina, KS, can expect to receive expert service and repairs, quality OEM auto parts and a wide variety of new and used vehicles to choose from. Visit Conklin Salina now!
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2700 S 9th St

Salina, KS

67401

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Showing 417 reviews

November 17, 2011

Very poor customer service after the sale. The checklists they provide that indicate the vehicle has been inspected and is in good condition was inaccurate and marked things as satisfactory even t More

by Normallyahappyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier
November 04, 2011

I was tokd by as service writer to come in any morning and they would fix my broke tailgate lock. When I went in on Saturday morning they 1. wanted to know if I had an appointment, one mentioned needing More

by redhd2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Nov 10, 2011 -

Conklin Toyota Salina responded

Conklin Cars Salina takes great pride in our service department and has looked into this situation. What we have found is this customer did not have an appointment on 10/29/11 but we told him that we could get him worked in if he left the vehicle with us. The vehicle was diagnosed by 12:30 but by this time the extended warranty company was closed and we informed the customer of this. We ordered the parts and they came in on the 1st, we did some pre work at no cost to him so he would not have as long of a wait the following Saturday when he came in to have the parts replaced. Once we had all the prices finalized we called the Ext warranty for authorization and they covered most of the labor and the lock assembly, but would not cover a handle or some labor time spent grinding away the spray in bed liner. The customer decided to have us go ahead and complete the repair and came in Saturday morning to have the repairs completed. At our expense we cut a new tail gate lock key and did not charge the customer. Customer took the vehicle and paid for the part and labor that the extended warranty did not cover. Unfortunately this was an Extended Warranty we have never seen before and was not purchased from us. Conklin Cars Salina cannot control what is covered by an extended warranty and feel we made every possible effort to satisfy this customer.

October 26, 2011

everyone was very friendly and helped me find the vehicle i wanted quickly. the equinox has more features than i asked for. i am very satisfied. More

by phyllis gardenhire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bret shank
October 12, 2011

Billie treated us great. Gave us a good deal and even delivered it to Great Bend Kansas. Chad was great too! Great deal on a Great car and Nice People. Just what we need more of! More

by cawood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie and Chad..
September 03, 2011

When I first started looking for a vehicle I had started with private owners and then another dealership. I had bad experiences and no luck finding my vehicle. I am a first time car buyer and was looking fo More

by nikisamborski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Snyder
August 26, 2011

Tom worked with us over a period of two weeks to help find the vehicle that pleased our needs. We purchased a pickup from Tom a year ago and was very pleased at the way he went all out to get just what w More

by brinkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zachary
August 09, 2011

I would recomend this dealer to anyone. They were courteus and respectful in every way.They went out of their way to find the vehicle that I really wanted. More

by wrobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
August 01, 2011

My wife and I had been looking to purchase a new car for some time. We had been considering a Chevrolet Equinox, Hyundi Santa Fe and a Toyota RAV4 2.5 L 4 cyl FWD model. We had been going to various More

by albertwhitmire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret shank
July 29, 2011

Tom Zachary was very friendly and was not a pushy salesman. He was very informative on the vehicle we were interested in and showed us some hidden aspects of our Cruze that we really liked. I would r More

by loonytunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zackary
July 28, 2011

I appreciate the good job that Thomas did. He was able to find the perfect car for our needs. He was very friendly and polite. I have purchased many cars from Conklins over the years. I have always been More

by knorgard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Zackary / "Larry The Legend", Larry Henoch
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